Gift not picked up and has been sent back

L2 Store/L2 Galleria Started Last reply 6 posts
I sent a Rudolph gift to a friend not realizing they are away on holiday for 3 weeks.


It has been sent back to me when they failed to pick up the gift, I have not claimed the item yet from mail.

Is there anything to be done so I can send this to someone else as I already have one and its not tradable ... ?
Open a support ticket.
This happens a lot with people actually claiming items to. It gets sent back.
Not only happens with gifts, but I kept experiencing it when trying to claim stuff I send to my dorf and it gets sent back to my main toon, to my grimace...
This happens a lot with people actually claiming items to. It gets sent back.

Although the topic is about different thing rly, it happens to me too, I try to claim gift, but the **** "send back" button is too close to the "clim" one, so dunno if its just me or it happens to more ppl ...

to the OP, send support ticket, they may help you.
Read forum emos

pm me your support ticket and i'll look into it.

if you gifted an item and it was sent back to you, please contact our customer support (https://support.lineage2.com/hc/en-us) and we'll move the item to the correct recipient.