I wonder why you prefer to give me back the money I spent on my own, than return it to me. If you do not know, open court proceedings in Brazil against LevelUp! Games and they're going to give me all the money I used Ncoins buying. I think it's ridiculous, my account is not worth one penny for me, I just wanted her back. It is ridiculous to see the treatment that you have with a player who has never done anything wrong and always played for fun and invested in your account. I started playing the game with my wife in this regard and I lost four years of my story and hers in the game by an error of one of NCsoft. I will continue fighting to where I am able to that this story does not end here, I leave my thanks to Vali for giving me the proper support that a User deserves.
Thank you to answer me why give me back money and not the account.