Account migration

I tried to migrate my account today which was going fine till I got error on the last page. Now when I log into ncsoft account I have no game account linked to my ncsoft account. When I tried the new email address I.d login it doesn't recognise my user name or password. So as of now I have no game account linked to any ncsoft account. I can still log in game which is fine but I can't add no time cards or buy any nc coins as there is no account to link them too. Has anyone had this problem and if so how did you get around it? Yes I am the owner of the account and have all original information so no funny answers please :rolleyes:

Not sure I'm posting in right section so forgive me.

A few players have posted that they had some issues with migration but they were directed to the support team for assistance, and so far we don't have any confirmation of serious or unresolved issues with migration. Send a support ticket (https://lineage2.custhelp.com/app/ask/) and explain the situation, and the support team should be able to help figure it out.

I had the same issue today.. i sent a support ticket like sace suggested.. :/

Edit: problem solved, thx to the support team! :D