Verification Code.

General Discussion Started Aug 4, 2014, 10:13 AM Last reply Aug 4, 2014, 1:56 PM 5 posts

Siwan Aug 4, 2014, 10:13 AM #1

Hello there, i recently changed the ingame mail for a toon.
When i tried to login with the new email, it asked me for a verification code so i can authorize the IP but problem is i got no email with the verification code so im stuck and cant enter. Any suggestions about this issue?

Tiferet1 Aug 4, 2014, 10:16 AM #2

Check spam folder.

Siwan Aug 4, 2014, 10:17 AM #3

Check spam folder.

nothing there, i tried again and again but still no email. Ive sent a ticket to l2 support but no answer so far.

Tiferet1 Aug 4, 2014, 12:55 PM #4

Open a support ticket (https://support.lineage2.com/hc/en-us). NC blocked some emails, it's clear yours got caught in between.

Siwan Aug 4, 2014, 1:56 PM #5

Open a support ticket (https://support.lineage2.com/hc/en-us). NC blocked some emails, it's clear yours got caught in between.

Thanks, hopefully ill get some feedback and a solution.