L2 Store/L2Galleria Purchasing Issue

News & Announcements Started Last reply 13 posts
UPDATE:

Adventurers,

The item delivery issue with the L2 Store/L2 Galleria has been fixed. The Path to Awakening has also been restored.

The delivery issue has been resolved. The items purchased from the L2 Store/L2 Galleria and items claimed from the Path to Awakening have been re-sent. Please check your inventory and the dimensional merchant for your items.

If you still haven't received your item(s) please contact Customer Support (http://lineage2.custhelp.com/app/ask/) immediately.

We apologize for the inconvenience.

~Lineage II Team
Adventurers,

We are aware that there is an issue with the L2 Store/L2 Galleria currently. We're working on the problem and there will be an update soon.

We apologize for the inconvenience.

~Lineage II Team

UPDATE:

The Path to Awakening is also being affected by this issue. We're working on resolving the issue at the moment.

http://img59.imageshack.us/img59/9392/b7w.gif
Adventurers,

We are aware that there is an issue with the L2 Store/L2 Galleria currently. We're working on the problem and there will be an update soon.

We apologize for the inconvenience.

~Lineage II Team

UPDATE:

The Path to Awakening is also being affected by this issue. We're working on resolving the issue at the moment.

http://data.whicdn.com/images/50161072/tumblr_m85fhudpli1rxy9bjo1_400_large.gif
I still have not received my items. Whats the hold up? Just refund my order and let me replace it.
my reward gear is still missing in the mail also
I still have not received my items. Whats the hold up? Just refund my order and let me replace it.

We should have that worked out soon.

my reward gear is still missing in the mail also

Are you talking about your Path to Awakening rewards?
UPDATE:

Adventurers,

The item delivery issue with the L2 Store/L2 Galleria has been fixed. The Path to Awakening has also been restored.

For those that purchased an item during this period and haven't received it yet, we're still investigating the delivery of the item(s). We'll update you once the item(s) have been delivered successfully.

We apologize for the inconvenience.

~Lineage II Team


pri·or·i·ty (prhttp://img.tfd.com/hm/GIF/imacr.gif-ôrhttp://img.tfd.com/hm/GIF/prime.gifhttp://img.tfd.com/hm/GIF/ibreve.gif-thttp://img.tfd.com/hm/GIF/emacr.gif, -http://img.tfd.com/hm/GIF/obreve.gifrhttp://img.tfd.com/hm/GIF/prime.gif-)
n. pl. pri·or·i·ties 1. Precedence, especially established by order of importance or urgency.
2. a. An established right to precedence.
b. An authoritative rating that establishes such precedence.

3. A preceding or coming earlier in time.
4. Something afforded or deserving prior attention.

<HR class=hmshort align=left>Well, we all know what comes first in this game.....ignore that OBVIOUS bot parties, lag, and many game issues, lets just focus solely and keeping the money coming in!
Thanks for getting right on the purchasing issue, we all know there would be no servers if you guys didn't... couldn't keep the revenue coming in. Well most adults would understand that basic concept.
We should have that worked out soon.



Are you talking about your Path to Awakening rewards?


Yes the path to Awakening rewards
The delivery issue has been resolved. The items purchased from the L2 Store/L2 Galleria and items claimed from the Path to Awakening have been re-sent. Please check your inventory and the dimensional merchant for your items.

If you still haven't received your item(s) please contact Customer Support (https://lineage2.custhelp.com/app/ask/) immediately.
The delivery issue has been resolved. The items purchased from the L2 Store/L2 Galleria and items claimed from the Path to Awakening have been re-sent. Please check your inventory and the dimensional merchant for your items.

If you still haven't received your item(s) please contact Customer Support (https://lineage2.custhelp.com/app/ask/) immediately.

Hai...I bought the "Vali cabana boy" package for 3 hours and still haven't got it.

lol sorry.
Hai...I bought the "Vali cabana boy" package for 3 hours and still haven't got it.

lol sorry.

Here you go.

http://i.imgur.com/bi4d8ZE.jpg
Here you go.

http://i.imgur.com/bi4d8ZE.jpg

LMAO! You're too fabulous.

Whatever they pay you..it's not enough. I'll have your e-babies