I made wrong purchase help

L2 Store/L2 Galleria Started Last reply 5 posts
Hi all, my first thread here and my first problem. I made wrong purchase today and i made a support ticket so to give me back the nccoins to make the correct buy... pls untill now i have no answer, is anyone here to help me? i have the support ticket number
Stay calm... help is on the way.
Hi again,
After i submitted my ticket for the problem, i received yesterday this email


Hello,
Thanks for contacting NCSOFT Account Support.
I'm transferring your ticket to a member of the Lineage II Game Support Team to further assist you. Someone will be in contact with you as soon as possible
Thank you for your patience,
Regards,
Shane
NCSOFT Account Support


but after 24h my problem not solved and i didnt have new email response..

:(

How long i have to wait?
Thank you in advance!
Ok, so Shane is a liar.

Noted.
Hi all again!!! Thank you all

My problem is solved!!!!!

Thank you ncsoft