Antivirus Update

News & Announcements Started Last reply 18 posts
Adventurers,

We're working with Symantec to resolve the issue with L2.bin being detected as "Suspicious.Cloud.7.L". Until the issue is resolved, you can manually add L2.bin as an exception and continue playing without issue. For added security we recommend that you run a different virus scan to verify your files are secure.

We'll post more information as it come across.

~ Lineage II team
Thanks guys! Good job!
Adventurers,

We're working with Symantec to resolve the issue with L2.bin being detected as "Suspicious.Cloud.7.L". Until the issue is resolved, you can manually add L2.bin as an exception and continue playing without issue. For added security we recommend that you run a different virus scan to verify your files are secure.

We'll post more information as it come across.

~ Lineage II team


Nice :p
Adventurers,

We're working with Symantec to resolve the issue with L2.bin being detected as "Suspicious.Cloud.7.L". Until the issue is resolved, you can manually add L2.bin as an exception and continue playing without issue. For added security we recommend that you run a different virus scan to verify your files are secure.

We'll post more information as it come across.

~ Lineage II team


Yeah because you wanted to avoid bolding this part, which is what I advised, burying your head in the sand is stupid, especially when 6 + cases actually had malware.
Just because they had trouble logging in after adding an exception (bet did did not do it correctly btw), doesnt mean they had a virus.
It doesnt just 'pop' up, and if it did, everyone of the people with this problem would have a virus, not only a selective few.
Get this through your thick skull.


I feel sorry for the people that hire you to do stuff on their 'CP' :|
loled hard at your "Windows firewall is good" post btw.
We love you Bubbles :p Yeah my bf paid for the Norton and did the settings - I dont get warnings it just does what it does - I did adjust that and I am reinstalling L2 because it seems Norton RIPPPPED the l2bin out.

Thank you for your time and information.
It try to change some of the settings on a program where I keep all my passwords, is a pay program.
and made my Pc little slow, the virus is gone from my Pc now but no so sure , I`ll wait few days see if anything else change cos reformatting the
HD and putting it back will take me about 4 days..
is custom made and I have to add every drives plus all the programs I need, I work from this Pc..
for the past 5 years with not virus until today :(
BB.
you are right on few points about Norton but there is a virus like this out there, Google it "Suspicious Cloud 7" and few variations.
Norton, few times see things that are not there but I rater be safe than sorry.
there is not antivirus that can be 100%.
and most of them will not catch the new ones if they are not on the data base.
but this virus try to change settings on some of my pragmas where I keep passwords and made my Pc very slow.
Simple solution for NORTON: Open "quarantine" list, the L2 file should be there. Add it as "exception" and it should work again.

For me it worked like this, I can load the game as usual.

But next problem is: Upon log-in screen I get the "logging in" message endlessly and I'm stuck there.

Anyone a solution? I did file-check and everything, no success.
To Leandris.
for one of BB`s first post, ( she post the link ) I went and got "Malwarebytes Anti-Malware Free" , that one will removed the extra corrupted files that Norton miss.
but if you keep trying to fix it with Norton , you may get the same problem over and over, I did.
I have to switch to another Virus scanner.
Thanks BB :)
you went the extra mile to help me and for that I give you a big thanks.
now if can get you to help me level on the game..lol
BigBubbles- I did what you advised, however I ran ALL of the AV programs in the link you provided. As I stated before, I am a Norton user. EVERY SINGLE one of those AV programs detected and removed multiple threats. The total count of removed malware/spyware numbered in the mid hundreds. Norton did not see these things. I kept 2 of the AV programs, in addition to Norton.

I still have 6 months paid of Norton AV, which I will use up. But I will not renew Norton, instead I will use the AV program that you recommended. Thank you for your help, it worked great and I am back in game with a great running PC.

Again, for those who think this guy doesn't know his stuff...

NORTON DID NOT detect the viruses (3) and 500+/- Malware/Spyware.

Thank you BigBubbles.
thanks bubble! <3

did some modifying! :p

It's all fixed now! YAY! more town AFK time! :p

There you go Znipoo, and I didn't even include the two that ran the removal tool, kept Norton and didn't have to do a exception.

I said that in some cases, even most its probably a false positive, I even added Ronyr's post from where I said that to him, but he actually had malware. If you learn to read he says he has to get a new AV, he had not yet at that point after the problem was corrected.................

My advice in a nutshell was to run the removal tool to be safe, and get a different AV although I didn;t say you have to get a different AV, I just said I think that it was a good idea. If after you ran the removal tool if you kept Norton and it was still flagging it, then by all means add the exception.

Gee, look at the ones I helped, while you being a wannabe SA helped no one. It costs a few minutes of your time to be safe, which is the same advice NC is giving, you just want to be right at all costs even if it harms others.

As to your comments on W firewall, that your trying to be coy by shading out, that just shows how clueless you are, probably have no idea what a firewall even does. That firewall is actually bench tested quite high, will it stop a really good hacker ? Maybe, maybe not, but then a lot would be the same. Its for external threats, AV is for internal, as for stuff you brought into the CP's environment yourself by DLing a file, reading a mail, clicking on something you shouldn't have, yadda, yadda, even the programs that open you to external sources you still brought in yourself, it was not a external attack, please keep showing people how utterly clueless you are. :cool:

Edit Here's a link on Windows firewall, gee, it says the same as what I just said above, go figure www.makeuseof.com/tag/windows-7-firewall-compares-firewalls/, no its not as user friendly for internal stuff that links to the outside, but once again those are programs you brought into your CP's environment on your own, Znipoo, clueless as always, but thinks he knows all.

This is even bypassing the fact modems and routers have their own firewalls as well, which even on a public wireless network your also going through theirs, what super hackers have you gotten so upset that they are personally targeting you Znipoo ? With your arrogance combined with lack of knowledge you pretend to possess I wouldn't doubt there may be a few. ;)

You can call me on saying CP, I'll give you that one, but everyone knows exactly what I mean, to me its shorthand for computer, and it looks a lot like "PC" which is short hand for personal computer, its mine, its unique and I'll keep right on using it, and people will keep on understanding what I am saying~~
Adventurers,

We're working with Symantec to resolve the issue with L2.bin being detected as "Suspicious.Cloud.7.L". Until the issue is resolved, you can manually add L2.bin as an exception and continue playing without issue. For added security we recommend that you run a different virus scan to verify your files are secure.

We'll post more information as it come across.

~ Lineage II team

Well begun is half done. Keep it up. ;)
hey guys, so im not the only one with this **** problem? gee iv reinstalled launcher an l2 like 3 times.. waste of time i guess as i thought it was something up with my comp. i have norton av so is that the reason for why i have the erroe E03008?? any ways around it that you can suggest to me or do i wait for ncsoft to pull something out the bag? :/
Vali says what to do right in the post. Here, will link the more in depth discussion:

boards.lineage2.com/showthread.php?t=267593&page=6
There you go Znipoo, and I didn't even include the two that ran the removal tool, kept Norton and didn't have to do a exception.



*Ill keep it small since im tired.

Well, sure, the stuff you adviced will remove viruses from their PCs if they have one, im not stupid, i know what all of those programs are made for, and what they do.

Im not trying to say its impossible they have no virus, but as i said, this issue has, and always has been a false positive.
Again, it is possible someone indeed has a virus, but it is nowhere related to this!
And only one of these people had a virus, and again, nowhere related to this.

And about the firewall, super easy to bypass with trojans, the ones you have to pay for, not so much, idk what else i can add there, and its not 'super hackers', considering every RAT etc etc is automated and being sold for 30$.

*Clowned.
*Ill keep it small since im tired.

Well, sure, the stuff you adviced will remove viruses from their PCs if they have one, im not stupid, i know what all of those programs are made for, and what they do.

Im not trying to say its impossible they have no virus, but as i said, this issue has, and always has been a false positive.
Again, it is possible someone indeed has a virus, but it is nowhere related to this!
And only one of these people had a virus, and again, nowhere related to this.

And about the firewall, super easy to bypass with trojans, the ones you have to pay for, not so much, idk what else i can add there, and its not 'super hackers', considering every RAT etc etc is automated and being sold for 30$.

*Clowned.

GJ clowning yourself even more, there are three cases in there that had virus's, zero reading comprehension, also clowned yourself again, a trojan is a internal source, it works once you already do something to bring it into your environment you idiot, which I already covered. Your AV is for that, not your firewall. And don't fool yourself, every CP comes with built in RAT's, or ROA's guess your to ignorant to know that, not saying you want a trojan, or malware with some strangers RAT's in it as a keylogger, but don't try to act smart and come off stupid. Before you go off on tangents and say a trojan is a external threat, I'll help you out a bit since you already clowned yourself on the whole malware thing, I know this virus term's can be tricky for you, but come on, this is easy, its main stream history/legend, the Trojan horse, now what does that imply to you ? Yes, thats right, its bad program you bring into your own environment because its designed to look like something else, once again a internal threat. The only thing your firewall can do once you bring it in is ask if you want to allow it access to the web, which W Firewall will do, the whole point of a trojan is you brought it in thinking it was something else, so at this point you may say yes because you think its something else, not the firewalls fault. AV's though are designed to spot trojans that you unwittingly bring in, and then eliminate them, anyways, thats enough free schooling for Znipoo today, your little bit of knowledge already causes harm, I shouldn't be adding to it~~

Znipoo, clueless as always.

Also there is a very good reason to run a removal tool before you do a file check and run the exception, but your to ignorant to understand this concept as well, how does a virus bin work SA ? I know exactly how, now go and look it up and see where your "logic" got you.

NC said the same thing I said, its better to be safe then sorry, I'm sorry you can't grasp that concept.
Symantec has given up the battle vs virus already:
http://arstechnica.com/security/2014/05/antivurus-pioneer-symantec-declares-av-dead-and-doomed-to-failure/

LOL, even besides the virus bin, I wonder how so many Norton users had viruses, LOL, go ahead Znipoo, defend Norton when even the parent company is saying their SW is crap................ Yeah, I heard it from a friends GF, who heard it from her father who heard it from his friend.................. Defend it again ZnipClown~~

That's rather amusing, I knew it was outdated and bad from bench tests, but I've never seen the parent company openly admit it, LOL, I really should have googled instead of going from self knowledge, thats just to hilarious. :D
GJ clowning yourself even more, there are three cases in there that had virus's, zero reading comprehension, also clowned yourself again, a trojan is a internal source, it works once you already do something to bring it into your environment you idiot, which I already covered. Your AV is for that, not your firewall. And don't fool yourself, every CP comes with built in RAT's, or ROA's guess your to ignorant to know that, not saying you want a trojan, or malware with some strangers RAT's in it as a keylogger, but don't try to act smart and come off stupid. Before you go off on tangents and say a trojan is a external threat, I'll help you out a bit since you already clowned yourself on the whole malware thing, I know this virus term's can be tricky for you, but come on, this is easy, its main stream history/legend, the Trojan horse, now what does that imply to you ? Yes, thats right, its bad program you bring into your own environment because its designed to look like something else, once again a internal threat. The only thing your firewall can do once you bring it in is ask if you want to allow it access to the web, which W Firewall will do, the whole point of a trojan is you brought it in thinking it was something else, so at this point you may say yes because you think its something else, not the firewalls fault. AV's though are designed to spot trojans that you unwittingly bring in, and then eliminate them, anyways, thats enough free schooling for Znipoo today, your little bit of knowledge already causes harm, I shouldn't be adding to it~~

Znipoo, clueless as always.

Also there is a very good reason to run a removal tool before you do a file check and run the exception, but your to ignorant to understand this concept as well, how does a virus bin work SA ? I know exactly how, now go and look it up and see where your "logic" got you.

NC said the same thing I said, its better to be safe then sorry, I'm sorry you can't grasp that concept.



omg haven just read all your BS post your still a bopt and a programme user in KsK read it and weep LMAO more crap from a crap player that has to make him/her self up in a FREE game go get a life and let them do there job instead of making all these posts that they have ro read etc etc! LMAO
omg haven just read all your BS post your still a bopt and a programme user in KsK read it and weep LMAO more crap from a crap player that has to make him/her self up in a FREE game go get a life and let them do there job instead of making all these posts that they have ro read etc etc! LMAO

You must be a real "wiz" if you don't know the difference between a firewall and AV or what a trojan is or how it works.

As for the crap player part, you have no idea who I even am, no I am not in a power clan, nor do I want to be, my L2 days ended after GoD, I only play for the lulz now, but when I really played, I actually played, unlike someone like you thinking they are some great thing when they have programs doing everything for them.

Its BOTP btw, if your going to use terms, at least do it correctly instead of looking like a total clown.
Adventurers,

We're working with Symantec to resolve the issue with L2.bin


Could you please work with MAIL.COM , so that your mails will come to boxes which were created there?

At the moment may be 1 of 100 emails manage to reach inbox (and this one after few hours only), or may be even less.

It is not only my problem http://boards.lineage2.com/showthread.php?t=267092

I can not log in to account to buy coins, I can not submit ticket, I can not change this stupid email to another...