Server Maintenance: Wednesday, February 17th, 2016

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All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.


Additionally, NCoin purchasing will be unavailable from 4:00am PST to 6:35am PST (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=7-9.5) for maintenance.

Please follow @L2andAionOps (https://twitter.com/L2andAionOps) for updates.


Update

All L2 servers will be brought back down in about 10 minutes (10:30 AM PST) to award everyone their missing jewels and boxes. Estimated downtime is approximately one hour.

This maintenance is complete. All servers are back up.
What about Tersi ? continuing or not any more?
All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.


Additionally, NCoin purchasing will be unavailable from 4:00am PST to 6:35am PST (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=7-9.5) for maintenance.

Please follow @L2andAionOps (https://twitter.com/L2andAionOps) for updates.

put dragon buff npc for one more week!
What about Tersi ? continuing or not any more?

put dragon buff npc for one more week!

Unfortunately, the buffs will not continue after the maintenance.
No word on instances XP or critical damage modifier?
Unfortunately, the buffs will not continue after the maintenance.

With the amount of downtime of your promised buffs, it would be greatly appreciated to have them back up for 1 more day.
I wonder how you guys will jack up the server, during down time tomorrow? Any word on if HP for kartia is going to go back down? Any word on patch note release?
dailies like the ones from red merchants should be permanent + way more
All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.


Additionally, NCoin purchasing will be unavailable from 4:00am PST to 6:35am PST (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=7-9.5) for maintenance.

Please follow @L2andAionOps (https://twitter.com/L2andAionOps) for updates.

Sorry i wont buy any more brooch jewels because i feel robbed by ncsoft and still thinking about we can believe everything like nice kids.

Nerfing instances Vitality consumtion omg people will leave! thanks for making worst the game! Ncsoft stinks! i wont play any other game from ncsoft.
Message to buster :

Do you find it a bit odd that NCSOFT "apologized" with giving us dragon buff for a previous mistake, then had the buff down more time then it was up?

Kind of negates the entire purpose of the apology does it not?

You guys are losing some serious business / customers.
Have you noticed we get less and less help from dev's.... Answers not answered..... Say they give us full is buff I saw for one day.... Said we get boosted cp from npc saw for 2 days.... What did I read till next week maintenance.... They lie.... Or just don't care... I bet blade and soul has all there attention... Can I sale one thing buster do you want us all to quit??? Is that what you all are hoping for. For weeks is see minimum response fromanyone. Put in ticket and get lame answer.
Me and lots of my friends have moved to L2 Classic, the pleasure of not having L2 Store button is not describable!
I love this game but not in its current form.
I used to login, do my dailies and have fun with clan members then lived my life.
Since last maintenance and with the current xp from K95 (Duo always) and Baylor I skip completely the dailies part, I only login for clan raids 4 times a week and then Play L2 Classic.

If you aim to divert your clients elsewhere mission accomplished!

The way I see it for people to remain in this game is if you update it often to keep the interest up. But you don't do that either.
From what is seen Ncsoftu not want to have players.
It looks like needs as many robots .
And reduced activity on the game server.
I think we like to go to K85/90/95 and make 2/3%!!
Nice 1lvl 50 days !
Frankly i am disappointed . I do not think I'm alone..
:(:(:(:(:(:(:(:(:(:(:(:(:(:(
Have you noticed we get less and less help from dev's.... Answers not answered..... Say they give us full is buff I saw for one day.... Said we get boosted cp from npc saw for 2 days.... What did I read till next week maintenance.... They lie.... Or just don't care... I bet blade and soul has all there attention... Can I sale one thing buster do you want us all to quit??? Is that what you all are hoping for. For weeks is see minimum response fromanyone. Put in ticket and get lame answer.
dude they working the new update, remember? soon go up.
dude they working the new update, remember? soon go up.


Do they have 3 employees?
Do you guys realise that except they dont know how to do their work , game is dead ? For that reason the only thing they can do is milk the cow. No more new players = they try drain as much money as possible from addicts who play for years . how ? well ... MAKE OVERPOWERED CLASSES EACH UPDATE and also NERF THE PREVIOUS OVERPOWERED CLASSES so people will spend money on runes trying lvl up new chars so they can always win at pvp (1 is that). Remember yul ghost sentinel that was worst class ? and dagger + mage were top ? now yul ghost is the best and dagger+mage dont even worth to play compaire to him. NEXT UPDATE yul will be crap with half damage and no defence also no hide , while TYRRS will be TOP. what else ? new items all time who are really top like tanzanite etc who destroy game balance ... but ofc ''top dogs'' will try make lvl4-5 so they can win everyone. what about support classes ? how they kill someone with high lvl tanza for example ? imagine fight tank vs iss........... they clearly dont care about game , they do those things i told also dont care about bots , dont care to attract more players , dont care to answer questions , dont care about anything really .. THE ONLY THING they care about is get as many money as possible TILL NOONE LEFT IN SERVERS. Or you think they good and kind people and want you have fun in your free time ? There is no such thing in world , grow up. its all business .. they dont have faith in game so they stopped trying lure new players ... thats sad ofc because they are wrong , l2 could be much more alive and never gets old ... but thats how it is and who dont like it can just leave .. qq wont change anything. Game is close to its end sadly .. and the less players they have , the more they will destroy it trying make $$. You who read this would do the same. BUT WAKE UP NCSOFT-WEST AND REALISE THAT NO GAME WILL BE SAME AS OLD L2 FOR YEARS , SO PLS DONT LET IT DIE
you say it yourself.
grow up. its all business ..


The L2 community has changed more than the game itself over the years. It transformed from l2blah to a total bunch of crybabies.

It is funny how all keep repeating "L2 was so much better in the past" and now the same ppl get a flippin' heartattack for lowered XP in dead-easy daily instances that STILL move your XP bar at lvl100...
I wonder if anyone of those "past was better" guys really remembers the old grind at all. I was stuck at lvl 76 or 77 for almost a year, because those 0.x % I made each day I always lost again in PVP long before 100% rezz was introduced.
If the game really would go back to this roots, all of you whiners would give it up. And I would leave the game, too.

As for overpriced items: Would I pay 200 Euro for a 5-slot Brooch? Hell no, it's stupid. But... you're not forced to buy this BS. Breaking news: not everyone is supposed to have everything. Just like in RL. Jealous bunch y'all.
Well about exp was good if you restore exp like last holiday, what change if you do it??? you don't lose profit... come on!
All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.

Hi everyone,


I know this is not the place, but this bug happen in the same quest "Resurrection of an old manager" which a precedent bug has been corrected (last week with wendy npc).


Now it's the "suspicious-looking pile of stone" npc which the chat is failing after 2 or 3 windows
Is that possible to fix this please ?

Here the proof:


http://%3Ca%20href=http://www.hostingpics.net/viewer.php?id=599364Shot00013.png%20target=_blank% 3Ehttp://img11.hostingpics.net/thumbs/mini_599364Shot00013.png

http://%3Ca%20href=http://www.hostingpics.net/viewer.php?id=673720Shot00012.png%20target=_blank% 3Ehttp://img11.hostingpics.net/thumbs/mini_673720Shot00012.png


And as a new player i can't tell if the game is worse or better than before, all I know it's i never played a game so fantastic in F2P. So i'll always be grateful for that! Plus, i know old players who's stopped for a while and they are not disappointed with the new modifications (except for adenas dropping but some quests are here in compensation)

http://img11.hostingpics.net/thumbs/mini_599364Shot00013.png (http://www.hostingpics.net/viewer.php?id=599364Shot00013.png)

and

http://img11.hostingpics.net/thumbs/mini_673720Shot00012.png (http://www.hostingpics.net/viewer.php?id=673720Shot00012.png)
you say it yourself.



The L2 community has changed more than the game itself over the years. It transformed from l2blah to a total bunch of crybabies.

It is funny how all keep repeating "L2 was so much better in the past" and now the same ppl get a flippin' heartattack for lowered XP in dead-easy daily instances that STILL move your XP bar at lvl100...
I wonder if anyone of those "past was better" guys really remembers the old grind at all. I was stuck at lvl 76 or 77 for almost a year, because those 0.x % I made each day I always lost again in PVP long before 100% rezz was introduced.
If the game really would go back to this roots, all of you whiners would give it up. And I would leave the game, too.

As for overpriced items: Would I pay 200 Euro for a 5-slot Brooch? Hell no, it's stupid. But... you're not forced to buy this BS. Breaking news: not everyone is supposed to have everything. Just like in RL. Jealous bunch y'all.


Then you sir are terrible at this game and should want the XP rates they way they were.
so much hate. They say they want to help but i don't think they do...
Then you sir are terrible at this game and should want the XP rates they way they were.
If but terrible you mean I never mindlessly grinded for 7h/day like a zombie in the "golden age" of L2, you're right.
I did and still do prefer to simply enjoy the game for what it is and not treat it as 2nd job.

If you on the other hand are a slave to your XP bar since 2004, I pity you.
All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.


Additionally, NCoin purchasing will be unavailable from 4:00am PST to 6:35am PST (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=7-9.5) for maintenance.

Please follow @L2andAionOps (https://twitter.com/L2andAionOps) for updates.


I Had 2 vital jewels lv1... and now i haven't, i haven't box too, i spent adena for them so give me 2 vital stones or adena back thanks!!! you didn't replaced them, you just left them from my inventory, so give me them back thanks!!
Yes I have 2 bit gems missing that I bought foradena ?????
Another fail for this stupid game
My bugged stones are gone. but no replace... error after error after error...
i seem to be missing 2-3 level 1 vital stones and 1 of the 2 vital stones the maintenance left me states "item is not a valid combination.
Missing all my "bugged" Gems as well :)
all my Vital Stones and Chests are missing....over 20
bugged jewels, 1 week later stolen jewels, now 1 more week to get them back? :)
Don't worry just bought 4 to combine all fails still lvl1
please, buy more ncoins :D :D
Don't worry you got compensated with NERFED exp.. ohh wait..
Don't worry you got compensated with NERFED exp.. ohh wait..

buy more ncoins please :D
Support tickets for missing boxes/jewels is no longer needed as we've identified the issue.

Please keep an eye on the forums for any further updates.

Thanks.
all my Vital Stones and Chests are missing....over 20
I'm missing 20 opals plz add to my char unopened opals
I didn't see it mentioned in the maintenance notice, but when we do an item deletion/insertion such as this, regardless if the item was in your inventory, mail or storage all of the items are deposited back into the warehouse.

For an item stored in the clan warehouse, it would be returned to the clan leader's private warehouse.

So please check your warehouse for the replacement item as they should be located there now. If your warehouse happens to be over the limit, please remove some items and the items in overflow storage should then appear.

If you still can't locate the item, please send us a support ticket with your character information and which items and quantity are missing.

Thanks a bunch.

Omg u still work here? No info from you, one of 2 people that actually know stuff in 4 months.
I didn't see it mentioned in the maintenance notice, but when we do an item deletion/insertion such as this, regardless if the item was in your inventory, mail or storage all of the items are deposited back into the warehouse.

For an item stored in the clan warehouse, it would be returned to the clan leader's private warehouse.

So please check your warehouse for the replacement item as they should be located there now. If your warehouse happens to be over the limit, please remove some items and the items in overflow storage should then appear.

If you still can't locate the item, please send us a support ticket with your character information and which items and quantity are missing.

Thanks a bunch.

check warehouse and mail....still missing
My stones where on my personal warehouse (8 to 10 garnets lvl1 bugged) now they are simply gone, not in my inventory, not in my warehouse.
where the hell is my vital stone i had before maintainance not in warehoue either
All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.


Additionally, NCoin purchasing will be unavailable from 4:00am PST to 6:35am PST (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=7-9.5) for maintenance.

Please follow @L2andAionOps (https://twitter.com/L2andAionOps) for updates.

See the bold row. Jewels will be replaced.
Btw I miss some boxes too but dunno the exact number. So don't kidding me to open a ticket with the number of missing boxes.
Ask buster what they wanted to do. btw the first thing I did was to look in my warehouse.
Confirmed, I am missing 25 VITAL Chests on my dwarf and there is nothing in WH....

:eek:
Im missing 60 chests and nothing in my wh
I didn't see it mentioned in the maintenance notice, but when we do an item deletion/insertion such as this, regardless if the item was in your inventory, mail or storage all of the items are deposited back into the warehouse.

For an item stored in the clan warehouse, it would be returned to the clan leader's private warehouse.

So please check your warehouse for the replacement item as they should be located there now. If your warehouse happens to be over the limit, please remove some items and the items in overflow storage should then appear.

If you still can't locate the item, please send us a support ticket with your character information and which items and quantity are missing.

Thanks a bunch.

EVERYONE is missing their jewels and jewel boxes obtained from shiny boxes. They are not in warehouse, dim. merchant nor in the /mailbox.

I suggest you bring all servers down IMMEDIATELY and restore the database. Then fix your SQL scripts, triple-check them and do another unscheduled maintenance to fix this major fail. Otherwise you'll be flooded with tickets and you won't go home from work until christmas (lol).
Another Epic failure NCSoft missing boxes that you removed with no replacements.
All game servers will be down for maintenance on Wednesday, February 17th, 2016, at 5:00am PST / 7:00am CST / 8:00am EST / 1:00pm UTC/GMT (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=8-11.5) and will end at 8:25 am PST / 10:25 am CST / 11:25 am EST / 4:25 pm UTC/GMT. Estimated downtime is approximately 3 hours and 25 minutes.

With this maintenance:


Standard server maintenance will be performed.
La Vie en Rose Brooches will be available for three more weeks.
The Power of Love event will continue for one more week.
Previously purchased Shadai's Shiny Jewelry Boxes and non-comoundable jewels will be replaced.
The Looking for Love in Aden entrants will receive their Valentine's Day Candy Baskets.


Additionally, NCoin purchasing will be unavailable from 4:00am PST to 6:35am PST (http://www.worldtimebuddy.com/?qm=1&lid=5128581,5368361,4684888,0&h=5128581&date=2016-2-17&sln=7-9.5) for maintenance.

Please follow @L2andAionOps (https://twitter.com/L2andAionOps) for updates.

I have one question. Are you aware of the 10 million bots in faeron village, to not speak about the Warcryer Bots?
This issue gets very frustrating to know that some guy earns alot of billions with adena every day. This is not news. But i still see now actions taking.
Now take my Euros, i need more jewel boxes
I had 10 Shiny boxes in inventory & Tanzanita Lv. 1 on my brooch. All gone but NO replacement?????? I also had Lv. 3 Vit in warehouse that is gone:(
Just an update, we're still investigating the issue but there definitely appears to be an issue with the item insertion today.

We should have more information soon, but most likely we'll have re-run the item insertion again to restore the items.

All of the game data for instances such as this are backed up, so I just wanted to assure everyone that items are not lost and will be replaced.

Thanks
Let me guess: After one week Investigation you tell us that it was intentionally because we didn't bought enought jewels from store and you found out that it was an error to sell 100 jewels for only 12.000 coins so we have to live with it. :)
Just an update, we're still investigating the issue but there definitely appears to be an issue with the item insertion today.

We should have more information soon, but most likely we'll have re-run the item insertion again to restore the items.

All of the game data for instances such as this are backed up, so I just wanted to assure everyone that items are not lost and will be replaced.

Thanks

TY, one question, about open support ticket, where i can open it? web-site?
TY, one question, about open support ticket, where i can open it? web-site?

You should be able to enter/check a ticket in through here: https://support.lineage2.com/hc/en-us
You should be able to enter/check a ticket in through here: https://support.lineage2.com/hc/en-us

I demand 1 more week of dragon buff. During the time it was promised to be up, it was NOT up. Was also promised GM Buffs, but they didnt exist at all. Also, I missed the 1st 2 days of dragon buff because the only place it was posted was on the forums, not on the main page or in game notification.
wheree its my vital stones ?
Just an update, we're still investigating the issue but there definitely appears to be an issue with the item insertion today.

We should have more information soon, but most likely we'll have re-run the item insertion again to restore the items.

All of the game data for instances such as this are backed up, so I just wanted to assure everyone that items are not lost and will be replaced.

Thanks

This is so reminiscent of the "Return Backpack" event that was screwed up last year. Who is writing these sql scripts?
:D
NCsoft has just confirmed that I'm psychic. I predicted something bad would happen when they announced they resolution. I'm just like Nostrodamus.

WTS Psychic Evaluations and Predictions for 1b each reading.

In all honesty though, if you are investigating the issue should we still send in a support ticket. Or wait for you to re-run the item insertion.

Should I put all my gear onto a safe toon that has never touched any Shiny Boxes just in case you guys decide to delete all my gear while inserting the items? (/end arrogant sarcasm)
Update:

We've identified the issue with the jewel and box replacement and are currently working on a fix. More info to come.
Update:

We've identified the issue with the jewel and box replacement and are currently working on a fix. More info to come.

What kind of compensation can we be expecting for the (dont delete for this word alone, because it really is the only word that fits) incompetence that has been displayed by ncwest during this promotion?
Deleting my post, doesn't change the issues that NCWest faces with the way you do business and treat players.
Update:

We've identified the issue with the jewel and box replacement and are currently working on a fix. More info to come.

How can it be identified 1 hour after the down time, but not during the 3 hours of down time?
How can it be identified 1 hour after the down time, but not during the 3 hours of down time?

That's a very good question. Oftentimes bugs don't reveal themselves until the maintenance is fully complete and everything is put back online.
A serious question even though its not gonna be answered, but do you always actually test the changes and modifications you are about to run on the live servers during maintenance?

I mean yes ok sometimes **** happens when bugs appear that occur under certain circumstances or only multiple conditions but all the recent implementations, updates, events had bugs that can easily be identified as such by just clicking an item once without any fancy testing by simply doing with the item what is supposed to be done.

When such bugs appear you postpone the fixes to the next maintenance and then manage to break something next with this fix. By statistic possibility there should have been at least one event or update without any obvious bugs but that was not the case.

I know people moan a lot and they always talk about how much money nc is milking from their helplessly addicted community without giving anything in return, but i do not claim to know any economic numbers about the current state of the game, but seriously it should be enough to employ 1 full time TESTER. It is very disrespectful to your customers to be so unreliable with updates and even furthermore with the quality of the fixes.

I am a software developer aswell, if i would deliver such quality i would have long been fired...
I really had hope in you guys. I'm a returning player that was told about how easier was to reach 99/100 with the new settings of Kartia and Baylor. I was happy to realize that I'd finally be able to achive those levels.

I'm not one of those players that can do all instances AND also farm for 4+ hours a day. I did purchased an exp rune to make things faster just by doing my daylies (I don't even worry about Vitality for they don't work on raids). But because of some error from your part (not ours), and without any warning, you decide that we were getting too much exp and what i was reciving with my rune was excesive. Now my rune is almost worthless and, as I said, without any previous warning.

Not even mention that the promised buffs didn't even work and Tersi was down half of the time, specially by night.

I also saw at this event a good way to make some adena by reselling these jewels. So I purchased several boxes, first they were bugged and compounding them was out of the table, now they are gone.

Your costumer service is one of the worst I've seen, not only in the gaming enviroment, but in any regular store/service. Things like this would have never happened in a real bussiness. A refund would have already been in place, but in here things go different.

In less than two weeks all good things that made me return to this game are gone and remembered why I left in the first place.
Update

All L2 servers will be brought back down in about 10 minutes to award everyone their missing jewels and boxes. Estimated downtime is approximately one hour.
heyyyyy we are in KAMA!!! what happens now? we lose instance?
That's a very good question. Oftentimes bugs don't reveal themselves until the maintenance is fully complete and everything is put back online.

I understand issues can happen, I'm a software developer myself and spent a few years in the AAA games industry (both QA and Development). I understand there's no dedicated staff for L2 anymore and what few are available are split between games.

But the amount of major and minor bugs/missed changes that are coming through every maintenance is insane, it's really detracting from the game and making people quit.

Do you not have a test environment to check these things before they go live, and log in after the live update to check it was a success before making it live?
heyyyyy we are in KAMA!!! what happens now? we lose instance?


no, u just lost the time... u need to kill the boss for finish the instance do PR and not more...
Have fun all and dont forget to buy new shadais boxes!!!
no, u just lost the time... u need to kill the boss for finish the instance do PR and not more...

In the 4th boss and not with a strong pt....
c'mon ncsoft give us a warning or 30 mins time!
You guys are joke Rigth ??? Now we lose instances? who gona pay that?
oh let me know u gona put stupid dragon buff 1h to compensate players instaces gives more xp then 1h in atelia..... make serever test before put maintence in air 3hr maintence its not engouth??
QA Test server: Your tears are delicious.
ncNoobs :D
GMs!!! why you do that emergency maintenance without give us at least 30 min advertice ??? i was in middle of kartia boss and dc.... i spent 3 bars of vitality on the trash mobs.... and now i didn't finished it ... i will have to do it again and now no vitality for kartia boss and can't use maphr scroll this is a joke .... waiting 7 days for today have full vita to be able to use maphr scroll at kartia and now i must wait 7 days more ???
Mr. Gm think you are using a technique very ugly consumerism I think the deal that people will buy ncoin and those **** boxes alleged mind is a gem that lets you experience the same as before I think they are a waste by forcing wing people to buy their ncoin whores would think of leaving at least derive kartia leave esteva increased as well as the server will not die
Nice, I had drago buff and wanted to do kama with it to use maphr scroll...now instance is failed and i will have like 10 mins drago buff...
Not gonna QQ about it...just gonna run L2 Classic
Another shutdown ??? Really NCsoft ??? I hope u give back nevit !!!
Every time when u do something its going to be worst and worst...
For example Kartia : Low XP and after promised rework, still LOW XP. And bonus for us... hours of waiting before we can finally enter... why ??? because u seted up some r***t llimit... well played guys...
If u want do something good, set kartia only for full party and raise XP from it... because now everyone going it in 2 ppl because its giving "0" XP... (btw it giving 0 xp in 2 ppl...)
Next think to discuss : FEOH WIZARD... U nerfed this class as much u can... But Archer and Tyrr Titan... i think u love these two classes... it doing thons of dmg and players of Feohs are discriminated... For PvP feohs are good maybe but for PVE they are absolutely useless ! I love feohs... its matter of the heart and you just nerfing him and nerfing him...
And you permanently talking about balanced game... yea.. this game is balanced but for your wallets not for playing... think about it and try to do something with it... thx for reading !
Update

All L2 servers will be brought back down in about 10 minutes to award everyone their missing jewels and boxes. Estimated downtime is approximately one hour.

How you gonna reward those who don't care about your boxes and lost instances cause of nc soft incompetance ?
That's a very good question. Oftentimes bugs don't reveal themselves until the maintenance is fully complete and everything is put back online.

Same empty answer like XP nerf rate! and not fakem care about customers! move to Erupean Server there care about customers.
How you gonna reward those who don't care about your boxes and lost instances cause of nc soft incompetance ?

That like asking if you can actually live on the moon :)
That would be Hardcore/Metal but I doubt you could do such :D
Woooah .. I just used 10 mins of 100% XP rune, 200% XP rune & 1hr Vitality Maintaining potion .. 400NCOIN wasted ?

I literally opened the runes / potion and started exping about a minute before the 10 minute warning.. will I lose them now ?
and yeah, before u ban me again. It was really SMART decision to warn ppl only 10 min before shut down :D
Incoming dragon buff for the afternoon, or cat buff..

I wonder if they will be able to maintain their apology for a glitch, or if that will be glitched out as well.

How about NCSOFT just gives us the 50 percent xp boost for the remainder of the year for your inability to do anything correctly?
Same empty answer like XP nerf rate! and not fakem care about customers! move to Erupean Server there care about customers.

yhp they are the one who care about custumers ncwest only care about $$ since juji took the main dev....
It is the second time while in AF / NMK That server down and can not get in because we used additional passes .what are you doing? give back our Instances pass or vit? or maybe can implement that we can enter again each time server dow."Incredible"
Same empty answer like XP nerf rate! and not fakem care about customers! move to Erupean Server there care about customers.

lol really? I got permaIP banned and email blocked for borrowing 1m adena from a clanmate.
I understand issues can happen, I'm a software developer myself and spent a few years in the AAA games industry (both QA and Development). I understand there's no dedicated staff for L2 anymore and what few are available are split between games.

But the amount of major and minor bugs/missed changes that are coming through every maintenance is insane, it's really detracting from the game and making people quit.

Do you not have a test environment to check these things before they go live, and log in after the live update to check it was a success before making it live?

Its noob's ;) I propose learn from book SQL for dumies ;)

http://www.amazon.com/SQL-Dummies-Allen-G-Taylor/dp/1118607961/ref=sr_1_1?s=books&ie=UTF8&qid=1455734813&sr=1-1&keywords=sql+for+dummies
All your devels are probationeers or what?
GMs!!! why you do that emergency maintenance without give us at least 30 min advertice ??? i was in middle of kartia boss and dc.... i spent 3 bars of vitality on the trash mobs.... and now i didn't finished it ... i will have to do it again and now no vitality for kartia boss and can't use maphr scroll this is a joke .... waiting 7 days for today have full vita to be able to use maphr scroll at kartia and now i must wait 7 days more ???

How about u find urself a dimensional chest and replenish ur vitality like all other ppl do, sometimes few times a day huh?
Update

All L2 servers will be brought back down in about 10 minutes to award everyone their missing jewels and boxes. Estimated downtime is approximately one hour.

Dowtime just to insert items? :eek:
Ok, i understand that mistakes happen, but why the hell u dont just give announcement 1 hour, or mayby more, before it?
Also, now we have top activity hours for european players, so u know... :D
Is this mean server maintance? :)
so where are the server?
Digital pixels... no substance...you pay money.. it's a risk...the game is a game, not real life. You are not required to "buy" anything. Having said that, and understanding that there is no legal interest in the use of the license granted to play this game, players are at the whim of NcSoft's self interest. You may not like it when completely avoidable and stupid things antagonize the player population, I sure don't like it; it may be unfair, I think it is unfair, but what areyou to do lol. The business model requires antipathy, as not every QQ will, or can be, corrected. You do however have choices, play or not, QQ or not ( we've seen where that gets you), spend money or not. Bottom line is you are responsible for your own actions and decisions; as they are for theirs. This is only my opinion, that is all.
..
rant rant explicit explicit L2 more explicit. Why continue to play when you can only win if you pay. $$>Community/love of game/loyalty. Lineage 2 and many other NCSoft games have absolutely Zero advertisement to bring players to the game except word of mouth which of course is the most powerful free advertisement there is. No one cares about the players in this game anymore $$$ explicit L2.
u could at least have done 1 hour announcement... i wasted a xp rune :(
See the bold row. Jewels will be replaced.
Btw I miss some boxes too but dunno the exact number. So don't kidding me to open a ticket with the number of missing boxes.
Ask buster what they wanted to do. btw the first thing I did was to look in my warehouse.

Always same story,they try to fix something and they mess something else !
where is that video of the lineage ii shocking interview it says it all
The servers are back up.

For those missing jewels and boxes, please double check that you've received the missing items.
For us that lost instances?
Let me guess.... middle finger?
This is not a valid combination !!!!!! are you joke? still have this bug after emergency shut down? wtf :mad::mad::mad::mad::mad:
You guys did it again. Gems back but still not compoundable.

GG

**** you NCSOFT

I guess it's ok for me to ask a refund.
WTF ???? my vital stone it still not compoundable.... Are you crazy?

I want back my real money spend for NCCOIN if you sold take product !!!
I still cant compound my tanzanite jewels... and why if we put the same jewels on the brooch we get double skills? ...
Yes the items are back in my inventory, as NC fate would have it they still cannot be combined! I would rather have the inventory space than the useless items. So in the mean time can someone at NC please pull their heads out of their a#^es and get things wired straight!
The servers are back up.

For those missing jewels and boxes, please double check that you've received the missing items.

The bugged jewels lv.1 cannot be combined with not bugged lv.1.
But at least they can be combined in within their groups. :-))))
Go-go-go! You almost did it!!!
The servers are back up.

For those missing jewels and boxes, please double check that you've received the missing items.

Many still have jewels that will not compound.

So whatever your "fix" was, it was either ineffective or incomplete.

I'm guessing you still have multiple item codes for several jewels.

You need to make sure all boxes of one type have the same item code, and additionally make sure all level 1/2/3/4 of have the same codes as well.
And it's still not fixed... Can't compound them...
Thanks for the reports everyone. We're investigating right now.

Can those reporting that the jewels cannot be compounded let me know your character and server please?
+++ Can't compound two lv. 3 Vital Stones. I was able to compound lv. 1 and 2s.
Can those reporting that the jewels cannot be compounded let me know your character and server please?

Sure, Rhodha, Chronos Server, can't compound "old" and new Gems!

Edit: I have a CRAZY idea, why don't you just REPLACE the old bugged Gems with new ones of the same type!
Don't even know what to say now :D
Nobody on Chronos can compound them...
I think people who bought these boxes should be compensated at least 50% of the Ncoin they spent on this event...
Thanks for the reports everyone. We're investigating right now.

Can those reporting that the jewels cannot be compounded let me know your character and server please?

disclosure on chronos

All the lv1s you replaced today compound together, but now my lv3 will not compound with the other lv3 I previously had.
disclosure on chronos

All the lv1s you replaced today compound together, but now my lv3 will not compound with the other lv3 I previously had.

Thanks for the details.

As soon as I have more information, I'll let everyone know.
BusterCasey/Neutronium,

Are you short on good SQL engineers?
How hard is it to write a proper T-SQL query to fix the issue?

Really now :)
Still got 2 different Vital Jewel chests now in my inventory..

the fix from maintenance deleted the ones from shiny shadai box
the emergency maintenance returned them
and now we're back to how broken it was before any of the above maintenance were done..
i can't compound my ewr with my rune stone to get my Longing talisman lvl 3 :p

you better not screw with my last freya scroll :mad:
Gump - Shilen Server

Cannot compound tanzanite
AvinItLarge Bartz still not able to compound 2 LvL 2 vital gems
you can not combine jewels from shiny box with those from normal box. They also do not stack....
PonyPalz - Chronos

and please check the bug that if u put two jewels the same lvl u will get the skills twice, so it means i can use two topaz/tanzanite and etc please fix it
I just wander how difficult it could be to take all items in the database with 2 certain IDs (bugged and not bugged), and replace them with 1 ID - for not bugged item.
You need only 2 restarts for it! 1-st to do what I described and second to do it again since you for sure will confuse the IDs.
KocicaPl, Shilen, old lvl 2 vital stone its not coumpoundable
servers back up (again)

tanzanite still wont combine
thanks for the reports everyone. We're investigating right now.

Can those reporting that the jewels cannot be compounded let me know your character and server please?

camon u guys just care about p2w?????
Players non p2w want answers too
I think its time to start logging into game, Game Masters...

Fires are not going to be put out anytime soon from the forums
geting gameguard error now , priceless :D
Thanks for the reports everyone. We're investigating right now.

Can those reporting that the jewels cannot be compounded let me know your character and server please?

As far as i know the friday update did nothing. I got some fresh ultimate pack on monday and i still got 2 different boxes for the same jewel (basically jewel packs from the 100 pack are different then the ones from the shiny pack)

Today, after both restarts it's still the same. Didn't open any yet as i don't want them to go to waste.
Thanks for the updates everyone.
camon u guys just care about p2w?????
Players non p2w want answers too

About Kartia/Bailor? They answered - now it is the way it will be.
About the used runes? Well, sorry to say that, but I don't think you can count on something more than Cat buff.
Best you can do is to write a ticket. This is motivated complain and it is more on the personal basis, not in the scope of whole server, so it will be more efficient that way.
if your dev team need some help, just ask. I know "Hello World" in C, C# and Java :D
jewels cannot be compounded still
jewels cannot be compounded still

We're investigating, thanks for your patience!
About Kartia/Bailor? They answered - now it is the way it will be.
About the used runes? Well, sorry to say that, but I don't think you can count on something more than Cat buff.
Best you can do is to write a ticket. This is motivated complain and it is more on the personal basis, not in the scope of whole server, so it will be more efficient that way.

kartia/baylor thats past
problem its that maintence made me lost some runes 1h inside isntance etc and lost everyhting intace zon its on count rune xp is gone... many outhers players whit same problem
We're investigating, thanks for your patience!

Another ticket for your reference (already open since midweek emergency maintenance) #4157390
Let me help a bit more. The Garnets are sharing the same inventory slot now and are working properly for me in Compound. However it seems Vitals & Tanzanite's have been replaced back with the old Jewelry Boxes. I got back again two different stacks of the same Vitals/Tanzanite. They need to be replaced again with one proper working Jewelry Box & Jewel Lv.1/2/3 all together. Also both stacks can be succesfully compounded, only if you click open the Vital/Tanzanite from the same stack of Jewels. If you try to combine Vital/Tanzanite from both of the stacks seperately you will get a error trying to compound the Lv.1/2/3 Jewels.

Cheers,
Bennie
So , Tersi npc will spawn in same spots ? :cool:
Let me help a bit more. The Garnets are sharing the same inventory slot now and are working properly for me in Compound. However it seems Vitals & Tanzanite's have been replaced back with the old Jewelry Boxes. I got back again two different stacks of the same Vitals/Tanzanite. They need to be replaced again with one proper working Jewelry Box & Jewel Lv.1/2/3 all together. Also both stacks can be succesfully compounded, only if you click open the Vital/Tanzanite from the same stack of Jewels. If you try to combine Vital/Tanzanite from both of the stacks seperately you will get a error trying to compound the Lv.1/2/3 Jewels.

Cheers,
Bennie

Thanks for the details.
So what about the RL cash that people wasted for XP runes ? it's discraceful that NCSoft can do this, and not even acknowledge that it's an issue in here ...

Way to go with the financial plan...
Thanks for the updates everyone.

Issue: Jewels from the Shiny Boxes will not cross compound with Jewels from regular boxes.

Expected result: All jewels with the same name will stack when unopened and will compound together after opening.

Actual Result: Jewels from the shiny boxes do not compound or stack with jewels from regular boxes.


Steps to reproduce:
1. Open shiny and normal boxes until you obtain two stacks of the same type of jewel box.
2. Observe that you will have two types of the same jewel box in your inventory that do not stack together.
3. Open one of each of the two duplicate jewel boxes so that you have two opened jewels of the same type.
4. Attempt to compound the two jewels.
5. Observe the message "This is not a valid combination" in your system message window and the compound will not work.






Issue: The Tanzanite Barrier skill from the shiny boxes has a 3 minute re-use time

Expected result: The Tanzanite Barrier Skill has a 30 second re-use skill, as in the normal boxes and on other servers.

Actual Result: The Tanzanite Barrier skill from the shiny boxes has a 3 minute re-use time, the Tanzanite from regular boxes has the correct 30 second re-use.


Steps to reproduce:
1. Open shiny and normal boxes until you obtain two stacks of Tanzanite.
2. Open one of each of the two stacks of Tanzanite box.
3. Equip both Tanzanites (make sure one is from shiny box, on from regular box).
4. Open the Active skill window and observe there are two "Tanzanite Barrier" skills in the skills list.
5. Activate both "Tanzanite Barrier" Skills and observe one has a 30 seconds re-use, the other has a 3 minute re-use.
6. Delete all items and open shiny boxes only until a Tanzanite box is acquired.
7. Open the Tanzanite box and equip the jewel.
8. Observe in the skills window that this Tanzanite is the one with the 3 minute re-use.
Issue: Jewels from the Shiny Boxes will not cross compound with Jewels from regular boxes.

Expected result: All jewels with the same name will stack when unopened and will compound together after opening.

Actual Result: Jewels from the shiny boxes do not compound or stack with jewels from regular boxes.


Steps to reproduce:
1. Open shiny and normal boxes until you obtain two stacks of the same type of jewel box.
2. Observe that you will have two types of the same jewel box in your inventory that do not stack together.
3. Open one of each of the two duplicate jewel boxes so that you have two opened jewels of the same type.
4. Attempt to compound the two jewels.
5. Observe the message "This is not a valid combination" in your system message window and the compound will not work.






Issue: The Tanzanite Barrier skill from the shiny boxes has a 3 minute re-use time

Expected result: The Tanzanite Barrier Skill has a 30 second re-use skill, as in the normal boxes and on other servers.

Actual Result: The Tanzanite Barrier skill from the shiny boxes has a 3 minute re-use time, the Tanzanite from regular boxes has the correct 30 second re-use.


Steps to reproduce:
1. Open shiny and normal boxes until you obtain two stacks of Tanzanite.
2. Open one of each of the two stacks of Tanzanite box.
3. Equip both Tanzanites (make sure one is from shiny box, on from regular box).
4. Open the Active skill window and observe there are two "Tanzanite Barrier" skills in the skills list.
5. Activate both "Tanzanite Barrier" Skills and observe one has a 30 seconds re-use, the other has a 3 minute re-use.
6. Delete all items and open shiny boxes only until a Tanzanite box is acquired.
7. Open the Tanzanite box and equip the jewel.
8. Observe in the skills window that this Tanzanite is the one with the 3 minute re-use.

That's very helpful, much appreciated.
my old lvl 3 emerald disapeared during the maintenance and never apeared again

char: shione

server: shilen
So what about the RL cash that people wasted for XP runes ? it's discraceful that NCSoft can do this, and not even acknowledge that it's an issue in here ...

Way to go with the financial plan...

+1
Thanks for the details.

This one isn't fully true, I have 2 different Garnet types that are still seperated from each other. So it might have fixed 1 type but didn't fix all.
Based on buy shops over the last days in Giran it actually looked like there are 3 different type of chests, as I couldn't sell any of the Garnets while the buy store had Garnet chests.
This one isn't fully true, I have 2 different Garnet types that are still seperated from each other. So it might have fixed 1 type but didn't fix all.
Based on buy shops over the last days in Giran it actually looked like there are 3 different type of chests, as I couldn't sell any of the Garnets while the buy store had Garnet chests.

I'll pass it along, thanks!
Latest update -

We've identified the issue with the new boxes. In short, the item ID's of the new boxes awarded jewels that were compoundable with each other, but were incompatible with the other boxes (as many of you have already pointed out).

Right now, we're getting in contact with the devs in Korea to work on a fix for this issue. Although I don't have an ETA for when it will be ready, everyone here is making it a top priority. As we go, Juji and I will both be here on the forums answering questions and providing updates.

For those that lost XP runes and other items due to the unexpected second down time this morning, we know that losing those things isn't fun (or sometimes cheap) and we're looking in to this as well.

Thanks again for your patience everyone while we work through this issue. I know that multiple downtimes and fixes that don't work make for a frustrating experience, and that goes for us here as well.

Please feel free to leave any feedback or questions below, or PM me if you prefer, and Juji and myself will be here to address feedback and answer questions to the best of our ability.
Maybe make good SQL query for solve this problem with item ID :rolleyes: Its easy :rolleyes:
What is the apology going to be for the server for this failed event?

Another week of spotty dragon buff?
I have a few questions...Its not judgement or accusation i am just curious!
During maintenance does any gm test anything or its like: download patch, double click to setup then run login server and game server.exe?
I mean do you even have gaming chars in this game? apart from the buff giving ones that i used to see years ago.
If yes how come and you don't face the same problems everyone else does?
If I have to guess then you just open gmshop and get top level items right?
Else I think you wouldn't turn on the servers until they are fixed...
Don't get me wrong I am in IT&T in hotels and I have had problems with patches but before I notify my clients to use my services I test them in every function 100 times and if there is a problem I always keep backups and rollback...I can't imagine letting people book vacations to lux hotels and minutes later their book to be missing while I have their money...
Latest update -

We've identified the issue with the new boxes. In short, the item ID's of the new boxes awarded jewels that were compoundable with each other, but were incompatible with the other boxes (as many of you have already pointed out).

Right now, we're getting in contact with the devs in Korea to work on a fix for this issue. Although I don't have an ETA for when it will be ready, everyone here is making it a top priority. As we go, Juji and I will both be here on the forums answering questions and providing updates.

For those that lost XP runes and other items due to the unexpected second down time this morning, we know that losing those things isn't fun (or sometimes cheap) and we're looking in to this as well.

Thanks again for your patience everyone while we work through this issue. I know that multiple downtimes and fixes that don't work make for a frustrating experience, and that goes for us here as well.

Please feel free to leave any feedback or questions below, or PM me if you prefer, and Juji and myself will be here to address feedback and answer questions to the best of our ability.

When you have time after this mess I mean after 2 days ,next week or whenever can you investigate my ticket for failing crafting abundance lvl1 talisman with 100% chance cause your support team have no idea what game they are supposed to support thanks.
I guess someone removed old items, or replaced IDs with wrong ones :D And now, instead of changing those IDs to new ones, the just used backup from maintenance :D
I have a few questions...Its not judgement or accusation i am just curious!
During maintenance does any gm test anything or its like: download patch, double click to setup then run login server and game server.exe?
I mean do you even have gaming chars in this game? apart from the buff giving ones that i used to see years ago.
If yes how come and you don't face the same problems everyone else does?
If I have to guess then you just open gmshop and get top level items right?
Else I think you wouldn't turn on the servers until they are fixed...
Don't get me wrong I am in IT&T in hotels and I have had problems with patches but before I notify my clients to use my services I test them in every function 100 times and if there is a problem I always keep backups and rollback...I can't imagine letting people book vacations to lux hotels and minutes later their book to be missing while I have their money...

Those are very good questions.

We do run QA tests during and after maintenances and fixes to verify things. However, in this particular case, it wasn't immediately recognized that the new jewels inserted would not compound with jewels that players already had. This was due to a number of factors, but primarily it's an issue with the new jewels and and how they interact with the existing ones.
tell us if you gonna keep tanzanite with reuse 30s or 3min.
ty
Latest update -



For those that lost XP runes and other items due to the unexpected second down time this morning, we know that losing those things isn't fun (or sometimes cheap) and we're looking in to this as well.

Thanks again for your patience everyone while we work through this issue. I know that multiple downtimes and fixes that don't work make for a frustrating experience, and that goes for us here as well.



And for people who have 30 day exp rune? and we can not logged? too?

TY
tell us if you gonna keep tanzanite with reuse 30s or 3min.
ty

That is on the list to be looked at as well.
tell us if you gonna keep tanzanite with reuse 30s or 3min.
ty

Exactly...
First one I opened was the 30 sec. So I started to collect them, before I found out there are some bugs with combining.
Now it turned out that some have 3 min cd, some 30 sec.
Since 3 min cd are useless for me - I need to know what time is correct.
Those are very good questions.

We do run QA tests during and after maintenances and fixes to verify things. However, in this particular case, it wasn't immediately recognized that the new jewels inserted would not compound with jewels that players already had. This was due to a number of factors, but primarily it's an issue with the new jewels and and how they interact with the existing ones.

Thanks for the reply :)
I don't claim to know how to test this game but me I would give to me all the new items and test them in every possible way! Specially something that needs quantities!
I didn't lose any item from this actions just my Kamaloca instance and the drago buff I had.
Another question, sorry I didn't check if Juji have tested it but lets say I get 100 jewel boxes and I open them what are the chances to get each of the jewels?
I ask because I got a few and like 70% of jewels I got was aquamarine...
Latest update -

We've identified the issue with the new boxes. In short, the item ID's of the new boxes awarded jewels that were compoundable with each other, but were incompatible with the other boxes (as many of you have already pointed out).

Right now, we're getting in contact with the devs in Korea to work on a fix for this issue. Although I don't have an ETA for when it will be ready, everyone here is making it a top priority. As we go, Juji and I will both be here on the forums answering questions and providing updates.

For those that lost XP runes and other items due to the unexpected second down time this morning, we know that losing those things isn't fun (or sometimes cheap) and we're looking in to this as well.

Thanks again for your patience everyone while we work through this issue. I know that multiple downtimes and fixes that don't work make for a frustrating experience, and that goes for us here as well.

Please feel free to leave any feedback or questions below, or PM me if you prefer, and Juji and myself will be here to address feedback and answer questions to the best of our ability.

How many time NCSoft need for solve this problem? I buy this item one week back, and all time its unusable...
Buster will you read my pm and answer me later(in some days at least). Ty:confused:
I have another question: Why can't you extend the possible kartia instances? As I know you did it already.
How many time NCSoft need for solve this problem? I buy this item one week back, and all time its unusable...

We know it's frustrating to spend your money on items that do not work as they should, and we are working as fast as we can on a fix.

Buster will you read my pm and answer me later(in some days at least). Ty:confused:

Hey Midea, I got your PM. Once we have the jewel/brooch situation well in hand I'll be sure to take a look at your ticket for you.
We know it's frustrating to spend your money on items that do not work as they should, and we are working as fast as we can on a fix.



Hey Midea, I got your PM. Once we have the jewel/brooch situation well in hand I'll be sure to take a look at your ticket for you.

Thanks :)
i mailed jew fron i toon to another and the mail wqa empty son now i loose all yewels ty
We know it's frustrating to spend your money on items that do not work as they should, and we are working as fast as we can on a fix.

Pls, tell me how many time you need for solve this problem.
Pls, tell me how many time you need for solve this problem.

I don't have an ETA at this time, unfortunately. But as soon as I do, I'll be here to let everyone know.
That is on the list to be looked at as well.

No offense but they need to stay at 30s. If it was such a long reuse, i wouldn't have wasted my money/adena buying them. You can't change description of an item after someone bought it.
No offense but they need to stay at 30s. If it was such a long reuse, i wouldn't have wasted my money/adena buying them. You can't change description of an item after someone bought it.

That's definitely fair, and I don't disagree.
I have two level 3 tanzanite's that will not combine.
If you bought something that was suppose to be there when you bought it

and it came in parts that were separated by weeks

would you want a Refund?

would a apology be suitable?

the Items Paid for are Tricky to Level up.. its a numbers game/gamble
the amount of Jewels you use can effect the outcome
kind of like black Jack... i gambled $550 and now the house wants to say we can take your bet for 500
and we can give you $50 next week .. so you can try it again .. but don't you realize a $550 dollar bet has a different
outcome than 500 here and 50 the following week?


As i see it.. A "fix" to the issue comes 7 days to late.

only way to make this right .. is refund and start the promo from scratch
with the new "fixes"

If you bought something that was suppose to be there when you bought it



the Items Paid for are Tricky to Level up.. its a numbers game/gamble
the amount of Jewels you use can effect the outcome



only way to make this right .. is refund and start the promo from scratch
with the new "fixes"
this has left your event in complete shambles .
how on earth do you think you can make this Right?
and apparently some level 1's that won't combine.
I have two level 3 tanzanite's that will not combine.

That's correct and is part of the fix we are working on.
i don't have an eta at this time, unfortunately. But as soon as i do, i'll be here to let everyone know.

pls ded line for solve this problem.
pls ded line for solve this problem.

As soon as we have one, I'll post about it.
I have two level 2 garnats that won't combine either. Everything else seems to be working.
how on earth can you make this Right?

That's definitely something we're actively working on as well.
I am outraged at the lack of respect of you with us players, made the maintenance and yet I have 9 Vital jewelry and 8 of them are still bug in hours using the compound "This is not valid combination." You are destroying the spirits of many people who play here is the ridiculous level of incompetence, full of bots server bugs and nothing is done to solve the problems, are posting excuses made already ... "we are investigating" ... " let's do this "..." let's do it "... and NOTHING! NOTHING IS DONE! to resolve. Just this lack of respect of you with us players, and in the end, still want to be right. Pathetic! :mad:
That's definitely something we're actively working on as well.

I will try my best to remain respectful
and to trust the people who have taken allot of my money
but have given me hours of entertainment and a escape
from reality for several years. But this is a tough pill to swallow


please understand that the items missing have changed the "poker game"
i thought we we were playing.
Tanzanite need to stay at 30s. If it was such a long reuse, i wouldn't have wasted my money/adena buying them. You can't change description of an item after someone bought it.


this..
I will try my best to remain respectful
and to trust the people who have taken allot of my money
but have given me hours of entertainment and a escape
from reality for several years. But this is a tough pill to swallow


please understand that the items missing have changed the "poker game"
i thought we we were playing.

We fully understand and our doing absolutely everything we can to make it right.
I have another question: Why can't you extend the possible kartia instances? As I know you did it already.

Hi @BusterCasey , have the same question.

Why is not possible that?

Unlimited Kartia Passes or at least 5 per day? We could have more EXP and NCSoft can get more ncoins.
this..

I disagree with this completely.

While sieges, etc 50k "free" hp for 15 seconds every 30 seconds isn't as big of a deal.

It's a massive game changing item along the lines of the topaz in oly.

There's already characters in oly with such stacked defense that the vast majority (meaning almost everyone but stacked archers/daggers) do nearly no damage.

Giving them 50k of HP effectively 50% of the match means that they will take very little damage, and some classes almost no damage whatsoever through the entire match.

3 minute reuse is fine. Use it once near the start, and once more towards the end if needed and the match goes that long.
That's 100k HP that's available for 30 seconds total in the match to get around high damage skills/classes.

That's game changing enough, they don't need to break Oly even more than it is with the the new addition of the PvP attack gem, another 10 sec celest, and a near permanent purge skill.
I disagree with this completely.

While sieges, etc 50k "free" hp for 15 seconds every 30 seconds isn't as big of a deal.

It's a massive game changing item along the lines of the topaz in oly.

There's already characters in oly with such stacked defense that the vast majority (meaning almost everyone but stacked archers/daggers) do nearly no damage.

Giving them 50k of HP effectively 50% of the match means that they will take very little damage, and some classes almost no damage whatsoever through the entire match.

3 minute reuse is fine. Use it once near the start, and once more towards the end if needed and the match goes that long.
That's 100k HP that's available for 30 seconds total in the match to get around high damage skills/classes.

That's game changing enough, they don't need to break Oly even more than it is with the the new addition of the PvP attack gem, another 10 sec celest, and a near permanent purge skill.


Im as a healer used to enjoy fights vs iss, i just had to wait the exact momment to use my debuffs on it and rely on reset to keep them on, now they just use stone and debuff protection scripted one follow by the other, so i cant debuff to increase the damage dealed and when i can debuff i cant just target them, with the new patch they added that crappy barrier, so now i now only cant debuff also half of the time they are able to be targeted i cant damage them, and it happens always thats a crazy rehuse on that thing, so i can use my celestials chained once every 2 minutes but they autobarrier them every 20 seconds.

And now the best part of it is that they gave that ability to every other class on the game, nice work you did there on balance.

Being seriously im thinking about to stop playing and instead of buying more ncoins and QQ for the balance, i should buy ncsoft shares, at least i'll get money every time you intruduce a new patch or event, and no worry about this bad managed game, I just need to find where to buy them.
Those are very good questions.

We do run QA tests during and after maintenances and fixes to verify things. However, in this particular case, it wasn't immediately recognized that the new jewels inserted would not compound with jewels that players already had. This was due to a number of factors, but primarily it's an issue with the new jewels and and how they interact with the existing ones.

Hi,
I think the most problems in communication between forum staff (Juji, You) and users is because the people don't know what you can actually do with game by yourself and whats need to be done by Korea.

Can you clearly state what range of fixes is avaible for US team, and what's need to be done in Korea? Can you modify the DB? Have access to all tables or only part of it?

I guess Web stuff is all yours, server rates also but needs accept form KR, game patches ofc KR only, and for DB modifications you just run scripts send by KR?
Hi,
I think the most problems in communication between forum staff (Juji, You) and users is because the people don't know what you can actually do with game by yourself and whats need to be done by Korea.

Can you clearly state what range of fixes is avaible for US team, and what's need to be done in Korea? Can you modify the DB? Have access to all tables or only part of it?

Although I can't get in to specifics, there are a wide range of fixes available to us here. But ultimately, when it comes to creating or fixing broken items from an update those types of things have to come from Korea. Which is why we're talking with the dev there now in order to take care of this issue with the jewels.
Although I can't get in to specifics, there are a wide range of fixes available to us here. But ultimately, when it comes to creating or fixing broken items from an update those types of things have to come from Korea. Which is why we're talking with the dev there now in order to take care of this issue with the jewels.

thx for anserw
and :D for the edit
Thanks for the reports everyone. Those are very good posts. I’m investigating right now. Amen!

Honestly – if there is a free job in your company – let me now J. Must be awesome to produce fail after fail and get paid for it!

No, I’m not angry at all – to the contrary! I’m more and more struggling with this game. Usual stuff – bots, scripts, ptw and so on – on the other side they are still some good people ig to spend time with. But at some point it’s enough. Thanks, with all your c ocks-ups you make it easier to decide!
I disagree with this completely.

While sieges, etc 50k "free" hp for 15 seconds every 30 seconds isn't as big of a deal.



??? How many lv5 Tanzanites do you think are out there? There are probably a fair amount of lv3-4's but a lv5.....

I would be surprised if there were even 5 across all servers...
??? How many lv5 Tanzanites do you think are out there? There are probably a fair amount of lv3-4's but a lv5.....

I would be surprised if there were even 5 across all servers...

30k free hp isn't much better to deal with.
Especially on classes like ISS/Healers/Tanks.

And you know there will be several level 5's before the event ends. It's just a matter of time and money.
Tanzanite Active Skill - Barrier Cooldown is 3 minutes in Korea, Japan and Europe.

30 seconds Cooldown is not intended at all ... Stop Dreaming.

Cheers,
Bennie
30k free hp isn't much better to deal with.
Especially on classes like ISS/Healers/Tanks.

And you know there will be several level 5's before the event ends. It's just a matter of time and money.

You are talking about Oly specifically, as if it wasn't broken already....and no, there will not be a lot of lv5's. Have you been keeping track of the success rates; 60-70 to make ONE lv4, 15-20 lv4'd to have a decent chance at a lv5..... Yes, there will be a FEW very lucky people but like I said already, not many will be out there.

and......

Tanzanite Active Skill - Barrier Cooldown is 3 minutes in Korea, Japan and Europe.

30 seconds Cooldown is not intended at all ... Stop Dreaming.

Cheers,
Bennie

THIS!
Tanzanite Active Skill - Barrier Cooldown is 3 minutes in Korea, Japan and Europe.

30 seconds Cooldown is not intended at all ... Stop Dreaming.

Cheers,
Bennie


Intended or not, I have no idea, but I've had a level 3 since the start of this broken event and the cooldown has been 30 seconds. That is the time even mentioned in the description, so I bought more to try to make a level 4. If they change it to 3 minutes, then I need a refund or something for the ones I've bought. You can't sell something and then change the description of the item, once it's been bought.
.... You can't sell something and then change the description of the item, once it's been bought.

That is just another way of nerfing... and sadly that's not unusual. Specially when a "bug" is involved; take the recently XP nerf as example :rolleyes:
Tanzanite Active Skill - Barrier Cooldown is 3 minutes in Korea, Japan and Europe.

30 seconds Cooldown is not intended at all ... Stop Dreaming.

Cheers,
Bennie

I can see where this is going. Eventually they're gonna say "oops, sorry but we made a mistake."
Buster while you guys are into fixing stop might I suggest since you guys screwed up so bad with the instance exp I think as compensation you guys should boost up the exp rewards for dailies quest such as HF quest,GF quest etc, this would pave way into more people doing this stuffs if you would put at least 2b-3b as exp reward for them (don't think its hard to make that adjustment) and this would give people more things to do in game not just login do instance logout also if you do this more active people will be going out of town = more ganks in pvp = more pvp = live server... You should seriously consider what im saying :)

As for tanzanite I think 30secs reuse is way too OP if you ask me put that into an iss and they will be literally unbeatable in oly :)
Hi @BusterCasey , have the same question.

Why is not possible that?

Unlimited Kartia Passes or at least 5 per day? We could have more EXP and NCSoft can get more ncoins.

It's a missunderstanding I don't mean more instances to enter for one Char but the count of instances which are possible to enter at the same time. So you don't stand outside and click like a monkey to go in.
I'm thinking we should have just waited until Helios, or whatever the next update is called, to roll out the new brooch and gems. :)

And adding my voice to chorus: please pacify me with 300% vitality for two weeks, raise Kartia limit to 5 per day, and give out 4 free passes each day via an NPC, and, oh yeah, complimentary 7-day 200% no level limit runes for each account. Hey, it doesn't hurt to ask.

All jokes aside, you guys have my cell number. Just call me when all of these issues are fixed. This gives me time to catch up on all of my favorite movies and tv shows. Much appreciated!
Intended or not, I have no idea, but I've had a level 3 since the start of this broken event and the cooldown has been 30 seconds. That is the time even mentioned in the description, so I bought more to try to make a level 4. If they change it to 3 minutes, then I need a refund or something for the ones I've bought. You can't sell something and then change the description of the item, once it's been bought.

Descriptions of skills good example when they change that non stop and will do in future.
enjoy or leave..
you say it yourself.



The L2 community has changed more than the game itself over the years. It transformed from l2blah to a total bunch of crybabies.

It is funny how all keep repeating "L2 was so much better in the past" and now the same ppl get a flippin' heartattack for lowered XP in dead-easy daily instances that STILL move your XP bar at lvl100...
I wonder if anyone of those "past was better" guys really remembers the old grind at all. I was stuck at lvl 76 or 77 for almost a year, because those 0.x % I made each day I always lost again in PVP long before 100% rezz was introduced.
If the game really would go back to this roots, all of you whiners would give it up. And I would leave the game, too.

As for overpriced items: Would I pay 200 Euro for a 5-slot Brooch? Hell no, it's stupid. But... you're not forced to buy this BS. Breaking news: not everyone is supposed to have everything. Just like in RL. Jealous bunch y'all.


A message from a true L2 player and not these cry-babies

I salute you good man
Have one vit gem that's still bugged stove -zaken
Buster...
I am ncoin buyer but I wish you would answer then non paying players concerns. I have seen so many you have ignored. Only answering paying players about our gems. If all non paying players leave game..... The 25-35% that pay if it is even that. Will not have anyone on our servers. I hope that you could start to answer people on formed about all problems and concerns. Not just us (buyers of event items) yes I'm glad you fixed most of the gems. But what about all the players that where in an instance and lost it. Me my self lost 30 min on a 200% drop rune (don't know why I bought it only gave me 200-400 more adena not 200% more lol) but please answer all players.
Descriptions of skills good example when they change that non stop and will do in future.
enjoy or leave..

You are right that they change/correct descriptions but this is not only description changing but also skill changing because there are items which have a cooldown of 30 sec.
Even topaz has 30 sec reuse and I think it's much more overpowered than tanzanite stone.
So if they change the cooldown they should Exchange them to new boxes (e.g. Shadai boxes) or other Jewels with a Support Ticket if someone don't want it anymore. I am very excited what will Happen. :D
I go buy some popcorn in the meanwhile
You are talking about Oly specifically, as if it wasn't broken already....and no, there will not be a lot of lv5's. Have you been keeping track of the success rates; 60-70 to make ONE lv4, 15-20 lv4'd to have a decent chance at a lv5..... Yes, there will be a FEW very lucky people but like I said already, not many will be out there.

and......



THIS!

Yes, the rate sucks. But as I said, even a level 4 with 30 sec reuse is crazy OP.
And oly is broken, terribly. That doesn't mean they should just go ahead and add another massively broken item into it again just for kicks (when they have already added 2 other items that impact PvP and Oly already with this event).

And I replied because several in this thread are calling for them to favor the 30 second reuse. I'm simply voicing how bad an idea that will be because keeping it in will make people simply stop competing in oly, if not quit the game outright.
Yes, the rate sucks. But as I said, even a level 4 with 30 sec reuse is crazy OP.
And oly is broken, terribly. That doesn't mean they should just go ahead and add another massively broken item into it again just for kicks (when they have already added 2 other items that impact PvP and Oly already with this event).

And I replied because several in this thread are calling for them to favor the 30 second reuse. I'm simply voicing how bad an idea that will be because keeping it in will make people simply stop competing in oly, if not quit the game outright.

Such a drama queen. Having one jewel isnt' going to make ppl quit the game. I'm sure the same thing was said when topaz first came around. I'm a mage and that 30k barrier would block one archer crit in oly, so being able to block one every 30 seconds, isn't breaking anything. Although I probably wouldn't be alive to use the skill again in 30s anyways.
Descriptions of skills good example when they change that non stop and will do in future.
enjoy or leave..

Point is over your head. This isn't about changing a skill, for example lets say increasing the reuse of double casting. Skills in game do not cost RL money to obtain. The tanzanite's are bought with rl money, so no they shouldn't be changed from what they were. If they are fine, but refunds or exchanges need to happen. It's like verizon saying you can get 150 channels for 100$, then days after you bought the service say "nah, it was a typo and we meant it was 50 channels." If that happened a refund or something would happen. It's the same idea here.
Such a drama queen. Having one jewel isnt' going to make ppl quit the game. I'm sure the same thing was said when topaz first came around. I'm a mage and that 30k barrier would block one archer crit in oly, so being able to block one every 30 seconds, isn't breaking anything.

Hey guys , i ve read this forum and i can only say that somethimes u guys need to **** and respect this people for working on thia game and keep it alive so we can play !!! Also ppl that play for free should have a bit more respect and **** with all qqing , becouse to keep the game alive and deal with so many problems is not easy for them , but as u can see they do the best for us to play !!! About the jwels problem , guys ... U can imagin a team has tested all possible jewls befor they add and we just have to adapt and enjoy the game as it is !!! I think juji also working now on the most important thing of all in my opinion , and that is to stop any script user in lineage , thing that will boost the servers so much , and we will all have much more fun if that will come true !!!! But let s ***en behave and not qq 5 ***en pages for 1 bar of vit lost !!!!
Hey guys , i ve read this forum and i can only say that somethimes u guys need to **** and respect this people for working on thia game and keep it alive so we can play !!! Also ppl that play for free should have a bit more respect and **** with all qqing , becouse to keep the game alive and deal with so many problems is not easy for them , but as u can see they do the best for us to play !!! About the jwels problem , guys ... U can imagin a team has tested all possible jewls befor they add and we just have to adapt and enjoy the game as it is !!! I think juji also working now on the most important thing of all in my opinion , and that is to stop any script user in lineage , thing that will boost the servers so much , and we will all have much more fun if that will come true !!!! But let s ***en behave and not qq 5 ***en pages for 1 bar of vit lost !!!!
My respect for you Robertv for saying this ^^. Keep it up!
Some jewels still not compoudble like vital or tanzanite and i still have 2 different boxes of vital im my wh
I think GMs faced that problem:

Brilliants have different ID => easy to solve by replace one items with another item.

Another problem that hard to fix by GMs is that L2Store boxes, keep giving wrong brilliants. And this cannot be fixed by replacing.
To make L2Store item give correct item, they need make same as to make WesterWind box give another type items. And its impossible to make without changing server game mechanic (code).
For that fix they will need contact with Korea and ask for update. This will take a long time.

My advise for GMs to make people calm down. Make every day or every hour database manipulation to replace wrong items with correct items. Keep making this often replaces until event end or until you get fix from Korea.
Such a drama queen. Having one jewel isnt' going to make ppl quit the game. I'm sure the same thing was said when topaz first came around. I'm a mage and that 30k barrier would block one archer crit in oly, so being able to block one every 30 seconds, isn't breaking anything. Although I probably wouldn't be alive to use the skill again in 30s anyways.


Funny because a lot of people did quit or just stop doing oly because of topaz.
Others have been leaving the game because of this event.

And that's 1 archer crit. Toss up dasp, a celest (which serious oly players will have), or another damage mitigation/avoid skill. If you have that 30k barrier, and the archer does not, you will win unless you are tremendously undergeared, or not seriously set up for oly.

The barrier skill itself I'm good with. 3 minutes is acceptable, and comes down to using it smartly to have it be effective.
30 seconds is just far, far too short for such a powerful skill. We've already got that. Don't break Oly so much worse than it already is with that.
Hi all,

We are still working on a resolution, not just for the jewels but also the added frustration and time spent by everyone with the extra down times we've had.

I should have more concrete news before long and we'll be posting and talking about the steps forward then.
My advise for GMs to make people calm down. Make every day or every hour database manipulation to replace wrong items with correct items. Keep making this often replaces until event end or until you get fix from Korea.

Database manipulation requires a server restart to see the changes made.

There is a another way (Cach*D), but I guess that beyond the knowledge/permission of the actual DBA.
I understand Tanzanite with 30s re-use might be reasonably strong but with 3 min re-use it's completely worthless and people have paid hard $$ for these.

I mean really, Healer with dark gear and full buffs, tanzanite lvl 3, my Evisc knocks off the Tanzanite barrier in 2 hits. It's a complete pile of trash worthless jewels at 3 minutes re-use, or with that level of re-use should work like ISS barrier and block anything below 15k dmg without getting deleted imo.

Either that or delete it and refund everyone, but that won't happen.

Not that it matters anyway when scripts > all.
I understand Tanzanite with 30s re-use might be reasonably strong but with 3 min re-use it's completely worthless and people have paid hard $$ for these.

I mean really, Healer with dark gear and full buffs, tanzanite lvl 3, my Evisc knocks off the Tanzanite barrier in 2 hits. It's a complete pile of trash worthless jewels at 3 minutes re-use, or with that level of re-use should work like ISS barrier and block anything below 15k dmg without getting deleted imo.

Either that or delete it and refund everyone, but that won't happen.

Not that it matters anyway when scripts > all.

regardless we will get what Korea / Japan have so if it's 3min there that's what it is and tbh you among most should have seen this one coming as you're one of the few that reads the Korean patch notes..

now stop avoiding me ingame..
regardless we will get what Korea / Japan have so if it's 3min there that's what it is and tbh you among most should have seen this one coming as you're one of the few that reads the Korean patch notes..

now stop avoiding me ingame..

Sadly the first thing I'd found on it was a russian video with 30s re-use (possibly priv server).


I'm not avoiding you ingame at all, I've just not been logging in that long/if at all. I did enjoy logging in and playing.... but regardless of enjoying the people I play with and little bit of gameplay that's left, the high cost/little reward items, constant mess ups and complete void of endgame goals really just make me feel terrible every time I log in.
I disagree with this completely.


It's a massive game changing item along the lines of the topaz in oly.


Im not arguing that it i'snt game changing. What i am arguing is you can't have me sign papers to buy a Porche & then give me the keys to a Honda after i sign the contract.
I disagree with this completely.

While sieges, etc 50k "free" hp for 15 seconds every 30 seconds isn't as big of a deal.

It's a massive game changing item along the lines of the topaz in oly.

There's already characters in oly with such stacked defense that the vast majority (meaning almost everyone but stacked archers/daggers) do nearly no damage.

Giving them 50k of HP effectively 50% of the match means that they will take very little damage, and some classes almost no damage whatsoever through the entire match.

3 minute reuse is fine. Use it once near the start, and once more towards the end if needed and the match goes that long.
That's 100k HP that's available for 30 seconds total in the match to get around high damage skills/classes.

That's game changing enough, they don't need to break Oly even more than it is with the the new addition of the PvP attack gem, another 10 sec celest, and a near permanent purge skill.


I'm a top oly healer & saying that only archer & daggers w/ top gear can compete in oly just isnt true......
I'm a top oly healer & saying that only archer & daggers w/ top gear can compete in oly just isnt true......

Hence the "almost".

And it's not about "competing". Because obviously since almost no one does class based anymore, someone from every class has to win no matter how badly they get wrecked by other classes.

But as a healer you have giants favor, purge skills, a self celest, and I'll assume at a minimum 2 more celest skills (giants, shirt).

I'll assume that most matches you fight you can mitigate damage at least reasonably well.

Ok, now add a level 4 barrier gem into that. 15 seconds/30kHP every 30 seconds where you can focus 100% on offense.

Unless the other guy has the same thing, he's almost certainly going to lose unless his damage is crazy high vs you... which is, if you are truly a top oly healer, not going to be all that many people. And almost all of them will be from 2-3 clans.

30 seconds simply makes this like topaz. Which is another complete garbage item for oly. If you have it, you're at a massive advantage vs everyone who doesn't, at a decent advantage vs most who have a lower level of it, and it completely trashes many classes ability to mitigate damage effectively.

3 minutes would give you another tool to use intelligently (in your case perhaps giants favor + barrier vs a very high damage class). Not a near spammable get out of most/all damage free card.
Mechanics aside, you can't as a company advertise a product you are selling to customers, have them spend the money & ship a different product to the customer.

Since i focus a lot on olympiad i always play the events that add items that become required for olympiad once implemented in game, such as topaz & brooch gems in general. 30sec duration makes Tanzanite a required olympiad gem, 3 mins does not.

I would never have spent my USD on this event if the description was 3mins instead of 30 seconds on Tanzanite & i'd like a refund so i can focus my USD else where if this is the case.

This is the problem myself & others in this thread have expressed concern about.
Mechanics aside, you can't as a company advertise a product you are selling to customers, have them spend the money & ship a different product to the customer.

I would never have spent my USD on this event if the description was 3mins instead of 30 seconds on Tanzanize & i'd like a refund for my nccoin if they are changing the item description at this point.

This is the problem myself & many others in this thread have expressed concern about.

+1
so there are two options : 1. remain 30 sec and destroy pvp system or 2. make it 3min and all sheeps will start beeeeeeeeee. i die for the 2nd :))
Mechanics aside, you can't as a company advertise a product you are selling to customers, have them spend the money & ship a different product to the customer.

Since i focus a lot on olympiad i always play the events that add items that become required for olympiad once implemented in game, such as topaz & brooch gems in general. 30sec duration makes Tanzanite a required olympiad gem, 3 mins does not.

I would never have spent my USD on this event if the description was 3mins instead of 30 seconds on Tanzanite & i'd like a refund so i can focus my USD else where if this is the case.

This is the problem myself & others in this thread have expressed concern about.


Can u (or anyone) show me the link where NC Soft advertised a Tanzanite lvl 4 with a 30sec skill delay? I haven't seen it nowhere and I want to know aswell.
Can u (or anyone) show me the link where NC Soft advertised a Tanzanite lvl 4 with a 30sec skill delay? I haven't seen it nowhere and I want to know aswell.

All you had to do was open a tanzanite jewel box the first day of the event, and it said "reuse 30s".
so there are two options : 1. remain 30 sec and destroy pvp system or 2. make it 3min and all sheeps will start beeeeeeeeee. i die for the 2nd :))

PVP scripting ruins the "pvp system", not this jewel or topaz for that matter.
All you had to do was open a tanzanite jewel box the first day of the event, and it said "reuse 30s".

that is not advertising......... so if you open a monopoly game and someone put real cash in it thats advertising????? so u buy another and its fake cash what will you do sue the company??? nothing like that should have a 30s reuse time i dont care how many i have from buying them!!!!!!!!!!
All you had to do was open a tanzanite jewel box the first day of the event, and it said "reuse 30s".

So there's nothing wrong then and no false advertisement.
So there's nothing wrong then and no false advertisement.

Right there is nothing wrong. It's said 30s from the start, and no where else did NCWest say it was was a 3 minute reuse, except on some bugged jewels, so clearly the 3 minute reuse was a mistake. In one of the earlier threads Bustercasey said they agreed with what I was saying, so I'm not too worried about it.
Right there is nothing wrong. It's said 30s from the start, and no where else did NCWest say it was was a 3 minute reuse, except on some bugged jewels, so clearly the 3 minute reuse was a mistake. In one of the earlier threads Bustercasey said they agreed with what I was saying, so I'm not too worried about it.

I don't get it. Why you claim a lv4 Tansanite with 3m delay is a bug. Are there some lv4 Tansanite with 30sec reuse? Or another reliable source that state that we should have a lv4 Tansanite with the 30 sec reuse?

Or you assume that a lv4 Tansanite should have 30sec reuse?
Right there is nothing wrong. It's said 30s from the start, and no where else did NCWest say it was was a 3 minute reuse, except on some bugged jewels, so clearly the 3 minute reuse was a mistake. In one of the earlier threads Bustercasey said they agreed with what I was saying, so I'm not too worried about it.

It is a reasonable assumption that since the euro servers and korea had a 3 min reuse on their tanzanite that we will get the same thing. This info was posted by other players on the forums BEFORE the update. With this info it would have been wise to wait until our items were fixed before making the decision to invest in tanzanite.

30 second reuse on Tanzanite is insanely overpowered for olympiad.