Standard server maintenance will be performed.
If you have any questions about the changes taking place during tomorrow's maintenance, please feel free to post them here.
In my post you would like to write as a player and a customer too. I write my post here in the hope, that I will get answer to my questions as Vali wrote:
If you have any questions about the changes taking place during tomorrow's maintenance, please feel free to post them here.
So, I have the next questions, what may not all connection maintain, but still would be fine if I could get answer to my questions:
- What is the reason of the constantly appearing item/npc lag on Naia server what goes since a week?
- These lags makes server crashes often like 5-6 times per day this also mean, that me who have Rune of XP loose a lots of time, because the server crashes. Is it possible to receive some real compensation for it? Since 2 hours Angel Cat 30% boost cant cover the amount of XP what I could earn with a 50 or 100 or 200% rune under this 1-2 hours restart time what the crashes results in a day totally.
- Vali, I did write to you and Juji more private message mostly with L2Store questions and I didn't get answer none of them. What is the reason of it? Or if you are nowadays busy with something, why don't make a post, where we can ask our questions or tell our problems.
- Also I feel some communication problem in the last 2-3 months. In the past years Cryo made always 1-1 post in the first weeks of the year about the plans of the NCwest team to the upcoming year, but nowadays nothing. We also know, that Juji did travel in November to Korea, what probably was a work focused travel, back in time if a staff member moved to Korea we always got some feedbacks what the staff member did there.
- What about the new updates? Is this the reason why L2 staff lesser active on forum, that you prepare it, do you have any kind of plan to release?
Since Vali you are the community manage I targeted you mainly with these questions:) But if Cryo or Juji would answer too it also fine.
I know you aren't a big team and often all of you need to 1-1 project, probably either me either another players wouldn't be angry if you would say like "sorry guys on this week we won't do bigger ban hammer, because we work on the new update or on a new service". But to leave us without a word, It is a bit disrespect to way of us.
In my post you would like to write as a player and a customer too. I write my post here in the hope, that I will get answer to my questions as Vali wrote:
So, I have the next questions, what may not all connection maintain, but still would be fine if I could get answer to my questions:
- What is the reason of the constantly appearing item/npc lag on Naia server what goes since a week?
- These lags makes server crashes often like 5-6 times per day this also mean, that me who have Rune of XP loose a lots of time, because the server crashes. Is it possible to receive some real compensation for it? Since 2 hours Angel Cat 30% boost cant cover the amount of XP what I could earn with a 50 or 100 or 200% rune under this 1-2 hours restart time what the crashes results in a day totally.
- Vali, I did write to you and Juji more private message mostly with L2Store questions and I didn't get answer none of them. What is the reason of it? Or if you are nowadays busy with something, why don't make a post, where we can ask our questions or tell our problems.
- Also I feel some communication problem in the last 2-3 months. In the past years Cryo made always 1-1 post in the first weeks of the year about the plans of the NCwest team to the upcoming year, but nowadays nothing. We also know, that Juji did travel in November to Korea, what probably was a work focused travel, back in time if a staff member moved to Korea we always got some feedbacks what the staff member did there.
- What about the new updates? Is this the reason why L2 staff lesser active on forum, that you prepare it, do you have any kind of plan to release?
Since Vali you are the community manage I targeted you mainly with these questions:) But if Cryo or Juji would answer too it also fine.
I know you aren't a big team and often all of you need to 1-1 project, probably either me either another players wouldn't be angry if you would say like "sorry guys on this week we won't do bigger ban hammer, because we work on the new update or on a new service". But to leave us without a word, It is a bit disrespect to way of us.
- We're having the dev team look into Naia server issues as we speak. Once the issue has been identified and a fix is on its way, we'll let you know more.
- We'll take a look at compensation once the issue has been resolved.
- I'll take a look at your questions and get back to you later today.
- I'll speak with Juji about a producer's letter and hopefully have something before the end of the month. Ultimately we do have major updates and new events coming this year so there's plenty to keep everyone occupied.
- We're having the dev team look into Naia server issues as we speak. Once the issue has been identified and a fix is on its way, we'll let you know more.
- We'll take a look at compensation once the issue has been resolved.
- I'll take a look at your questions and get back to you later today.
- I'll speak with Juji about a producer's letter and hopefully have something before the end of the month. Ultimately we do have major updates and new events coming this year so there's plenty to keep everyone occupied.
Thanks the answers Vali. But still even since 2 years we didn't see a post from Cryo and you told you will contact about producer letter with Juji, while the producer is Cryo, or is it mean Cryo isn't producer anymore?
I try to ask this question since 1,5 year, but the answer somehow always missing when I or someone else ask this question.
- We're having the dev team look into Naia server issues as we speak. Once the issue has been identified and a fix is on its way, we'll let you know more.
- We'll take a look at compensation once the issue has been resolved.
- I'll take a look at your questions and get back to you later today.
- I'll speak with Juji about a producer's letter and hopefully have something before the end of the month. Ultimately we do have major updates and new events coming this year so there's plenty to keep everyone occupied.
Hello juji community manager we still w8 answers 10 days after that (i will take a look at your questions and get back to you later today) , and about something before the end of the month (if u dont know the end of the month already come).