Does this even exist?Really have my doubts how it works since take around 10 hours to get an automated answer that lead u nowhere. http://boards.lineage2.com/showthread.php?t=282517 meanwhile we have buster closing threads about a clearly flaw on the ban system from last days.
Who really fix our problems?Who will review our case if take so long just for automated answers?
Pls keep in mind that most part of ppl invest time and money in this game and ncwest should at least show some respect toward the comunity.
Does this even exist?Really have my doubts how it works since take around 10 hours to get an automated answer that lead u nowhere. http://boards.lineage2.com/showthread.php?t=282517 meanwhile we have buster closing threads about a clearly flaw on the ban system from last days.
Who really fix our problems?Who will review our case if take so long just for automated answers?
Pls keep in mind that most part of ppl invest time and money in this game and ncwest should at least show some respect toward the comunity.
What exactly makes you think that it was autoban at all? Explain.
Secondly, investing in L2 is completely voluntary action, which does not give anyone a priority support or stuff like that.It will take them several days after the automated answer to actually review your case and then some more to get answer.
What exactly makes you think that it was autoban at all? Explain.
Secondly, investing in L2 is completely voluntary action, which does not give anyone a priority support or stuff like that.It will take them several days after the automated answer to actually review your case and then some more to get answer.
U must be kidding :). o u think they will manually ban hundreds of ppl all around the 5 servers ?
Clearly they did some kind of automated system with some flaws.Wont be the first time,wont be the last.
Meanwhile u can see the farmer bots all around the map.Gainak,any place that give some adena.
Now u can try to keep ur arrogant attitude as a paladin of justice or accept things and go on.
U must be kidding :). o u think they will manually ban hundreds of ppl all around the 5 servers ?
Clearly they did some kind of automated system with some flaws.Wont be the first time,wont be the last.
Meanwhile u can see the farmer bots all around the map.Gainak,any place that give some adena.
Now u can try to keep ur arrogant attitude as a paladin of justice or accept things and go on.
hi , I don't see why you take the personal issue out on official forum knowing what you have done.
for all the people they banned for 14 days . none of them were innocent ( key word ) including wrath clanleader dismiss, arrivderice, chudo etc. max clanleader vndragon and shuffler clanleader..... gainak what? exeqtor didn't farm gaink with his main. his alts are all gone for 14 days.
there is no flaw on the auto bann. ncsoft is capable of detecting third party program they just let things slide for the past years.
It's late for ncsoft to take the people that abuse program out of the game I agree, especially the top players are the one that purchase the most coins. but at least in long term more people will come back the game for legit game play.
as for the bann it's not perma. just chill and do something else with your time.
hi , I don't see why you take the personal issue out on official forum knowing what you have done.
for all the people they banned for 14 days . none of them were innocent ( key word ) including wrath clanleader dismiss, arrivderice, chudo etc. max clanleader vndragon and shuffler clanleader..... gainak what? exeqtor didn't farm gaink with his main. his alts are all gone for 14 days.
there is no flaw on the auto bann. ncsoft is capable of detecting third party program they just let things slide for the past years.
It's late for ncsoft to take the people that abuse program out of the game I agree, especially the top players are the one that purchase the most coins. but at least in long term more people will come back the game for legit game play.
as for the bann it's not perma. just chill and do something else with your time.
Prolly u are right. Even if im not part of any of the clans u are talking about,but i can clearly see ur hate toward them.U totally forgot theres ppl from nova banned too maybe cuz u are a novawannabe?Sad.
Isnt about innocent what im discussing here.Is how bad the support from ncsoft side its atm.
Oh btw u talk about exeq on gainak but if u move out toward any place where adena/drops worth it u will see the same train x months so pls enlight the comunity how this 3rd party detection work :)
The first and last and most problem in support is, the peoples who work there have no idea about l2. The one GM who have some idea is Juji but even he missing practice with real lineage2. So how they can lead the game if they have no idea how the game work and what happening on servers ?
Sometimes i can't stop laught, sometimes im close to cry when on one subject 3 diff. GM's giving different answers or the answer is something 'what this guy says lol?'
Does this even exist?Really have my doubts how it works since take around 10 hours to get an automated answer that lead u nowhere. http://boards.lineage2.com/showthread.php?t=282517 meanwhile we have buster closing threads about a clearly flaw on the ban system from last days.
Who really fix our problems?Who will review our case if take so long just for automated answers?
Pls keep in mind that most part of ppl invest time and money in this game and ncwest should at least show some respect toward the comunity.
The purpose of the temp-ban is obviously to prevent you from participating in Sieges, and have any Runes that might have been engaged tick down as a slight reminder that cheating is not done. Therefore I don't think you will get a meaningful reply from Support until the time is up.
If this makes you unhappy, you might want to consider taking up a different hobby. Golf, for example, involves moderate activity out in the fresh air, and you get to meet interesting people. If you shouldn't really be willing or able to invest that much money into a hobby, you could for example try mushroom hunting. Two weeks ago I already ran into some early chrysenterons (https://en.wikipedia.org/wiki/Xerocomellus_chrysenteron). Fried with onions, a bit of parsley sprinkled on top, most delicious! :)
The purpose of the temp-ban is obviously to prevent you from participating in Sieges, and have any Runes that might have been engaged tick down as a slight reminder that cheating is not done. Therefore I don't think you will get a meaningful reply from Support until the time is up.
If this makes you unhappy, you might want to consider taking up a different hobby. Golf, for example, involves moderate activity out in the fresh air, and you get to meet interesting people. If you shouldn't really be willing or able to invest that much money into a hobby, you could for example try mushroom hunting. Two weeks ago I already ran into some early chrysenterons (https://en.wikipedia.org/wiki/Xerocomellus_chrysenteron). Fried with onions, a bit of parsley sprinkled on top, most delicious! :)
Being 100/99 this update must involve alot of cheating to catch up with runes :D.
Thing is i have another hobbies that i really enjoy.
I don care about being unable to play this game for 14 days. Not much that will change in my gaming plans for 3/4 hours daily.The thing is ncsoft support is poorly and almost inexistant.I can name u other server where customers really get a great support from gm team but this is not the case . **** even juji did stop doing tests and thats long time gone.
Taking a ban for not moving out of Town for months. You think this make sense to you? It happend to someone I know. All he did was play Sieges and Gainak wars. Clearly something is wrong. Support is slow as hell in the weekends. This is why they say auto random bans. Players are hit randomly. Not even complete CP's. Just 1 here 1 there which does not make sense at all.
Being 100/99 this update must involve alot of cheating to catch up with runes :D.
Thing is i have another hobbies that i really enjoy.
I don care about being unable to play this game for 14 days. Not much that will change in my gaming plans for 3/4 hours daily.The thing is ncsoft support is poorly and almost inexistant.I can name u other server where customers really get a great support from gm team but this is not the case . **** even juji did stop doing tests and thats long time gone.
You might have misunderstood me. While it is true that the people working in First Line Support (those who give the canned answers) don't play the game and even the actual GMs have to deal with both Lineage 2 and Aion, which leads to them not knowing much about either, in this specific case I think they are deliberately procrastinating to punish you. It's not that they can't give you a detailed answer, they don't want to give you an answer. Posting on the forums won't change that.
Make no mistake, neither Juji nor BusterCasey are nice persons. They get paid to maximize NCWest's revenue, and they will do this by any means that are not directly prohibited by law. If driving away some cheaters to lure back some spenders will do the job, they will make life increasingly unpleasant for you until you go away :D
support always takes a few hrs to days. never seen it any faster or slower. The odd thing going on is I know for fact some who use stuff they shouldnt who didnt get this temp ban. wish the gm's would just slamm everyone instead of this lil bit here, lil bit there. screw it, one shot one kill...thats my motto.
Players are hit randomly. Not even complete CP's. Just 1 here 1 there which does not make sense at all.
It makes very much sense. The purpose of the ban wave was to send out a message without actually preventing too many players from spending their money on Carrot Packs. Random killings are perfect for instilling fear in a population. Take out one here, one there, and soon people won't dare to go out on the street any more :D
It makes very much sense. The purpose of the ban wave was to send out a message without actually preventing too many players from spending their money on Carrot Packs. Random killings are perfect for instilling fear in a population. Take out one here, one there, and soon people won't dare to go out on the street any more :D
If u scare and ban the last legits. Who will keep playing this game ? :D
I have a hunch that not many legits were among those recently banned. If they didin't use 3rd party software themselves, they were in a clan where others use such things, benefitting for example from clicking programs to enter the Trasken raid etc.
The purpose of such bans is to scare the legits from going over to the dark side. Being nice doesn't achieve that objective. Players must be kept in constant fear. All they have to do is not join any clan, not join any party, not talk to anybody, then they are perfectly safe :)
I have a hunch that not many legits were among those recently banned. If they didin't use 3rd party software themselves, they were in a clan where others use such things, benefitting for example from clicking programs to enter the Trasken raid etc.
The purpose of such bans is to scare the legits from going over to the dark side. Being nice doesn't achieve that objective. Players must be kept in constant fear. All they have to do is not join any clan, not join any party, not talk to anybody, then they are perfectly safe :)
Close their eyes when adena sellers spam the chat and so on? :D
Doubt the real farmers/bots got even touch in this wave :D
i find this post interesting :) did you remember the raid bosses bug 1 month ago ? well there was a clan doing it nothing happens.. but the people that report the incident got banana, how.. not fkg idea how it works the report system now backfire who report ... well is pretty funny tho :D
about the automatic answer are a real pain on the *** i did a report a friday.. saturday, sunday pass nothing was done (they alrdy answer my ticket) on monday when i contact buster by pm they did something.
if you get any of those better make another ticket and try you luck cuz that goes to nowhere :p
Close their eyes when adena sellers spam the chat and so on? :D
Doubt the real farmers/bots got even touch in this wave :D
Use "/block xxx", yes :)
And about the real bots you are absolutely right. Today, i.e. after the ban wave, I was trying to do the Kekropus quest at the Varka Silenos Stronghold on a subclass. The number of Summoner bots there is mindblowing.
The only people i know on Magmeld that was banned are bot owners with alot of bots, bot trains etc.
I seriously doubt that anyone "legit" was banned, seems to me they banned the main characters of the bot owners for once.
Is it confirmed that the ban is only 2 weeks?
Any official response on that?
It is seriously messed up if you ban them for 3rd party use, and make it a 2 week ban only, should be PERMANENT.
Players must be kept in constant fear. All they have to do is not join any clan, not join any party, not talk to anybody, then they are perfectly safe :)
True that. :)
Btw it is a statistical fact that each execution of a criminal (in the states that retain the death penalty) decreases the number of bad crimes in the next period by 18 in average.
If you shouldn't really be willing or able to invest that much money into a hobby, you could for example try mushroom hunting. Two weeks ago I already ran into some early chrysenterons (https://en.wikipedia.org/wiki/Xerocomellus_chrysenteron). Fried with onions, a bit of parsley sprinkled on top, most delicious! :)
As far as I know, mushroom hunting is popular mostly in Russia, while in Western Europe people pick only a few selected species of mushrooms, and in America they don't gather mushrooms at all.
As far as I know, mushroom hunting is popular mostly in Russia, while in Western Europe people pick only a few selected species of mushrooms, and in America they don't gather mushrooms at all.
It is true that in Western Europe people pick mainly chanterelles, penny buns and bay boletes (https://en.wikipedia.org/wiki/Boletus_badius). This is in part simply to be on the safe side - you can't mix up chanterelles with death caps (https://en.wikipedia.org/wiki/Amanita_phalloides). On the other hand, when I was young, back in the 1970s, lactifluus volemus (https://en.wikipedia.org/wiki/Lactifluus_volemus) or leccinum quercinum (https://en.wikipedia.org/wiki/Leccinum_quercinum) were also highly prized by mushroom hunters. But somehow you don't see them any more. People say that they have been overfarmed, which is certainly a factor, but I personally think that the main culprit are the heavy machines the State Forest Administration is nowadays using in logging work. Their rugged tires are churning up the topsoil, destroying the myceliums. In hilly areas where they still use horses to pull felled trees out of the woods there are clearly more mushrooms to be found.
It is true that in Western Europe people pick mainly chanterelles, penny buns and bay boletes (https://en.wikipedia.org/wiki/Boletus_badius). This is in part simply to be on the safe side - you can't mix up chanterelles with death caps (https://en.wikipedia.org/wiki/Amanita_phalloides). On the other hand, when I was young, back in the 1970s, lactifluus volemus (https://en.wikipedia.org/wiki/Lactifluus_volemus) or leccinum quercinum (https://en.wikipedia.org/wiki/Leccinum_quercinum) were also highly prized by mushroom hunters. But somehow you don't see them any more. People say that they have been overfarmed, which is certainly a factor, but I personally think that the main culprit are the heavy machines the State Forest Administration is nowadays using in logging work. Their rugged tires are churning up the topsoil, destroying the myceliums. In hilly areas where they still use horses to pull felled trees out of the woods there are clearly more mushrooms to be found.
Here in italy at least the hunt mushrooms year by year is going down,maybe is related exclusively to the weather conditions that are changing alot idk.
Will need to find another way to get high i guess
Many people I know that were banned also run WTFast, could be a bad detection on ncsoft side. Could also be another bug where legit's doing CoC were accidentally banned and never told why. Support is non-existent on weekends, hope to hear more this week. P.S., 85% of legit players are 100% liars!
Many people I know that were banned also run WTFast, could be a bad detection on ncsoft side. Could also be another bug where legit's doing CoC were accidentally banned and never told why. Support is non-existent on weekends, hope to hear more this week. P.S., 85% of legit players are 100% liars!
That but not only on weekends i would say every day :)
Many people I know that were banned also run WTFast ...
P.S., 85% of legit players are 100% liars!
That's precisely the point. WTFast users are often PvP enthusiasts, being members of PvP clans where, even if they themselves don't use them, many others use PvP programs, giving the whole clan, including the so-called "legits", an advantage. 85% of the players who claim to be legit WTFast users are, if not liars, at least hypocrites.
The only truly legit players are those who have not yet left Talking Island. The moment they sell their first Enchants to a buy shop in Gludio they are participating in a bot-driven economy (almost all the adena on our servers has been generated by bots) and become unlegit. If the servers were wiped today, it would hit maybe a few dozen innocents. Everybody else fully deserves death.
@ Valhar Morgulis:
Climate change is defintely a factor in many mushrooms species vanishing and the remaining ones getting less in quantity. But it depends on where precisely you are. Like for example in northern Bavaria they nowadays have a serious drought problem, whereas 100 km to the south, towards the Alps, the changing climatic conditions have led to more rainfall, which is, together with the higher temperatures, a favorable condition for mushrooms. In 2014 the local mushroom hunters had a bumper harvest. From what I hear, the Bolzano/Merano area is still rather good for chanterelles :)
As for getting high, you could try these gentlemen:
The traditional Siberian method of preparation is something you might not like, but you can also soak the caps in milk for 24 hours and then drink that :)
That's precisely the point. WTFast users are often PvP enthusiasts, being members of PvP clans where, even if they themselves don't use them, many others use PvP programs, giving the whole clan, including the so-called "legits", an advantage. 85% of the players who claim to be legit WTFast users are, if not liars, at least hypocrites.
The only truly legit players are those who have not yet left Talking Island. The moment they sell their first Enchants to a buy shop in Gludio they are participating in a bot-driven economy (almost all the adena on our servers has been generated by bots) and become unlegit. If the servers were wiped today, it would hit maybe a few dozen innocents. Everybody else fully deserves death.
@ Valhar Morgulis:
Climate change is defintely a factor in many mushrooms species vanishing and the remaining ones getting less in quantity. But it depends on where precisely you are. Like for example in northern Bavaria they nowadays have a serious drought problem, whereas 100 km to the south, towards the Alps, the changing climatic conditions have led to more rainfall, which is, together with the higher temperatures, a favorable condition for mushrooms. In 2014 the local mushroom hunters had a bumper harvest. From what I hear, the Bolzano/Merano area is still rather good for chanterelles :)
As for getting high, you could try these gentlemen:
The traditional Siberian method of preparation is something you might not like, but you can also soak the caps in milk for 24 hours and then drink that :)
Guess u have a point cuz bolzano is pretty much at north in italy. In my region(piemonte) u can also get this babies http://www.parks.it/parchi.po.collina/foto/TartufoBianco-800.jpg
Truffles (https://en.wikipedia.org/wiki/Truffle#White_truffle)! Something I have only ever tasted in traces :)
Expensive and really hard to find,not every1 likes it. And u need a good trained dog to catch them :D.
I've enjoyed reading the conversation about mushrooms. Personally, I am not a fan of mushrooms itself, but I do like the flavor when it is cooked with other things.
In regards to the topic, we've been actively purging the game of bots. If you truly believe you shouldn't have been banned, please submit a ticket. We will investigate your claim and if we continue to find that you have been botting, your account will not be released.
I've enjoyed reading the conversation about mushrooms. Personally, I am not a fan of mushrooms itself, but I do like the flavor when it is cooked with other things.
In regards to the topic, we've been actively purging the game of bots. If you truly believe you shouldn't have been banned, please submit a ticket. We will investigate your claim and if we continue to find that you have been botting, your account will not be released.
Can we get a Gm answer about the latency programs use? Honestly i got answer like their are used to non innocent stuff and using this is our own risk.
We got the good to go some time ago by sace but seems stuff change. Can any of the gms team give us a trusty answer about this?
Hello,
I appreciate you contacting us regarding the use of proxy services in Lineage II. NCsoft does not expressly prohibit the use of proxy servers. Please use them at your own risk. We're aware that some players use proxy servers to lower their ping and improve performance. However, please keep in mind that these servers can also be used for other reasons which aren't as innocent.
If you have any other questions, please let us know.
Regards,
Loybi
NCSOFT Support Team
Can we get a Gm answer about the latency programs use? Honestly i got answer like their are used to non innocent stuff and using this is our own risk.
We got the good to go some time ago by sace but seems stuff change. Can any of the gms team give us a trusty answer about this?
The ping reducing programs are not officially supported by NCSOFT, but we do allow players to use them. There is also no connection to the ping reducing programs and the latest bans.
The ping reducing programs are not officially supported by NCSOFT, but we do allow players to use them. There is also no connection to the ping reducing programs and the latest bans.
Well ppl get confused when the auto answers give u stuff like this.
Hello again,
Thank you for the response. As we have said previously, you can use the programs at your own risk which means you are the one responsible if you are in part of this mass bans.
For your account's suspension, the only thing that we can advice to you is to patiently wait until it wears off. We hope that you understand this issue and we apologize for the frustrations that caused you.
If you still have any concerns not regarding this issue, please inform us immediately.
Regards,
Jerome
NCSOFT Support Team
I guess is ok to get a better feedback and not just auto answer every single time. Would avoid alot of missunderstandings .
Thx juji for clarify the things.
14-day ban is next joke of ncwest dealing with bots.
still not as good as producer logging to naia, comming to gainak, telling who is bot and leave without any action taken.
Ban is a Ban, better than nothing but still doesn't fix this broken game, is just a smoke screen for the moment.
Hey forum mod, get to work and stop deleting my posts!
So GM Juji I talked to you in giran and we spoke about this ******** banding of my buffer toon while standing in aden. I want prof of me using a 3rd party program , since I no for a fact I was not because if your 3rd party program hunting tool worked right I would have been banded on all 3 of my accounts and not just one. I only have 1 computer that I use
so if your 3rd party program worked I am sure you GM's would have banded all my accounts. You GM's really need to band the bots at the wall, varka ketra , Dragon valley
and all them other lvling spots . And stop banding legit players or you will run out of people playing this game.
ummm 100% legit here 10 years and counting. even got nickname keyboardthepeace cuz of my extended hand useage, yet 14 day ban for absolutely nothing!!! please explain this to me Hime since non f the rest of ur support team has any idea how to investigate the matter properly without automated responses...
I pride myself on my legitness and with one NcSoft Mistake, BOOM GONE!
Guess i know where my Ncoin money gonna go from now on, and it wont be this company...
The ping reducing programs are not officially supported by NCSOFT, but we do allow players to use them. There is also no connection to the ping reducing programs and the latest bans.
That's not true and you know it. Every single ban who occured on friday night were real players using WTFast, none of the bot trains anywhere on the map seems to have been affected by the wave.
I know for a fact that a few banned players were 100% legit, they never used any bot program nor never shared their accounts. They were only using WTFast.Yet they get the same auto answer as everyone: "traces of 3rd pty software were found, blablaba" that tells you why many people are frustrated.
Anyway, I am not saying everyone who got banned friday were legits, obviously not but they certainly weren't banned because they were found using 3rd party software.
For sure this system have alot of flaws...The biggest fail after all is theres literally 0 chance to reply or get an answer for the customer problems.
Well yes u get automated answers that take u nowhere :D
There is also no connection to the ping reducing programs and the latest bans.
I will not comment on the latest bans because I don't have comprehensive information on the issue, but I'd like to make one general statement:
At least one of the tools used by NCsoft, namely GameGuard, is buggy and faulty. It obviously does not block 3rd party programs yet it causes lots of problems to the legit players.
For example, almost every time I launch the game it gives an error message "a hacking tool has been discovered, please close unnecessary programs and try again". Since I don't have anything running on background except the basic windows services I just restart the game and then it launches fine (same with the 2nd and the 3rd clients).
That is, GameGuard erroneously detects something (which it cannot even identify) from the first try then does not detect the same thing from the second. Therefore, GameGuard is bugged and its detection methods are invalid.
Having said that, it is safe to assume that if NCsoft uses some other automated tools besides GameGuard to detect the illegal program use, those tools are probably buggy as well, hence erroneous bans are inevitable.
The best way of detecting the EULA violations is live GM personally monitoring the game.
Unfortunately, this particular suggestion has been also known as "beating a dead horse", so I better stop here. ;)
I will not comment on the latest bans because I don't have comprehensive information on the issue, but I'd like to make one general statement:
At least one of the tools used by NCsoft, namely GameGuard, is buggy and faulty. It obviously does not block 3rd party programs yet it causes lots of problems to the legit players.
For example, almost every time I launch the game it gives an error message "a hacking tool has been discovered, please close unnecessary programs and try again". Since I don't have anything running on background except the basic windows services I just restart the game and then it launches fine (same with the 2nd and the 3rd clients).
That is, GameGuard erroneously detects something (which it cannot even identify) from the first try then does not detect the same thing from the second. Therefore, GameGuard is bugged and its detection methods are invalid.
Having said that, it is safe to assume that if NCsoft uses some other automated tools besides GameGuard to detect the illegal program use, those tools are probably buggy as well, hence erroneous bans are inevitable.
The best way of detecting the EULA violations is live GM personally monitoring the game.
Unfortunately, this particular suggestion has been also known as "beating a dead horse", so I better stop here. ;)
When someone who has never used any bot programm or never shared her account gets ban and they say she used 3rd party program. you know they are full of ****. On Friday night, they even banned someone who quit over a month and half ago and who just logged in twice for about 1h to say "Hello" to everyone in clan chat. Guess what both were logging in using WTFast. Kinda fascinating if you ask me.
I could list other examples if I wanted but I think it is pointless. They wont recognize their mistakes and the game will lose real players once again making it even less populated than it already is.
So GM Juji I talked to you in giran and we spoke about this ******** banding of my buffer toon while standing in aden. I want prof of me using a 3rd party program , since I no for a fact I was not because if your 3rd party program hunting tool worked right I would have been banded on all 3 of my accounts and not just one. I only have 1 computer that I use
so if your 3rd party program worked I am sure you GM's would have banded all my accounts. You GM's really need to band the bots at the wall, varka ketra , Dragon valley
and all them other lvling spots . And stop banding legit players or you will run out of people playing this game.
Originally Posted by Aconyte View Post
I will not comment on the latest bans because I don't have comprehensive information on the issue, but I'd like to make one general statement:
At least one of the tools used by NCsoft, namely GameGuard, is buggy and faulty. It obviously does not block 3rd party programs yet it causes lots of problems to the legit players.
For example, almost every time I launch the game it gives an error message "a hacking tool has been discovered, please close unnecessary programs and try again". Since I don't have anything running on background except the basic windows services I just restart the game and then it launches fine (same with the 2nd and the 3rd clients).
That is, GameGuard erroneously detects something (which it cannot even identify) from the first try then does not detect the same thing from the second. Therefore, GameGuard is bugged and its detection methods are invalid.
Having said that, it is safe to assume that if NCsoft uses some other automated tools besides GameGuard to detect the illegal program use, those tools are probably buggy as well, hence erroneous bans are inevitable.
The best way of detecting the EULA violations is live GM personally monitoring the game.
Unfortunately, this particular suggestion has been also known as "beating a dead horse", so I better stop here.
I've enjoyed reading the conversation about mushrooms. Personally, I am not a fan of mushrooms itself, but I do like the flavor when it is cooked with other things.
In regards to the topic, we've been actively purging the game of bots. If you truly believe you shouldn't have been banned, please submit a ticket. We will investigate your claim and if we continue to find that you have been botting, your account will not be released.
Does that mean you will change the 15 days ban to a perma one?
Highly HIGHLY doubt they will do that....mainly cause that would hurt NCwest pocket book. I'm sure the ones with temp ban are the primary ncoin buyers or donators as I like to call it!
Does that mean you will change the 15 days ban to a perma one?
Those "legit" guys got banned because they use L2R**** with full scripts with auto target, auto potion, screen advertise when someone target and so on.
Those "legit" guys got banned because they have a main "clean" and a full pt of bot running on same IP, same PC, etc.
Those "legit" guys got banned because they call 0-RMT-800 to buy they +++++++ weapon or armor.
Come on... all TOP clan recruit any random 99+ with a good gear(of course, they need ppl, they aren't stupid).
Any GM can just make a spy toon and play with all those top clannies and see how the things goes.
AND if you play for 5 min in a TOP clan, just for 5 min you will see that LOT of them are script/bot users. (IM NOT TELLING ANY NAME OR SERVER)
SO, STOP CRY ABOUT WTFAST BECAUSE NEITHER YOU OR GM ARE STUPID.
...In regards to the topic, we've been actively purging the game of bots. If you truly believe you shouldn't have been banned, please submit a ticket. We will investigate your claim and if we continue to find that you have been botting, your account will not be released.
1. truly believe - I don't believe, I know it
2. submit a ticket - and support blocked me when I did so
3. they have not investigated anything - If they did so they would realize I've not used any bots
Maybe I was not very kind to the support, but I hate when innocents are punished, and I hate it even more, when that innocent person is me.
ummm 100% legit here 10 years and counting. even got nickname keyboardthepeace cuz of my extended hand useage, yet 14 day ban for absolutely nothing!!! please explain this to me Hime since non f the rest of ur support team has any idea how to investigate the matter properly without automated responses...
I pride myself on my legitness and with one NcSoft Mistake, BOOM GONE!
Guess i know where my Ncoin money gonna go from now on, and it wont be this company...
I am also a Click master but They Still banned me for something i dont do. i don't even know how to install crap on my PC and they claim i use programs, i have multiple Fraps showing how legit i am.
Because of this i am Losing the CoC hero of august (20 Bilion worth) but all answers im getting is automated answer but i won't go furhter so i'll wait those 14 days and just chillax. Also for the reputation of myself, now people are happy saying "oh yes i was sure he is a cheater".
My account was also banned for, according to customer support, using third party programs. I've never used any third party programs but customer support stubbornly refused to even consider my protests, even though I had asked to have a supervisor or manager contact me on three separate messages. So, telling us to contact customer support if we have problems is a complete waste of time unless it is a minor technical issue. Why is there no system in place to allow players to contact a supervisor or manager if they cannot get satisfactory action from customer support?
It's about time NC stepped in and got some of these botters off the streets of Aden. Personally, I don't believe anyone in here saying that they didn't use a third party program especially those in the top clans of their server. Just because you are worse than others using the same program does not make your offence less toxic to our community. Even if some of these people that claim they are "legit" and actually are, they are still associating and profiting off what botters are giving them first hand. I know for a fact that people like Andouille and Keepthepeace know, understand, and acknowledge that the other players they party with are on 3rd party programs and that was more than enough of a reason back in c2 to ban someone permanently, why would NC's position weaken over the years?
It's about time NC stepped in and got some of these botters off the streets of Aden. Personally, I don't believe anyone in here saying that they didn't use a third party program especially those in the top clans of their server. Just because you are worse than others using the same program does not make your offence less toxic to our community. Even if some of these people that claim they are "legit" and actually are, they are still associating and profiting off what botters are giving them first hand. I know for a fact that people like Andouille and Keepthepeace know, understand, and acknowledge that the other players they party with are on 3rd party programs and that was more than enough of a reason back in c2 to ban someone permanently, why would NC's position weaken over the years?
It would be impossible nowadays to party/pvp with a full pt wihout someone using programs it's just stupid to say that, and it's not my fault either, i play my game, other ppl use whatever they want as long as i dont do anything illegal. their own risk!!
When someone who has never used any bot programm or never shared her account gets ban and they say she used 3rd party program. you know they are full of ****. On Friday night, they even banned someone who quit over a month and half ago and who just logged in twice for about 1h to say "Hello" to everyone in clan chat. Guess what both were logging in using WTFast. Kinda fascinating if you ask me.
I could list other examples if I wanted but I think it is pointless. They wont recognize their mistakes and the game will lose real players once again making it even less populated than it already is.
I have to say I don't understand what is going on with respect to the latest bans. I have been playing since open beta, never used automated game play - yet here I am banned with no explanation (yes you have heard that before). To make matters worse when you try to log into submit a support ticket the screen merely resets, so you cannot submit a support ticket - nice touch! I had to create this account to post. No access to master account where I never missed a payment during the pay to play era.
The only thing I am guilty of is buying and selling mats, crystals etc to fund my main, who incidentally hasn't made 99 yet....but I was so close. I am hoping they will discover that they have screwed up, if not it will be adios, as I am too old in the tooth to start over and quite frankly playing another game doesn't appeal to me.
So after "x" number of people who confirmed they have not cheated by any standards, people from all servers and all types of players when do you admit there was a fault in whatever autocheck was used in these auto bans?
I don't think they care, yarpo.
The banwave from friday was a joke. Only real players were affected by it and I can say with 100% garantuee that a good amount were totally legit players. How can we even take the support of this game seriously when they answer the tickets of the legits by saying they checked and saw that the player used 3rd party software when they never did use such things. They are lieing to their face on the fact that they saw "traces" in the logs or they lied on the fact they actually checked. Since most are getting an auto answer by "non-GM" staff, I am assuming it is the 2nd option.
Like for instance, KeepThePeace or Andouille. You can dislike them but everyone who has played a little with or against them knows that they are "Captain Legit" yet they are both banned.
Since last friday, the game is totally dead except for bots. Because yes, when you run around the map to find "Hungry Horse" and you see area like GF and many others full of bot trains while all your friends are banned and the admins keep repeating over and over again that nothing went wrong.
Only one feeling comes to your mind and it's quitting.
Why should anyone continue to spend time and money in this game when you can get banned at any time and lose everything even if you never broke any rules. Some got banned even though they didn't log in for over a month.
Why should those who are making extra efforts, on a daily basis, to remain legit even bother when they are getting randomly banned like they are cheaters?
The game is already low on population and I am pretty sure that some are gonna quit because of this.
It would be impossible nowadays to party/pvp with a full pt wihout someone using programs it's just stupid to say that, and it's not my fault either, i play my game, other ppl use whatever they want as long as i dont do anything illegal. their own risk!!
Don't party! For PvP there is the Olympiad. By knowing fully well that your party mates are using programs and refusing to turn them in to the authorities you are aiding and abetting the use of 3rd party software and fully deserve death: http://boards.rochand.com/viewtopic.php?f=31&t=1340#p28562
I was gonna keep my mouth shut because I'm afraid of the consequences, but here I go. I have banned twice, both times playing legit. First time lost my acct and all my friends that were with me saw I did nothing wrong and they were threatened to also be banned if they didn't stop sending tickets w/ pictures to prove my innocence. The second time they apologized, said the ban was a mistake, and they weren't sure why it happened, got my acct back immediately. They DO ban legits by mistake, the detection process doesn't work, and I'll NEVER do CoC again cuz thats almost a sure bet to get yourself banned, don't trust oly either. I know many quittin after this cuz why risk losing everything you worked for to get banned for nothing then lied to.
Of course it is sad if they banned you if you're "legit", i would be ****** of too.
No reason to flame, cry and submit 5000 tickets, it will not change anything.
Instead make a proper ticket explaining your case, stay nice and polite and ask them for a personal response and not an automated message.
Hopefully they will respond and be nice :)
I can personally say I have never had a bad experience with the support, they have always tried to help, and they always gave me a "personal message" when I've asked for it.
Read this and understand NCSoft may ban you any time they want, they have alot of rules, they can pretty much ban anyone, EVERYONE have broken atleast one of the rules or the ToS.
(c) Account Suspension and/or Termination for Cause - NCSOFT may suspend and/or delete Your Account for cause (e.g., You breach, violate, or otherwise fail to comply with each and every provision of, this agreement) as well as any other Account, NCSOFT Message Board ID, Character ID, Team, and/or characteristics related to a Character ID. Any suspension and/or termination under this Section 3(c), as well as the timing thereof, shall be conclusively determined in the sole and absolute discretion of NCSOFT. Suspension and/or termination of an Account under this provision also suspends and/or terminates (as applicable) any license granted by NCSOFT under this agreement but does not affect any other provisions of this agreement.
You acknowledge that You may not, without signed written consent from a legally authorized representative of NCSOFT, do any of the following:
(e) Use, or provide others with, any service related to the Game, including but not limited to:
(i) any service that interacts with the Software; or
(ii) any service that that would change characteristics related to a Character ID, such as increasing the level of a character (a.k.a. power-leveling);
(h) Be a party to any commercial activity related to the Game, including but not limited to:
(i) providing or obtaining any Item; or
(ii) providing or obtaining any Account; or
(iii) use of the Service, the Game, Content or Software at an Internet café, cyber café or computer gaming center;
The following rules govern basic interaction within the Lineage II game and the Lineage II website (including message boards). Please be aware that failure to comply with these rules of conduct may result in the termination of your Lineage II game account according to the Lineage II User Agreement.
You may not use any third-party program (such as a "bot") in order to automate gameplay functions, including playing, chatting, interacting or gathering items within Lineage II. You may not assist, relay or store items for other players who are using these processes
Although nothing resulted from it i wanted to publicly thank Hime for his attempts to find out whats going on with my and everyone elses accounts. Seem like 1 member of staff cares about us and i am grateful we have atleast 1. If the rest of staff had the level of focus this one person has, we all would have an amazing bot program free community.... Some of us felt like when they outsourced those jobs things may get better. Not one of us thought it could get worse, but boy oh boy were we wrong....
As i said before, for us legits who have been wrongfully banned, what are we suppose to do to ensure this never happens again? If we are doin everything the right way how it was intended from NcSoft and we still get the temp hammer, we need to know what we really did wrong? Or jus say yea we messed up but we are looking into a fix to resolve this issue. I dont expect that to happen so ill have to wait and see you all on the 22nd.... GL have fun peeps and remember spending Ncoin is jus promoting this madness, lets take a stand and stop the ncoin buying till we the customer is thought of and looked after. I know this is a buisness and every successful buisness knows if you dont have customers you dont have a buisness. Maybe this should be the next topic at the "board Meeting"
Don't party! For PvP there is the Olympiad. By knowing fully well that your party mates are using programs and refusing to turn them in to the authorities you are aiding and abetting the use of 3rd party software and fully deserve death: http://boards.rochand.com/viewtopic.php?f=31&t=1340#p28562
I have played with you on chronos and I know you are legit.
The whole situation makes me laugh though because it just confirms what most are already thinking of the support of this game :D
as i said at this point im not here to point fingers and such i jus wanna know whats to stop this from happening again but being permanent? the only reason i havent contacted a lawyer or driven to texas to NcSoft headquarters is its a 14 day ban. If was permanent and for doing something i didnt do wrong, i think its safe to say there wouldnt be any more NCwest.
If staff doesnt tell us exactly what program was detected how can we know to make sure the anti virus is off or battleping or whatever was detected. If i could put the 10 years and the gear into the ****** server i might do it. Seems like there is no program users or bots there, and staff accually cares because they realize every time a player donates its paying their pay check. No players, no income, no job!
as i said at this point im not here to point fingers and such i jus wanna know whats to stop this from happening again but being permanent? the only reason i havent contacted a lawyer or driven to texas to NcSoft headquarters is its a 14 day ban. If was permanent and for doing something i didnt do wrong, i think its safe to say there wouldnt be any more NCwest.
If staff doesnt tell us exactly what program was detected how can we know to make sure the anti virus is off or battleping or whatever was detected. If i could put the 10 years and the gear into the ****** server i might do it. Seems like there is no program users or bots there, and staff accually cares because they realize every time a player donates its paying their pay check. No players, no income, no job!
They wont change it nor they will ever accept the system have flaws.
That will bring down any kind of respect left from players toward the support in this game.Beside hime and juji rest of staff have never show any kind of intrest about the comunity.
Lets hope they will find out and fix it asap.
PS:inb4 buster close this kind of threads
So after "x" number of people who confirmed they have not cheated by any standards, people from all servers and all types of players when do you admit there was a fault in whatever autocheck was used in these auto bans?
Not only will NCSoft not admit that their autocheck is faulty since it erroneously identifies players for using third party software when they do not, their customer support absolutely refuses to try to help. I do not use third party software and have asked customer support to specify what it is that they detected and they simply closed out the ticket. Also, there is no way to contact anyone in management to have the problem reviewed. Perhaps it is true that NCSoft wants to kill this game and is trying to make the legitimate players quit.
KeepThePeaceasthe only reason i havent contacted a lawyer or driven to texas to NcSoft headq i said at this point im not here to point fingers and such i jus wanna know whats to stop this from happening again but being permanent?
This, from what I hear, these players were told next offense will result in permanent ban, so those legit who got hit have to worry about a second ban? No, those players are gonna quit. It's happening.
I dont know any players personally that got banned. But if account sharing, who knows what other person is doing to your toon.
Years ago I had a toon banned. I was given the exact date, time and location of the infraction and it was permanately deleted. That time was 6 months earlier than ban date. Yea it sucked. And it wasnt me playing that toon at the time of infraction. So I guess I got what I deserved...but it still sucked. As when I got banned I was shopping in town. said I was botting in hellfire 6 months earlier...ouch...
my point is dont get confused GM's dont know whats going on if they want to know.
I dont know any players personally that got banned. But if account sharing, who knows what other person is doing to your toon.
Years ago I had a toon banned. I was given the exact date, time and location of the infraction and it was permanately deleted. That time was 6 months earlier than ban date. Yea it sucked. And it wasnt me playing that toon at the time of infraction. So I guess I got what I deserved...but it still sucked. As when I got banned I was shopping in town. said I was botting in hellfire 6 months earlier...ouch...
my point is dont get confused GM's dont know whats going on if they want to know.
Account sharing was a big deal pre god so u was already going against eula
I was temp banned over 2 years ago and struggled for weeks to get an explanation and an apology, but to no avail. To this day I'm still considered guilty because NCsoft support think they can't make mistakes.
I feel sad to read about more innocent people getting banned recently, but at the same time it's a relief. Unfortunately, it seems like people will never believe until it happens to themselves...
If enough people realize that they can suddenly get banned without reason then maybe NCsoft will finally feel the pressure to do something. For too long they have been in complete denial.
I was banned many times, always tried to be polite despite being legit. After last ban (years ago) I decided to stop buying any NCoins and I just playing.
One thing annoyed me a bit: when I wanted migrate my accounts, customer support accused me of not being owner of accounts i was asking to migrate. I migrated them afterwards without any assist of customer support, and asked for apology. I didn't get apologize even after months :D
Customer support may be helpful most of time unless your ticket catch someone with....little indiscretion (e.g. Lloyd).
That's precisely the point. WTFast users are often PvP enthusiasts, being members of PvP clans where, even if they themselves don't use them, many others use PvP programs, giving the whole clan, including the so-called "legits", an advantage. 85% of the players who claim to be legit WTFast users are, if not liars, at least hypocrites.
The only truly legit players are those who have not yet left Talking Island. The moment they sell their first Enchants to a buy shop in Gludio they are participating in a bot-driven economy (almost all the adena on our servers has been generated by bots) and become unlegit. If the servers were wiped today, it would hit maybe a few dozen innocents. Everybody else fully deserves death.
@ Valhar Morgulis:
Climate change is defintely a factor in many mushrooms species vanishing and the remaining ones getting less in quantity. But it depends on where precisely you are. Like for example in northern Bavaria they nowadays have a serious drought problem, whereas 100 km to the south, towards the Alps, the changing climatic conditions have led to more rainfall, which is, together with the higher temperatures, a favorable condition for mushrooms. In 2014 the local mushroom hunters had a bumper harvest. From what I hear, the Bolzano/Merano area is still rather good for chanterelles :)
As for getting high, you could try these gentlemen:
The traditional Siberian method of preparation is something you might not like, but you can also soak the caps in milk for 24 hours and then drink that :)
Ya this is a stupid position. Sorry there is a big difference between actively cheated and being affected by others who cheat. So no you are patently wrong, the new player who sells his enchants scrolls is not a cheater, and the dude who joins a party on party finder and 1 member of the party is cheating he isnt a cheater either.