Server Maintenance - 11 - 07 - 2012

News & Announcements Started Last reply 74 posts
All game servers, the L2 Galleria, and the NCSOFT.com account management functions will be down for maintenance on Wednesday, November 7, 2012, at 5am PST / 7am CST / 8am EST / 1pm UTC/GMT (http://www.timeanddate.com/worldclock/fixedtime.html?msg=Lineage+II+Weekly+Mainteannce&iso=20121107T05&p1=234). Estimated downtime is approximately 4 hours.

With this maintenance:


The Memorable Raid Bosses (http://www.lineage2.com/en/news/events/memorable-raid-boss.php) event continues!
The L2 Store and L2 Galleria get a store update! Check here for details on all the new items and promos. (http://www.lineage2.com/en/news/store-promos/november-store-update-new-item-details.php)
The Zombie Attack! (http://www.lineage2.com/en/game/the-library/mini-games/zombie-attack.php) event ends. We are requesting some changes to the event based on issues and player feedback. The event will remain turned off until then.
The server transfer account service (http://store.lineage2.com/optional/detail?goodsNo=5001000) is once again available for purchase.
Various bug fixes:

The in-game Community Boards issue is fixed. Clans should now be able to post clan announcements without issue.
Energy of Destruction and Adventurer Marks should now drop in hunting zones level 85 and higher without issue.
SP acquired when using the Ancient Kartia's Labyrinth reward items now displays correctly.
A summoner will no longer receive a servitor's buffs repeatedly when logging out and back in.
The Wondrous Cubic can no longer be used repeatedly upon reset time in order to stack its effects.
Removed a stray unused item from the Armor Pack Blessed by Light (A-Grade) item.
Emerald Weapons should now display correctly for users with ATI graphics cards.
The item icon for the Bamboo Hat now displays correctly.
All relevant double-crystal-enhancement lists should now display without issue when enhancing a R-Grade and higher raid boss weapon with a rare soul crystal.
Shortcut configurations should now save without issue.



We continue to work on getting fixes for the remaining Glory Days Known Issues (http://boards.lineage2.com/showthread.php?t=247621). Please note that there are a couple of new known issues that we are also working on fixing:


The Clan Request Manager NPC sometimes does not add up Individual Request Points correctly.
After the Awakening animation there is a game client crash issue. A user that experiences this should be able to continue playing without issue after logging back in.
does the nc store update mean that the destiny/adventurer/explorer packs get changed too ?
does the nc store update mean that the destiny/adventurer/explorer packs get changed too ?
No, those are not being changed with this particular store update. Generally we post a little reminder before things like that are changed.
So what's going on with the game guard issue? Is that being ignored or what?
Any fix for Critical error crashes fron Gameguard errors :confused:
So what's going on with the game guard issue? Is that being ignored or what?

^- This, Don't really enjoy having to open 20 l2 clients then deal with it crashing 5 minutes later to open another 20 clients again afterwards.... never mind the constant internet pop ups game guards spawns...
Hi Sace!

Is the account server transfer back?
Please fix the custom shortcut settings reset when game client closes =( Its so freaking annoying to set it up everytime i get an error (cofcof gameguard) or crash >.<
So what's going on with the game guard issue? Is that being ignored or what?
It is not being ignored. The maintenance notice explains that all major issues that started with Glory Days are still being looked into. We will post when we have more info on that.

Hi Sace!

Is the account server transfer back?
Yes! Once the website maintenance is over it should be possible for you to purchase a server transfer ticket. The first batch of actual transfers will be processed the following week, on November 14.
Sace has any idea if this memorable event with so many bots something happens? because then the server is already getting bad so many bots online absurd prices and players who do not use do not have to buy items easy. would like a response.
and the bug movement has any idea when the problem will solve?
I await
I just came back to L2 after 3 years of absence. I already bought a server transfer. Will this also go on 11-14? or will it be blocked and I have to purchase it again after the maintenance?

Also...why doesn't the transfer info page mention transfers are off? I am sure I'm not the only one who didn't know :p
The Clan Request Manager NPC sometimes does not add up Individual Request Points correctly.

Instead of having that NPC, (witch I doubt since many people do the same thing from clan window), better add multiple Kartia manager NPCs.
@Sace: Any way they are going to fix that useless piece of resource drainer called GameGuard? So we can log in multiple clients? Since it's not to blame peoples different setups, since a lot of people having troubles with it. And something went wrong with it last update. and mainly it is a server side problem i would guess. and not client sided, since sometimes you can open up fine, and after retrying tio seams some packages get through and you get a secondary client up.

KK thanks for me and please remove GAMEGUARD as it is a PoS!
Sace I know you said that the gameguard issue is not being ignored but is there any information you can give to us at all? We're being left completely in the dark and I know from my own experience I'm getting quite fed up with it to the point of not even wanting to try to log in anymore.
any word if the gateway instance will be fixed?
As far as i am aware it has not been open at all the last week
Various bug fixes:

The in-game Community Boards issue is fixed. Clans should now be able to post clan announcements without issue.
Energy of Destruction and Adventurer Marks should now drop in hunting zones level 85 and higher without issue.
SP acquired when using the Ancient Kartia's Labyrinth reward items now displays correctly.
A summoner will no longer receive a servitor's buffs repeatedly when logging out and back in.
The Wondrous Cubic can no longer be used repeatedly upon reset time in order to stack its effects.
Removed a stray unused item from the Armor Pack Blessed by Light (A-Grade) item.
Emerald Weapons should now display correctly for users with ATI graphics cards.
The item icon for the Bamboo Hat now displays correctly.
All relevant double-crystal-enhancement lists should now display without issue when enhancing a R-Grade and higher raid boss weapon with a rare soul crystal.




Good job so far... (compliments are welcome later)



The Zombie Attack! event ends.



Since we don't have a hotfix for this event ...
A grateful attitude, sensible.
+1


The Memorable Raid Bosses event continues!


I will not quote myself, but use the words of another forum user that say what I think about the event.

Nice event.
Realy, best event of year.

Yesterday I join then and see Elven Village overpopulated and Queen Ant die like old Antharas, 300ppl hiting the boss and extreme fun!

Thanks for this fun event!

Now my argumentative mode because even bring these events typically Koreans? because NCWest not have the creativity to take its own events?
Now my argumentative mode because even bring these events typically Koreans? because NCWest not have the creativity to take its own events?
Because they can't host unique events without approval.

They get what Korea sends. We had enough attention with the Draco event tweaked to our needs..
The Zombie Attack! (http://www.lineage2.com/en/game/the-library/mini-games/zombie-attack.php) event ends. We are requesting some changes to the event based on issues and player feedback. The event will remain turned off until then.


omg do i see there surrender to the online community people that actually care and give input!?! :rolleyes:

(about the gameguard issue): It is not being ignored. The maintenance notice explains that all major issues that started with Glory Days are still being looked into. We will post when we have more info on that.
if i remember correctly, the gameguard problems didn't start with glory days, the problems started with 1-2 emergency patches AFTER the glory days update.
a source from the korean gameguard guys (which i cannot post because of forum rules) told me that (sorry for bad translation) gameguard appears to be stuck in a mode where it recognizes itself as not being updated properly but got some sort of data thats telling it actually is. i hope this helps...

<[email protected]></[email protected]>
What is about the Character movement issue ?
The whole thing is really annoying and it feels kinda clumsy to move around.
The solution for this is sooo easy every kid could fix that, why ncsoft cant do that ?
Any fix for GG & Windows 8 ?
Now my argumentative mode because even bring these events typically Koreans? because NCWest not have the creativity to take its own events?

I invite you to search a bit on this forum how NCWest works. NCWest is just the producer of the game on the NA territory. To put it very simply, they got everything from Korea and put them online on NA server.

NCWest doesn't have any developper.
Good Luck, hope to be back soon on my Win 8 comp!
cant download client update.....
Epicl fail number 122646146814812712 ?
Change your internet then.
if you can not fix gameguard, tell the truth, then people will start off this **** and the problem.

For what you pay everyone? for the game, not for the problems with more than pleasure.
You are not paying for playing...
all server status show online but can't log... is on for players now?
You are not paying for playing...


I pay for items I can not use it, because I can not login

http://niemota.pl/gg.jpg
Fix your PC then... Everyone is reporting GG problems only with box.

And again...you are not paying for playing nor server access.
And technical difficulties happens... Show me a MMO game that works perfectly. Or any another game.
any idea how to fix "hacking tools" error on win8? i have clear win8 on laptop(just win8, opera, flash player ,winrar ,k-lite codek pack, some drivers instaled automaticly and lineage 2+pando media booster instaled from nc launcher) and cca 1min after log in i got window with "hacking tools" error
Fix your PC then... Everyone is reporting GG problems only with box.

And again...you are not paying for playing nor server access.
And technical difficulties happens... Show me a MMO game that works perfectly. Or any another game.
I don't box (I use 1 computer per client, thank you) and I cannot log in one game client without GG erroring out 1 minute after appearing in game. I haven't been able to log in for a week now, period. I don't have all day to chain launch L2 clients. You people act like this is WordPad and launches in 1 minute. Launching 20 L2 clients is a 10-15 minute ordeal depending on your PC, and everytime your computer errors you have to do it again. Are you freaking kidding me? I don't have that kind of time to try to play a game. After the 3rd or 4th attempt I've already started looking for alternative means of entertainment. I actually have a life outside of the game, though.

I dunno where your "only with box" B.S. came from.

Then again, reading some of the information others have been peddling on the forums, I can see why you're quite confused on the issues.
Read better and fix your PC.

And I don't have any issues...
server online but no raid-event npc on for buffs of vit... this is really frustrading once I wanted start my day using it good with vit ;/
server online but no raid-event npc on for buffs of vit... this is really frustrading once I wanted start my day using it good with vit ;/

The next RB spawns in 15min from now. Just wait
The next RB spawns in 15min from now. Just wait

this is the plan =P Thx btw
"Emerald Weapons should now display correctly for users with ATI graphics cards."


FAIL!
noticed game is up but no server transfer in Market Place
any idea when the altar instance at seal of shillen gonna be fixed? Ive been checking it everyday for the last week.... and it still has not come up. Others have told me that they believe it to be glitched...
Sace, my hotkey shortcuts are working again, did you forget to mention it, or are you not aware of this "fix"? :p
Can someone else please confirm that they are indeed working?

PS
PLEASE don't break it again! :)
I just came back to L2 after 3 years of absence. I already bought a server transfer. Will this also go on 11-14? or will it be blocked and I have to purchase it again after the maintenance?

Also...why doesn't the transfer info page mention transfers are off? I am sure I'm not the only one who didn't know :p
As of today server transfer tickets can be purchased once again.That means the first batch of actual transfers will be processed on November 14, as explained earlier in this thread. If you've already applied a ticket but the transfer hasn't been processed yet, it will be processed on November 14.
Sace I know you said that the gameguard issue is not being ignored but is there any information you can give to us at all? We're being left completely in the dark and I know from my own experience I'm getting quite fed up with it to the point of not even wanting to try to log in anymore.
I'm afraid I don't have much news to share. There are still some issues for some players with single-client games, and the separate issue with multiple clients persists. We've been working with GameGuard folks as well as the usual NCSOFT developers to get fixes for these, but I don't have any news yet on what fixes will come when. That's pretty much the same state of things as our last comments about it days ago; once there is something new to share we will post about it.
Sace, my hotkey shortcuts are working again, did you forget to mention it, or are you not aware of this "fix"? :p
Can someone else please confirm that they are indeed working?

PS
PLEASE don't break it again! :)
Yes unfortunately I missed the Shortcuts fix not in the maintenance post. I added it this morning. Yay, they're fixed. :)
any idea when the altar instance at seal of shillen gonna be fixed? Ive been checking it everyday for the last week.... and it still has not come up. Others have told me that they believe it to be glitched...
any word if the gateway instance will be fixed?
As far as i am aware it has not been open at all the last week
I'm sorry but I don't have any information about an issue with this. Have you submitted a support ticket as a potential bug report?
Sace plz tell us, why is it that u dont just disable the need for gameguard untill u are sure its working again. Right now it cant be good for u and defenetly as u can see on boards the players.
Sins gameguard isnt a NC product, l2 should be able to run with out it, unless the developers made a complete mess of the software design
Fix your PC then... Everyone is reporting GG problems only with box.

And again...you are not paying for playing nor server access.
And technical difficulties happens... Show me a MMO game that works perfectly. Or any another game.

you don't know what you are talking about


hush


:eek: srsly

and yes, you do have issues
Sace plz tell us, why is it that u dont just disable the need for gameguard untill u are sure its working again. Right now it cant be good for u and defenetly as u can see on boards the players.
Sins gameguard isnt a NC product, l2 should be able to run with out it, unless the developers made a complete mess of the software design
I'm sorry but turning off GameGuard is not an option. We will get a fix for the issues, and it remains that there are no plans to remove GameGuard from Lineage II.
and it remains that there are no plans to remove GameGuard from Lineage II.

Sad, we can still continue to express our voices on the forum :rolleyes:
I'm sorry but turning off GameGuard is not an option. We will get a fix for the issues, and it remains that there are no plans to remove GameGuard from Lineage II.


I wonder what is the gameguard. the server is blocked bots. and normal people can not play through it. bots and so excludes the GameGuard so what is it?
Good question yup. Sace or Juji, What is Gameguard exactly ? :)
well it certainly isn't a cheat prevention tool if GC is any indication. It would take two minutes for a GM to swing by upper or lower and see that GG is not doing its job. Yea yea i know no one levels there anymore but its a great place to see some epic botting.
Just now tried to log in again and the launcher freezes up......Why, must we always have frigging problems with every update/Maintenance...im getting so tired of INCOMPETENCE. NC are you trying to get ppl to leave?...Whats the deal?. When are we gonna have a stable game to play?
Just now tried to log in again and the launcher freezes up......Why, must we always have frigging problems with every update/Maintenance...im getting so tired of INCOMPETENCE. NC are you trying to get ppl to leave?...Whats the deal?. When are we gonna have a stable game to play?
Many other players have been able to get into the game without issue, so it's definitely not an exclusively server-side issue. Please try doing a Repair if you haven't already. If that doesn't work, the support team can help you get through the issue and into the game as fast as possible.
any word if the gateway instance will be fixed?
As far as i am aware it has not been open at all the last week

That's because now you need a HUGE (超大量) number of killed monsters in the "Destroy Shilen's Creatures" Camapaign. A dozen players doing the Campaign is not enough:
http://tw.myblog.yahoo.com/l2_friend/article?mid=31011&prev=-1&next=31007
I didn't saw this campaign since GD update :rolleyes: Maybe in another hours or I'm not getting campaign announcement?
Good question yup. Sace or Juji, What is Gameguard exactly ? :)

Gameguard is a program or service if u will, that blocks/encrypts the memory used by lineage, and other games using it. It also blocks some function calls to DirectX making it harder for 3rd program to ***** information from the lineage client.

To my knowledge gameguard it self does not detect 3rd programs active, but could be possible it will report violations to the memory arears its trying to protect. But as we can see, its either really easy to bypass or dont work at all, with the waves of illigal 3rd party programs on market.
Thank you DaisyDuck, but I am waiting for an official statement regarding Gameguard. What is it, and what does it do ?
I would like that aswell, but i fear we wont ever get a precise answer.
First of all couse they wanna protect any business strategies it covers, but also, and i fear this, that the behavior is on the boarder to being illigal in the arears of privacy invasion and illigal datamining. At no point have we accepted installation of this program, and its not covered by the eula for lineage. But it is a must to run the game.
Something new? =(
Zombie event still running.. or at least there are ppl in aden able to zombiefy my shop chars..
Zombie event still running.. or at least there are ppl in aden able to zombiefy my shop chars..

From what I've heard it's possible to log out infected and keep infecting an alt of yours back and forth so that you have two infected chars forever which then can infect others.
I deleted the L2.bin file and spent a lot of time downloading it all again and it seemed to fix the problem for the second client not working. I was able to three box. I had done consistency checks,reinstalled GG among numerous things.

I'd also like to say that this is not the fault of players or their game files. This is an NCSoft thing and you need to figure this out and get crap straight. You KNEW people would ask about this problem.
This game sucks.
Bye then.

Can I have your stuff?
Please fix the custom shortcut settings reset when game client closes

i believe this is fixed! i am so happy lol cuz i feel ya pain to reassign all the shortcuts ><
Finaly this bored zumbi event was finished, but still have players ******* ur life when u're in private store (afk mode)

And... still nothing about Altar?
"Emerald Weapons should now display correctly for users with ATI graphics cards."


FAIL!

working fine with 12.8 ccc
Many other players have been able to get into the game without issue, so it's definitely not an exclusively server-side issue. Please try doing a Repair if you haven't already. If that doesn't work, the support team can help you get through the issue and into the game as fast as possible.


SACE: I have the problem on both my main PC and Laptop. I unsintalled L2 from both, did a clean install on both, deactivated my firewall and anti-virus on both and guess what....


I still can't log more than 1 client on both!!!

Please provide us with a solution! This is just rediculous !

My 2 cents.

WOMBA
Bye then.

Can I have your stuff?
Too bad I can't log in, I'd give it to you. Maybe when you stop riding NCSoft, you'll get rich in game...
SACE: I have the problem on both my main PC and Laptop. I unsintalled L2 from both, did a clean install on both, deactivated my firewall and anti-virus on both and guess what....


I still can't log more than 1 client on both!!!

Please provide us with a solution! This is just rediculous !

My 2 cents.

WOMBA

Reliable workaround for most people:
reboot
delete GameGuard directory
start one client
when in login screen successfully start the second client

If it works you are golden if it doesn't repeat from step one until it works.
Too bad I can't log in, I'd give it to you. Maybe when you stop riding NCSoft, you'll get rich in game...
I'm already rich...but I'm also extremely greedy being.
Been running multiple accounts since before it was F2P.
I haven't changed any settings, hardware, network settings, firewalls(don't use), antivirus(don't use).

So I firmly believe that these Gameguard issues are something that has been changed on either their end or Lineage 2s end.

I would like to see a new official post section added. Call it whatever you want but one the deals with Buggy issues and problems of a game running nature. Not tech issues. That forum is for client side issues. This issue is a host based issue weather it is NCSoft or GG's issue is for you guys to work out.

Moderate this forum with an official L2 representative.

Meanwhile roll back whatever was changed so we can play. (Or have Gameguard do it)

I would post this under game suggestions but this is where most or any official posts about the gameguard multiple accounts issues has been met any type of response.
I would post this under game suggestions but this is where most or any official posts about the gameguard multiple accounts issues has been met any type of response.
Responses have been given to many GameGuard threads and topics: we are aware of the multiple client issues and we are working on fixing it. The Game Suggestions forum is the proper place for posting game-change ideas. The Site/Forum Issues section is the proper place for suggestions, questions, and comments about the site and forums, so your suggestion for a new forum section would fit well there, however I can answer right away that there will not be a new forum section for server-side game bugs for many reasons. When there are severe issues (even if only for a few users) we post official responses as necessary and give updates when possible. If you have more questions about this please PM me, but otherwise post topics in their respective forum sections or already-existing threads. :)
Boss event sooxxxx, too much lvl 1 pets laggin the server, how much time we have to wait for the staff do somenthing about it ??? >=/ server shilen freeze for that pets!!!!!! >=\

Edit: Sorry for the bad words, but the situation is really frustrating u_u, why don't put a event restriction like ... just 2nd prof can speak with the npc?