Standard server maintenance will be performed.
This will be the final week of Watermelon Smash event (http://www.lineage2.com/en/news/events/06242015-watermelon-smash-event.php). Nectars will no longer drop from monsters. Puss the Cat will continue to be available for trades.
The next Dimensional Raid will be available on July 11, 2015.
Standard server maintenance will be performed.
This will be the final week of Watermelon Smash event (http://www.lineage2.com/en/news/events/06242015-watermelon-smash-event.php). Nectars will no longer drop from monsters. Puss the Cat will continue to be available for trades.
The next Dimensional Raid will be available on July 11, 2015.
LOL.. they rarely dropped in the first place! What a joke.
ask for the excellent staff of NCSOFT a due attention in the fact happened in this transfer of the 08/07/2015, me and one more group of player of our team all gave transfer of servant Shillen for Magmeld and simply all of the items of ours inventory disappeared. items that were gotten with great effort and it ties itens bought in the store of the game disappeared. they would like some information on the part of Gms´for that I can tranquilize my player as for their items.
I thank staff of NC SOFT poid before have certainty to solve the fastest possivél.
Gm there is an issue with server transfer . people lost items during server transfer . whats going on ?
same here most of items didnt come
Same issue, inventory items did not transfer no response to my support ticket either!
ask for the excellent staff of NCSOFT a due attention in the fact happened in this transfer of the 08/07/2015, me and one more group of player of our team all gave transfer of servant Shillen for Magmeld and simply all of the items of ours inventory disappeared. items that were gotten with great effort and it ties itens bought in the store of the game disappeared. they would like some information on the part of Gms´for that I can tranquilize my player as for their items.
I thank staff of NC SOFT poid before have certainty to solve the fastest possivél.
Hey guys,
I just confirmed that this is a known issue, although I don't have any more information atm as it's being investigated. More updates as I have them.
sadly i`m at work at wednesdays, and lately with the shortened maitenances the servers are up a little before i come back
so i`m just relogging when i see this
Standard server maitenance will be performed.
that means no updates are required to play
also i launched another game w/o prompting for update
What about them, my questions are ignored, coins not delivered :confused:
Jullie, please submit a ticket about this. We have delivered all the bonus NCoin as of last Friday but since you did not get yours, please submit a ticket so we can verify and add the NCoin to your account. We have done this for a few players already.
I was wondering the same thing. The question wasn't answered and its a VERY important question.
Peoples gear disappeared, this isnt a small matter :(
It is not a small matter indeed and an issue the team is investigating. As BusterCasey said, as soon as we have more information on how this will be resolved we will post again.
Please take the issuance of diplomas as a resolution off the table, reiterating the assurance of either the items, or fair/proper - better compensation for the loss at the very least.....
I had a lot of important items so I don't want any fair/proper or better compensations, I just want my items back because I have the right to have them.
well guys lets hope gm`s will fix the issue becouse it`s not easy to check evrything ppl say they lost they need to verify evrything . lets hope they do hardwork and give us today what it`s ours . with respect for NC Team.
well guys lets hope gm`s will fix the issue becouse it`s not easy to check evrything ppl say they lost they need to verify evrything . lets hope they do hardwork and give us today what it`s ours . with respect for NC Team.
We're definitely still working on it. I got confirmation this morning that's it's still being investigated, but I don't have an ETA for a fix just yet.
I lost Seven Sing talisman and diamnod lv.5 in transfer, only beacuse ncsoft have no idea how hard is farm those items, and how long time i spend for farm it, they dont answer on ticket i understand they work, but i wanted atleast "yes, we know, we work for take back your items, and u will get it for 100% just matter of time" but nothing... no answer on tickets...
We're definitely still working on it. I got confirmation this morning that's it's still being investigated, but I don't have an ETA for a fix just yet.
I would hope its still being investigated, peoples items dissapeared as a result of using a SERVICE you offer.
I was hoping that NCsoft could make an Event Calendar on the website so people can anticipate when to have a stash full of NCoins to spend in future Events. I am kind of tired with the daily/weekly PayPal limits I am encountering alot lately after only two purchases. I was looking for a way to plan NCoin transactions ahead of time for Events that I really like to play.
Also I was wondering if there is any ETA on the next Elemental Shirt Event or Aden Prize Wheel. It has been nearly what a year?
Shouldn't your hopes and wishes be in the suggestion area not in a discussion relating to the Maintenance of July 8th, 2015 of which people lost items?
We have conducted a Transfer Together with some members of my cp on 08.07.2015, For. There was an error Record NCSoft where several items Who were in inventory are gone, and so far not had any plausible return on happened
And I want this Knowing how the repair process on this error
and how we will be compensated this happened
Some of the Items that are gone were Hero Coin, Items Quest Tauti as Input / Tauti Epic, Bloody r99 Dual Shaper, Sets R99, High Validity Talismans, Buster r99 Dual SA, with weapons Arguments Former Among Other Items Very value. Among other Items with time Limiet as Runes, Prestige Pack etc ...
Outside Our lost time, For we can not do anything. Nothing at all why our items are NOT us
We need a position of NCSoft Urgent, For want to play and we can not
We hope Reply Thanked :confused:
So i will get answer when we get our items back ? beacuse still after 3 days i didnt get answer on tickets, even support ignore us when we ask about our items, what is going on here ? Can any real GM answer us please ? juji? Tisephor? we want answer from real gm what with our items
So i will get answer when we get our items back ? beacuse still after 3 days i didnt get answer on tickets, even support ignore us when we ask about our items, what is going on here ? Can any real GM answer us please ? juji? Tisephor? we want answer from real gm what with our items
The answers we've provided are the answers that are currently available. Understandably, these are not the answers you are looking for, but until we have the resolution to the issue, there isn't more we can provide at the time. We understand this is very frustrating to endure and the team is actively working on restoring the missing items. We will provide an update to the issue when we have more information so in the meantime, please hang tight.
Next time just think twice before going to dead server for botting/farming, probably you'll lose your junk on the road, trying come back ;)
Doesn't matter where people transfer and why, it's none of your business. People bought a service from NCSOFT and they should get their items back now.
And yes think twice before you'll post anything next time.
I do not belive in any invest. 3 days it happening, they knew everything in 1h, what happened, the old char which one we transfering is deleting after transfer and now they cant take it back and check who had what items, they know if it happen and they tell us we will not take our items back, half ppl will leave and nobody will buy anymore transfer and rish their items what we farm years, in one transfer everything destroyed, and GM's even don't want talk with us just hidding in back forum moderators :mad:
Imo 80% of people who transfers - pro botters/cheaters and farmers companys. Near 10% - disappointed players/CPs/clans, who will quit next week/month after transfer anyway, discovering same situation on destination server.
No one cares.
I do not belive in any invest. 3 days it happening, they knew everything in 1h, what happened, the old char which one we transfering is deleting after transfer and now they cant take it back and check who had what items, they know if it happen and they tell us we will not take our items back, half ppl will leave and nobody will buy anymore transfer and rish their items what we farm years, in one transfer everything destroyed, and GM's even don't want talk with us just hidding in back forum moderators :mad:
Exactly, if I do not get my items back then I'm out of this game.
I hate to say it but I think I agree with ya, they may have a back-up, but do they have to look at each individual characters old inventory and recreate all those items onto a different server? I doubt they have the manpower for that. This could get ugly.
It will not happen if they stop server in time, and check back-up, when server up ppl start selling/buying items and they cant just back full list of items from before transfer, beacuse those who lost items already bought/sell new and im not sure if they have back-up character from before transfer, since they are delelete... im just getting panic.... i want broke my pc and asking myself why i bought this transfer, why...
Just calm down, they have all backups, all logs and other stuff. Just need time to call outsoursed db admin, or waiting for patch from korean headoffice. With territory badges it's takes months for them to give back, but there was alot more peoples in NCWest for Lineage2, so dunno how many time it takes now. Anyway, gl.
People who lost there gear and can barely play won't/cant wait months. I hear what your saying,just sucks paying 50$ and can't play now.
It's a very big problem, so I think will be solved very fast, and I hope small number of people affected not prevent of fast solution.
But maybe The Providence of Heaven punishing Seven Signs Tali and Ruby lvl.5 botofarmers transfers?
Hello after the last maintenance that took place on 07.08.2015 was scheduled our transfer server Shilen for Magmeld until then it was okay to come in server Magmeld realize that all the items that were in my inventory simplimente gone the only ones items left over me were those who were equipped to send questions to the game support repair the answers simply are the same that were sent not only to me but to all other players.
_ "We just wanted to let you know That We are working on your ticket. We are trying to find a solution for you and will let you know as soon as we have new information for you.
Thank you for your patience and understanding.
Kind regards, "
Look the only thing I want to ask the game support is a satisfaction in which at least set a date for this problem is solved by that comes to my sorrow log persogem every day and see that I can not do anything for my items simply disappeared.
Another my request and did not move the forum my question as has been done with other players to why am I not only am I followed the course of this problem.
Thank you very much for your patience and wait for response that does not waste my time being read
Yatter, good question. I've lost items in the past and they told me to be sure the char was logged out or they couldn't apply. They said if the toon is in game, I would have to re-petion and they would try again at a later date. On the other hand, it is the weekend so I wouldn't be surprised if they not even working on it sadly.
I'm having the same problem and I'm still waiting answers, ncsoft as soon resolve this question because I am without my items from the last transfer I made on 2015/07/08 after the update!
Hi NCSOFT thank you so much for your remarks and updates so far. This is a serious issue and I'm pretty sure you are going to fix this.
I have some items to transfer but I'm afraid to buy the service and lose my items, which by the way, are very expensive.
My question to NCSOFT and GMs is, if I take pictures and videos of all items that I will transfer (as a prove of their existence), in case of any problem that may happen can I have all my items back?
Hi NCSOFT thank you so much for your remarks and updates so far. This is a serious issue and I'm pretty sure you are going to fix this.
I have some items to transfer but I'm afraid to buy the service and lose my items, which by the way, are very expensive.
My question to NCSOFT and GMs is, if I take pictures and videos of all items that I will transfer (as a prove of their existence), in case of any problem that may happen can I have all my items back?
Thanks in advance!
If you are going to transfer while we're still looking into others' missing items, pictures and videos would probably be a good back up just in case. However, we should be able to tell what people are missing after the transfer completes.
Can you please me more specific? You keep saying "investigating" and "looking into it." This leads me to believe after 6 days you still have no answer or a means to fix it. My ticket still has no response. SOMETHING would be nice, just leaving us sitting in the dark after paying for a service is unacceptable.
I just replied to my original petition asking for a full refund after this is resolved. No other company would make you still pay after service like this. Complete the transfer, give items back, return the 4000 ncoin. Maybe something even extra to make me feel warm inside.
Can you please me more specific? You keep saying "investigating" and "looking into it." This leads me to believe after 6 days you still have no answer or a means to fix it. My ticket still has no response. SOMETHING would be nice, just leaving us sitting in the dark after paying for a service is unacceptable.
Unfortunately, I don't have anything more specific at the moment. I realize it may seem like a simple thing to fix but the reality is that it is much more complex.
I've got an update for those of you missing items after a transfer.
We're working on an automated way to restore everything that was lost. At the moment we're aiming to have this happen during next week's maintenance (22Jul). We'll make sure to include this in the maintenance notes if all goes well.
I've got an update for those of you missing items after a transfer.
We're working on an automated way to restore everything that was lost. At the moment we're aiming to have this happen during next week's maintenance (22Jul). We'll make sure to include this in the maintenance notes if all goes well.
It all takes too long, we couldn't play for 7 days and we won't be able to play for the next 7 too. This should be compensated somehow.
Anyway thank you for your response. At least now we know something...
btw. Can we get any info if we can play these chars during this time? Or we should wait and don't log them?
I've got an update for those of you missing items after a transfer.
We're working on an automated way to restore everything that was lost. At the moment we're aiming to have this happen during next week's maintenance (22Jul). We'll make sure to include this in the maintenance notes if all goes well.
Please gentlemen GMs, this fact already this edging the absurdity,
and of total it lacks of respect for their player the fact of they have acquired a service in which was very badly rendered and simply you just speak to await,
it is very important be in some way reimbursed by this all lost time.
we stopped doing quest, upar, to do boss lost respaw unassuming our runnas and prestig lost pack that whole time,
up to now you didn't speak how they will reward that, please have more consideration for their customers, I never saw that in place none.
our cards of I credit don't pass 25 haul of the expiration to collect that what was worn-out here,
and don't you make tickets to period, why do we have that it arches with that?
please do answer that, as we will be rewarded or will we leave in the damage?
Please gentlemen GMs, this fact already this edging the absurdity,
and of total it lacks of respect for their player the fact of they have acquired a service in which was very badly rendered and simply you just speak to await,
it is very important be in some way reimbursed by this all lost time.
we stopped doing quest, upar, to do boss lost respaw unassuming our runnas and prestig lost pack that whole time,
up to now you didn't speak how they will reward that, please have more consideration for their customers, I never saw that in place none.
our cards of I credit don't pass 25 haul of the expiration to collect that what was worn-out here,
and don't you make tickets to period, why do we have that it arches with that?
please do answer that, as we will be rewarded or will we leave in the damage?
Well, I lost of All of the items remaining ONLY an accessory of p.def, hunter talisman, venirs, aquamarine that was Equipped THE Other items no equipped removed Everything being had 127/128 being ONLY WITH 18/128
Now he/she would like to know if I Catch a group of borrowed jewels and A borrowed weapon, he/she would like to know if it can cause Some Problem in my character in the Recovery of of the items.
I don't await I sent ticket put didn't answer since Thursday.
still w8
It's no problem to go ahead and log in on those characters.
Thanks Buster
Now he/she would like to know if I Catch a group of borrowed jewels and A borrowed weapon, he/she would like to know if it can cause Some Problem in my character in the Recovery of of the items.
I don't await I sent ticket put didn't answer since Thursday.
still w8
They are working atm to restore everything during next week's maintenance, we have to wait now
We were able to complete the script to return your items early, so everyone who was missing items after a transfer should have them all back. If you are still missing things, please let me know.
We were able to complete the script to return your items early, so everyone who was missing items after a transfer should have them all back. If you are still missing things, please let me know.
I got them back, thank you for restoring all. Finally we can play again ;)