I am not bot gms pls!!. In game I seen much bots, and them are not banned their accounts. My char lvl up with RBs, never never I use programs to farm or fast target.
I have sent many mails to Gm Lloyd, but always the same answer.
Please gms, help me with this Im not bot
well there is urban legend the maybe someone is not bot but if he is in pt with another bots and they pick up in random loot all chars in that pt may get hummer in head so GOGOGO gm's, f u k bots !!! :D
support ticket support ticket support ticket.
these forums are not for discussing with intent of resolving this type of issue.
support ticket is the only way to go.
if worst case scenario create a new account and do a support ticket from that account until you can use your main account to continue the support ticket.
but we can not help you here.
Juji might be able to assist, but you would have to pm him directly.
give him the support ticket number and ask him kindly to have someone look into it.