Chronos AH encountering the 'cancellation failed/purchase failed' problem again (Chronos Time) 10pm 5th June*.
*UPDATE*
it's been almost 24 hours and the AH is still bugged ... i can't remove/add talismans from/to the AH; is this some kind of lockdown or something. for sure i can't be the only one affected.
come on NC, this is only like the second/third day after last maintenance.
the AH seemed ok after the 3rd of June maintenance but i'm having this problem again. Problem started about 24 hours ago, some of my friends are experiencing it too.
I sent a support ticket right after it started again since I was trying to remove a talisman early on. Same thing happened last Tuesday night, but was fixed after the Maintenance on Wednesday morning. Only response I got was thanks and we can't discuss issues or give any updates.
I'm on Chronos experiencing this issue with some items.
I try to buy something it says "Item purchase fail."
I tried to register something it said "cancellation fail".
I know one guy says his listed item has expired, says negative hours left but the item does't mail back to him. Item still shows as listed, but no one can buy it.
The event item prices are highly competitive and change hourly, so it is a real bummer for those who invested money.
Some additional info (at least from what i am experiencing) :-
1. It does not affect all classes of items. i'm not sure what this is based on.
eg. i cannot register/cancel talismans, i can register/cancel potions, i cannot register/cancel fortune pockets etc.
2. It affects all my characters on all accounts on different clients. But only on those specific item classes. My friend says restarting (pc) & clients does nothing.
In addition to not being able to retrieve items placed in the AH, I have also not been able to put up some items for sale. I have also not been able to purchase a variety of items where there seems to not be a common theme. At first I thought it was only event-related items. After many attempts on other types of items it seems to run the table with no rhyme or reason to it.
The worst part about this bug is that the time lost is not recoverable for me and others from a market standpoint where even minutes can make the difference between acquiring a much desired item or losing a ready and willing buyer that opens other opportunities. It is extremely disappointing that this situation occurred when it did.
Many people on Chronos are currently complaining about this bug. I understand it's a weekend and all, but to leaving us hanging for almost two days now?
For me it started before last maintenance. I put bottle of Queen Ant soul on AH on Tuesday for 1 day, on Wednesday I tried to cancel it and put on AH again for another 1 day. I wasn't succesfull, bottle was still there unable to buy it or cancel auction. After Wednesday maintenance it was ok and I got bottle in email. Now it happened again and as I can see on AH is still absolutely same list of event items maybe from Friday evening, no changes = no selling or buying.
I have the same problem 2 days now. I try to cancel some fishing baits I sell and I can't. I tried to add for sale some more baits and I can't too. I tried to buy some fortune packs and I can't! :mad:
Hi I have a problem with my player gordofe0. what happened is that the period of sale of the pocket 4 and not me Total fortunes were defeated, began to have negative, thank you very much
link: http://imageshack.com/a/img908/240/f740S2.png
Any update on this? Inquiring minds would like to know. Going on day four and no solution in sight.
It is still being investigate, but unfortunately I don't have any solid updates at the moment. Anybody who can add more to the thread with more information (what server you're on, the specific items, anything at all really) will help greatly with getting to the cause of the issue.
Chronos server, I put up 20 giant's energy for 6m each. I tried to cancel the auction. The cancellation failed, and now the timer is bugged out showing several hundred minutes left on the auction(?!?).
Server: chronos
Problem: I have a kimerians trace in AH that should have ended yesterday that I cannot cancel. I'm trying to do a server transfer this week but feel I won't be able to until next week :(
The Auction House bug on Chronos will be semi-fixed during the maintenance tomorrow. You should be able to purchase, sell, and remove items on the Auction House after maintenance. When I say "semi" I mean that the cause of the problem is still being investigated and it could happen again. We do have a potential fix for the issue that will go out during next week's maintenance.
The Auction House bug on Chronos will be semi-fixed during the maintenance tomorrow. You should be able to purchase, sell, and remove items on the Auction House after maintenance. When I say "semi" I mean that the cause of the problem is still being investigated and it could happen again. We do have a potential fix for the issue that will go out during next week's maintenance.
Welcome back Juji thx for the update and also buster for passing it on!
Has it something to do with the "final phase" of a corporate restructuring that NCsoft announced in October? According to my opinion that "AH problem" takes too long.