Server Transfer Applications Now Open

News Archive Started Last reply 69 posts
Hello all,

We're pleased to report that the Server Transfer service is once again available. Transfer applications will be processed during each weekly maintenance period beginning with maintenance this Wednesday, June 6. You can start the process to transfer a character to another Server via the Account Services Marketplace (store.lineage2.com/optional/detail?goodsNo=5001000). We appreciate your patience during the extended period in which this service was disabled for Grand Crusade launch.

Please note that we're preparing a Server merge from Zaken to Chronos in order to address player population imbalance. As such, the Server Transfer service from Zaken remains disabled in order to prevent players from paying for a transfer immediately prior to the merge process. We'll follow up with details about the timing of this merge as soon as they're finalized.

Cheers,

The Lineage II Team
Can you confirm faction level will tranfer with server transfer
why did you have to choose to merge zaken with chronos.... and not a lower populated server instead
Nice! Was about time this merger happened. Can't wait for it.

Questions:

- Do you already have a date in mind for the merger? Or at least some aproximation. Just so we can prepare ourselves in all the way we can in terms of market and what not.

- How the situation of clan halls, castles and fortresses ownership will be?

- If some charachter happens to have the same nickname in both servers, what will happen? Can we chose to change our nicknames if we want to when the merger happens?

I know you possibly won't be able to answer all questions, but I would really appreciate if you could at least address some of it for the players sake.

Thank you in advance and I wish you a good job in this matter in particular. :)
why did you have to choose to merge zaken with chronos.... and not a lower populated server instead

I wondered that too but that's may be because of the time zones.

That's another good point: which will be the server new time zone? A middle ground between the two or keep the Chronos' current one?
The good people of Zaken are finally set free!
Chronos primetime there are currently +-3k in-terms of server population add the +-1k population of zaken there will be at least +-4k if you merge them both meanwhile naia has 2.5k and freya has probably +-2k which will even get lesser when the server transfer opens so I suggest get back to the drawing board :rolleyes:
Why Zaken and Chronos?????
WHy you dont ask players where they want to play since they play not you???????
Why so much disrespect??????
The good people of Zaken :rolleyes::cool::D
What about making Naia + Freya?
More fun and less expenditures for NC..
Not entirely convinced about the part "address player population imbalance" and selecting Chronos.

Chronos week stats (https://image.prntscr.com/image/0dd8b62da1124712afd786e7ba6443e5.png)
Naia week stats (https://image.prntscr.com/image/8bb40590e57e401cb7392295f3850769.png)
Freya week stats (https://image.prntscr.com/image/e079da906e644290840acd784b00e6c8.png)

From these figures i would conclude that Naia and Freya would benefit more rather then Chronos unless i have overlooked something.
Given you said explicitly player population and not player balance or anything else these figures seem to be what i should base my thoughts on right?

Information source based on:
Chronos (http://chronos.kaifas.lt/)
Naia (http://naia.kaifas.lt/)
Freya (http://freya.kaifas.lt/)
What about making Naia + Freya?
More fun and less expenditures for NC..

Clan politics will be exceedingly interesting if this happens :cool:
So Naia+Freya merge for the fall is all, but confirmed at this point xD
Thank you Jesus these are enabled.


So Naia+Freya merge for the fall is all, but confirmed at this point xD

That would be fun
well merge 3 servers to freya was year ago, i'm 100% sure all what happen there will happen now also (with clan hall, castles, heros, char names, clan names...) so look in old threads, you all will know what will happen when happen here also. Also i'm sure will be GMT time/name poll, so be rdy for bot invasion, sure also for the all what happen in Pre-GoD mergers and Freya merge will be also here...
Chronos primetime there are currently +-3k in-terms of server population add the +-1k population of zaken there will be at least +-4k if you merge them both meanwhile naia has 2.5k and freya has probably +-2k which will even get lesser when the server transfer opens so I suggest get back to the drawing board :rolleyes:

I think time zone is definitely a factor as far as demographic goes.
I think time zone is definitely a factor as far as demographic goes.
I think so too. Chronos is the closest to Zaken timezone right now.

In my opinion it should not be that complex like previous mergers but more like a closure. Zaken will be closed and all remaining Characters/Equipment will be moved into Chronos without affecting the Chronos Castles, Clan Halls, Fortresses and such. So this means all Clans owning a Clan Hall now in Zaken should be refunded their last initial winning bids and case closed for Zaken. Players should be happy that their Characters are given a 2nd Chance in another Server.

I was wondering if NCwest could give Zaken Characters of 99 and higher a 15/30 day Free Transfer Token after the Chonos/Zaken merger will be completed. Some of the Players I know who are from Zaken want to go to Naia due to it's timezone.

The merger will come before or after the Anniversary Event?

...
I think so too. Chronos is the closest to Zaken timezone right now.

In my opinion it should not be that complex like previous mergers but more like a closure. Zaken will be closed and all remaining Characters/Equipment will be moved into Chronos without affecting the Chronos Castles, Clan Halls, Fortresses and such. So this means all Clans owning a Clan Hall now in Zaken should be refunded their last initial winning bids and case closed for Zaken. Players should be happy that their Characters are given a 2nd Chance in another Server.

I was wondering if NCwest could give Zaken Characters of 99 and higher a 15/30 day Free Transfer Token after the Chonos/Zaken merger will be completed. Some of the Players I know who are from Zaken want to go to Naia due to it's timezone.

The merger will come before or after the Anniversary Event?

...

This all sounds fair. If there are name conflicts on chronos, the chronos toons should just be able to keep their names, and zaken names should have to be changed.
This all sounds fair. If there are name conflicts on chronos, the chronos toons should just be able to keep their names, and zaken names should have to be changed.
Great observation. :)

They can make it so easy for themselves.
I think so too. Chronos is the closest to Zaken timezone right now.

In my opinion it should not be that complex like previous mergers but more like a closure. Zaken will be closed and all remaining Characters/Equipment will be moved into Chronos without affecting the Chronos Castles, Clan Halls, Fortresses and such. So this means all Clans owning a Clan Hall now in Zaken should be refunded their last initial winning bids and case closed for Zaken. Players should be happy that their Characters are given a 2nd Chance in another Server.

I was wondering if NCwest could give Zaken Characters of 99 and higher a 15/30 day Free Transfer Token after the Chonos/Zaken merger will be completed. Some of the Players I know who are from Zaken want to go to Naia due to it's timezone.

The merger will come before or after the Anniversary Event?

...

Yeah I did hear some ppl wanting to go to Naia. But they did know the time zone before they started (I would think).
Why Zaken and Chronos?????
WHy you dont ask players where they want to play since they play not you???????
Why so much disrespect??????
I think it is because they are planning to merge Naia and Freya later
Nice!
I was wondering if NCwest could give Zaken Characters of 99 and higher a 15/30 day Free Transfer Token after the Chonos/Zaken merger will be completed. Some of the Players I know who are from Zaken want to go to Naia due to it's timezone.
...

Those tokens wont do any good, you will lose faction in transfer mode. They should ask first ppl where they want to play as the original plan was (Neutron said it will be a merge-transfer).

Second, with a very sensible comunity i think you(Neutron and Conquero) just did a comunication mistake...Timezone is a very big problem since all things in game are bounded ...quest,dragons, high population spikes,etc. You cant just give ppl crumbles about this merge-transfer thing, You have to say all plan or nothing...and im not talking about certain dates of event but details how it will be.

We all choose a fresh start on zaken, we chose this becouse servers where we play were kinda dead or whatever reasons.
We choose to play Zaken even timezone was not so good (Now talking about my self ..im in a gmt+2 area but i said hey: siege, coc and oly start at 05-06:00 am...not so bad, i can wake up earlier to do something.)
Now after a short time of playing we are force moved in the oldest server, Chronos Gmt-2..for me is a big problem and i know many ppl in the same situation.
But again... we choose a fresh server, a new server....not a old server.
And its not our fault coz NcWest dont do advertise or marketing, dont adress in time bot isue...and above all, NcSoft lose some teritories and ban entirely contries....It is just not our fault.

After merge this game will become unplayeble for me and many others, i cant play at 01-02:00...usually i sleep nights, i rest for real life day job...

@Neutron
I know you read my post...
So, politely ask you to give us first oportunity to choose where to transfer!
Just do your magic and make it hapent :).

Ps: highest ppl action time on zaken server is: 18:00-00:00 Gmt+2/gmt+3..this say a lot, zaken in fact is a european server in wrong gmt.
Those tokens wont do any good, you will lose faction in transfer mode.
I remember Neutron said they have tested it and all Factions were transferable? They were testing if it did work with the newly added Hunters Faction aswell from Grand Crusade. I don't know about those results. I hope Neutron can tell us.

About Timezones, I do realise that we need a re-work on that. I noticed most of our Servers have a more European based timezone fixated on them. What about the Americans from LA and Mountain Times?

Don't get me wrong. Chronos for me a Castle Siege will be from 0:00-02:00. This is alot better then 04:00-06:00 right now on Zaken. Whatever side you look at it from, unfortunately there will always be Pro's and Con's with Server mergers/transfers.

Cheers,
Bennie
Thats why i ask Neutron to give us a chance to choose first...
It will be better for everybody that way...
Thats why i ask Neutron to give us a chance to choose first...
It will be better for everybody that way...

does make sense yeah and don't think for a second that there will be any Time zone voting for Chronos as that's their NA Legacy server so will be perma locked on NA time.
Those tokens wont do any good, you will lose faction in transfer mode.

You are not loosing any factions.

I made transfer a few months ago from Freya to Chronos and I kept all my factions stats/levels.

So no worries about this thing.
Nice! Was about time this merger happened. Can't wait for it.

Questions:

- Do you already have a date in mind for the merger? Or at least some aproximation. Just so we can prepare ourselves in all the way we can in terms of market and what not.

- How the situation of clan halls, castles and fortresses ownership will be?

- If some charachter happens to have the same nickname in both servers, what will happen? Can we chose to change our nicknames if we want to when the merger happens?

I know you possibly won't be able to answer all questions, but I would really appreciate if you could at least address some of it for the players sake.

Thank you in advance and I wish you a good job in this matter in particular. :)

Second, with a very sensible comunity i think you(Neutron and Conquero) just did a comunication mistake...Timezone is a very big problem since all things in game are bounded ...quest,dragons, high population spikes,etc. You cant just give ppl crumbles about this merge-transfer thing, You have to say all plan or nothing...and im not talking about certain dates of event but details how it will be.

We'll explain the process in much more detail as soon as possible ahead of when the merge actually takes place. I understand that providing all of this info with the original announcement of the merge would've been ideal. That said, we had to let players know that the Server Transfer service has been restored, which meant that we needed to give some type of update on our plans for addressing Zaken's low population and why only that Server is excluded from the transfer service.

Our QA team is currently conducting internal testing of the merge procedure. This allows us to verify all conditions of the process, including the exact impact it'll have on players from Zaken and Chronos. We'll share this info once our testing has concluded. Stay tuned! :)
I hope I do not lose any items!!
You seemed to have overlooked my question, server transfer will be applied with tommorows maintenance and a lot of my clan mates and I are looking to move. We would like a confirmation about faction level transfering or not. Thanks
Faction levels will maintain also through the transfer process or no? And if not, afterwards through a ticket we can take back?
Why not just give players free transfers from Zaken to another server of their choice for a few weeks prior to the merge?
It would allow people to select the time zone they want instead of being forced into times that won't work for them or a server where the population makes leveling take twice as long due to quest areas being insanely overpopulated.

The latter is exactly why I left Chronos just a couple of weeks ago.
All my old, long standing accounts got caught up in various changes implemented by NC and completely lost. Had to start over from scratch when I returned. Chronos was a nightmare.
Why not just give players free transfers from Zaken to another server of their choice for a few weeks prior to the merge?
It would allow people to select the time zone they want instead of being forced into times that won't work for them or a server where the population makes leveling take twice as long due to quest areas being insanely overpopulated.

The latter is exactly why I left Chronos just a couple of weeks ago.
All my old, long standing accounts got caught up in various changes implemented by NC and completely lost. Had to start over from scratch when I returned. Chronos was a nightmare.

****, that is so what im afraid of. I have so many items i can use to generate adena.
Can you confirm faction level will tranfer with server transfer

and the monster book
Yes ppl it is confirmed...you cannot transfer faction levels....such a waste of time...

GM Raphael (Lineage 2)
Jun 6, 12:38 PDT

Hello,

Faction points and levels are not transferred during server transfer. For more information, please refer to this link: http://store.lineage2.com/optional/detail?goodsNo=5001000

If you have other concerns, please do not hesitate to contact us again.

Regards,

GM Raphael
NCSOFT Support Team
Has anyone given any thought to the quality of gameplay on Chronos? We already run heavy traffic most of the time. It seems to me that adding more is going to destroy the game quality for just about everyone. Are the devs trying to kill the game? Cause that is what i see happening. Horrendous lag, bad blood over castles and clan halls and further strain on spots where everyone has to go to get their factions done. Seems like it would make more sense to merget zaken with another light traffic server. But then, common sense has always been rather problematic in this game. Just sayin......
Yes ppl it is confirmed...you cannot transfer faction levels....such a waste of time...

GM Raphael (Lineage 2)
Jun 6, 12:38 PDT

Hello,

Faction points and levels are not transferred during server transfer. For more information, please refer to this link: http://store.lineage2.com/optional/detail?goodsNo=5001000

If you have other concerns, please do not hesitate to contact us again.

Regards,

GM Raphael
NCSOFT Support Team

Thanks for the info, however, during server transfers in MAY people who had transfered KEPT their faction levels. So how is that fair for people that wanna transfer now?
Yes ppl it is confirmed...you cannot transfer faction levels....such a waste of time...

GM Raphael (Lineage 2)
Jun 6, 12:38 PDT

Hello,

Faction points and levels are not transferred during server transfer. For more information, please refer to this link: http://store.lineage2.com/optional/detail?goodsNo=5001000

If you have other concerns, please do not hesitate to contact us again.

Regards,

GM Raphael
NCSOFT Support Team

This is very incorrect. We confirmed both faction level and monster book can transfer.
This is very incorrect. We confirmed both faction level and monster book can transfer.

Dude, how can the support team not be on the same page as you?
@Neutron: You might wanna update the service page to avoid confusion, it is said that it will not transfer
@Neutron: You might wanna update the service page to avoid confusion, it is said that it will not transfer

Yup it was updated already.
Has anyone given any thought to the quality of gameplay on Chronos? We already run heavy traffic most of the time. It seems to me that adding more is going to destroy the game quality for just about everyone. Are the devs trying to kill the game? Cause that is what i see happening. Horrendous lag, bad blood over castles and clan halls and further strain on spots where everyone has to go to get their factions done. Seems like it would make more sense to merget zaken with another light traffic server. But then, common sense has always been rather problematic in this game. Just sayin......

There aren't that many people on Zaken. Should be ok.
Yup it was updated already.
Woot.
Yup it was updated already.

Woot.

Stop the bromance and release Red Libra tomorrow!
Stop the bromance and release Red Libra tomorrow!
lol
This is very incorrect. We confirmed both faction level and monster book can transfer.

Exactly what I wrote above :)

Thanks for confirmation and clearing it for the other players.

:D
Great work Neutron. ASAP pls as far as the merger. :)
I'm saddened by the very often merged of servers and the fact that new servers do not open

LINEAGE 2 is very popular in Eastern Europe and Brazil, but the players simply do not know about the existence of your server, I myself was discover it about it only in 2012

Not all time zones here are taken to attention

I propose not to merged, but :

Make Naya +2 or +1 GMT
Open a new server +2 or +1 GMT
Make Freya 0 or -1 GMT
Make Kronos -2 or -3 GMT
Make a transfer to Zaken
Open a new server -2 or -3 or -4 GMT

It is possible to unite always after

And give advertising in Brazil to the USA and Europe
"but the players simply do not know about the existence of your server"

We are in 2017 year.

Open a browser, open google, write 'lineage 2', NC West appears in the second link.

How hard this can be?
"but the players simply do not know about the existence of your server"

We are in 2017 year.

Open a browser, open google, write 'lineage 2', NC West appears in the second link.

How hard this can be?

So that's the thing
People do not know about NC WEST !!!!!

Open the browser and enter "Lineage 2" and ater write here the result
:):)
This is very incorrect. We confirmed both faction level and monster book can transfer.Just as a note everyone I know who changed servers today kept their factions but lost their monsterbook mobs.
It's my idea or the Server Transfer page is not working well? It doesn't show the list of servers (I tried in mac/pc Chrome/safari/Edge/mozilla) Could you check that please?
We'll explain the process in much more detail as soon as possible ahead of when the merge actually takes place. I understand that providing all of this info with the original announcement of the merge would've been ideal. That said, we had to let players know that the Server Transfer service has been restored, which meant that we needed to give some type of update on our plans for addressing Zaken's low population and why only that Server is excluded from the transfer service.

Our QA team is currently conducting internal testing of the merge procedure. This allows us to verify all conditions of the process, including the exact impact it'll have on players from Zaken and Chronos. We'll share this info once our testing has concluded. Stay tuned! :)

I cant see any reason to keep zaken transfer close, ppl like me will transfer in day 1 after the merge in chronos...so, you postpone w/o reason transfer.
The point is ...who want to transfer will transfer from zaken aswell from chronos....no point to delay the inevitable unless...

So, Thank you Conquero for confirmed that you will let players choose first where to go and then merge all in Chronos :X.
I cant see any reason to keep zaken transfer close, ppl like me will transfer in day 1 after the merge in chronos...so, you postpone w/o reason transfer.
The point is ...who want to transfer will transfer from zaken aswell from chronos....no point to delay the inevitable unless...

So, Thank you Conquero for confirmed that you will let players choose first where to go and then merge all in Chronos :X.
I don't see any problem for Players who want to leave Zaken now. Actually they could open transfers from Zaken to Naia & Freya and keep it closed with Chronos since we will be merged into that Server in the future. Either they will transfer right after a succesfull merger or they can go early now in the next couple of weeks before the merger will take place. Either way. It will cost you anyway. NCwest decides. You either have to wait or you can go early to Naia & Freya. I doubt anyone on Zaken cares for the outcome of this decision of Players leaving the Server earlier to Naia and Freya or wait for Chronos at a later stage.

Maybe they can reconsider this tactic.
I can't pick a server from the list. It's just empty (while I try to place my order for transfer). Every has this issue, or it's just me?
i think its a website bug? I can't see the list either, just checked out of curiosity
I can't pick a server from the list. It's just empty (while I try to place my order for transfer). Every has this issue, or it's just me?

well at least I'm not the only one with the bug, I want to transfer to Chronos but I can't because of this... hope NC fix this soon

EDIT: Also I have a question about Server Transfer... If I have a character named "A" and in the destination server I made one named "B" when I transfer the name will be "A" or "B"?
well at least I'm not the only one with the bug, I want to transfer to Chronos but I can't because of this... hope NC fix this soon

EDIT: Also I have a question about Server Transfer... If I have a character named "A" and in the destination server I made one named "B" when I transfer the name will be "A" or "B"?

Your character after transfer will be named "B"
well it seems it's working again, at least for me, i can select servers to transfer
Me too, I complete the process so now I'm waiting to the transfer... I'm moving to Chronos
So do you intend on actually transferring anyone or are you just content in taking people's money and not transferring them? Because I have paid for transfer and met all requirements and have yet to actually be transferred the past two maintenance periods.
So do you intend on actually transferring anyone or are you just content in taking people's money and not transferring them? Because I have paid for transfer and met all requirements and have yet to actually be transferred the past two maintenance periods.

Can we get an official word on this?
I have several friends who are affected and have only received canned or no responses from the support team.
I hope this Zaken merger decision was properly vetted and workshopped out by more than just 1 or 2 NC Soft cubicle sitters.

I get many d/cs on Chronos when the server is heavy with players especially when I'm trying to fish, and it appears that the other 2 servers would have been better merge choices, population-wise.

I usually have to avoid the prime time sieges and raids to PvE due to heavy scripts running, which I'm guessing will be worse now with more players using same tactics.
:mad:
Hi
I wonder if someone is having trouble transferring, or the service is closed again? I see some people saying here that they are in trouble.
Is ON, I've already transferred my toon to Chronos without problem
I have to agree why would you merge into chromos. The server is already heavy most of the time and merging another server into it would just make it worse. I think if you want to merge zaken merge it into one of the other 2 servers that are usally normal or light on traffic.


Just my 2 cents
Why are so many players delusional and afraid that Chronos will explode due to traffic after a merger with Zaken? You guys realise last Siege it was not even 20 Parties in total in all of Zaken. You must be lucky to see 2 Parties per Castle Siege in our Server ... Well those Parties won't make a difference for the Traffic, as we all know after any merger a small part of those Players will either quit or transfer out to Freya/Naia after the next maintenance. *LOL*