Customer support ...not on weekends

People , do not contact customer support on weekends
because you will have to deal with first line support who can't control
any information or help you.


Postpone it to Monday after 9 am...


They don't work on weekends


Unlike GuildWars support who is brilljant even on weekends

now you know.
and knowing is half the battle.

I got replies throughout the day Saturday...Easter I did not though. Maybe they don't like you. lol