NCSoft, do you have a Bug Bounty Program ?

NCSoft, do you have a Bug Bounty Program ?

NCKorea has for their PTS, NCWest has not.

https://mlogin.plaync.com/login/signin?return_url=https%3A%2F%2Fcs.plaync.com%2Fin quiry%3FserviceNo%3D28%26inquiryTypeNo%3D31625%26i nquiryForm%3Dtrue
(requires an account that was verified with a Korean SSN; any will do, no matter when it was created)

Or, if you want to manually select 'Lineage II', 'Report a bug', then just go to
https://cs.plaync.com/

NCWest is not allowed to gather bug reports. If you do report, they will simply redirect you to the suggestions forum, since apparently only the producer is allowed to state a limited amount of issues NC HQ will be willing to look into.

So please, stop with the pointless questions. This thread deserves a lock.

Well you can do report bugs here by using Support Ticket as sometimes stuff does slip thru all the way to our version of the game like the issue with the pvp dye or the race track bug and most recently the mess with the looting rights inside Dragon instances..

Don't really need any incentive for submitting that kind of stuff but hey I guess it would be a nice add like a free 1hr/1day 200% rune or so ?

Well you can do report bugs here by using Support Ticket as sometimes stuff does slip thru all the way

Well, over time I have reported exactly 10 issues to NCWest, then stopped, and will never report anything again, because all they could come up with is a copy-pasted junk mail in response.


Hello,

Thanks for contacting the Lineage II Game Support Team.

Unfortunately, the Game Support Team is not a part of the development process and is unable to comment on or answer questions about such aspects of the game like instances Mechanics. However, we invite you to share your thoughts via the official forums:

Title: Lineage II Forums
Link: http://boards.lineage2.com

This is the best place to discuss your ideas with fellow players who can voice their feedback and suggestions. These can then be forwarded to the development team from there.

Please let us know if we can be of any other assistance.


My personal favorite, the reply below is all they could come up with before **** went down in Chronos:

Hello,

Thanks for contacting the Lineage II Game Support Team.

Unfortunately, the Game Support Team is not a part of the development process and is unable to comment on or answer questions about such aspects of the game like Lottery ticket purchase/redemption Mechanics. However, we invite you to share your thoughts via the official forums:

Title: Lineage II Forums
Link: http://boards.lineage2.com

This is the best place to discuss your ideas with fellow players who can voice their feedback and suggestions. These can then be forwarded to the development team from there.

Please let us know if we can be of any other assistance.

well it does help when you could also just pm ticket number to Juji with extra details as he would verify and go back straight to Korea - hint for Neutron to enable his pm function!!

He talks about "bounty" program.

Aka.... report a bug, explain exactly how to replicate it, and be rewarded.

Its not just to report something and get an automanted message (not even a thank you), but be motivated to report bugs or exploits. Yes such a system would be very nice to have, but we don't :/

Thanks for everyone's comments. Good Korea is on the ball but not surprised about the rest of NCSoft. FYI NCSoft there's some gaping wide open holes in this game.