loss through Dimensional merchant

Hi folks. I created a new sub with one of my toons. I needed shots so transferred some from two of my toons. One was for 656 and it went through, the other was for 11,000+ (Mysterious Soul Shots) which disappeared.Is it likely there is recourse to get them back by submitting a ticket? Thanks.

Check so it isnt full of stuff.

It can only show so many.

Also, check the toon that sent it.

Thanks for reply. Checked both toons. Perhaps it was full. I don't need them at the moment, but would be good to know if there is a problem.

Hi folks. I created a new sub with one of my toons. I needed shots so transferred some from two of my toons. One was for 656 and it went through, the other was for 11,000+ (Mysterious Soul Shots) which disappeared.Is it likely there is recourse to get them back by submitting a ticket? Thanks.
Same here, seems that D Merchant bugged.
Seems old item cant transfer.

Edit:
I just click Withdraw a transfered Dim item, and saw my item in there and i was gain it :) lol.
I mean in target char, not who send it.