I personally think it would have been nice to see a post from NCSoft GM's that there is a problem before the players come to the forum to say something. At least an explanation.
I lost my cake, my rune exp, my bootle xp 50%, my instance, fr ****ing dc all time, MAKE U WORK NCSOFT. ****ING GOOD. 1 HR = 12 DISCONECT.
Come on gm's 1 toon with 200% rune another fishing and dc'd 2x k99 2x k95 comepensation!!!
Can you be a little bit less selfish ? YOU KNOW there is some problems on NcSoft network ... AND WHAT ?
You have some runes ? AND WHAT ?
You lost some instances ? AND WHAT ?
There is only you on the world ? Even if you are the president of the USA that couldn't change the fact that FOR NOW there is a problem on NcSoft network ! SO **** !
So until the problem is solved try to log, talk with your friends online, don't do instances, take fun with talking with ppl ... AND WAIT !
When the problem is solved, contact the support, and ask them if it's possible to get some compensation. That's all !
Beeing a selfish ******* like you are will not solve the actual NcSoft network problem !
Can you be a little bit less selfish ? YOU KNOW there is some problems on NcSoft network ... AND WHAT ?
You have some runes ? AND WHAT ?
You lost some instances ? AND WHAT ?
There is only you on the world ? Even if you are the president of the USA that couldn't change the fact that FOR NOW there is a problem on NcSoft network ! SO **** !
So until the problem is solved try to log, talk with your friends online, don't do instances, take fun with talking with ppl ... AND WAIT !
When the problem is solved, contact the support, and ask them if it's possible to get some compensation. That's all !
Beeing a selfish ******* like you are will not solve the actual NcSoft network problem !
Our networking teams are aware of the disruptions and have been actively taking measures to mitigate the issues as best as possible.
Thank You.
1 is rude making "close" topics 2 get that develop team back from vacations Christmas coming :P 3 when the patch notes will be finally uploaded ? 4 why l2 site has not get any inform topic for previous maintenance even ?5 its really that hard for you to make every month a month preview and you said on a previous topic that maybe you will make but also maybe not ? 6 are you try to test our patient in general ?
Can you be a little bit less selfish ? YOU KNOW there is some problems on NcSoft network ... AND WHAT ?
You have some runes ? AND WHAT ?
You lost some instances ? AND WHAT ?
There is only you on the world ? Even if you are the president of the USA that couldn't change the fact that FOR NOW there is a problem on NcSoft network ! SO **** !
So until the problem is solved try to log, talk with your friends online, don't do instances, take fun with talking with ppl ... AND WAIT !
When the problem is solved, contact the support, and ask them if it's possible to get some compensation. That's all !
Beeing a selfish ******* like you are will not solve the actual NcSoft network problem !
Becouse we paying money for runes, real money
1 is rude making "close" topics 2 get that develop team back from vacations Christmas coming :P 3 when the patch notes will be finally uploaded ? 4 why l2 site has not get any inform topic for previous maintenance even ?5 its really that hard for you to make every month a month preview and you said on a previous topic that maybe you will make but also maybe not ? 6 are you try to test our patient in general ?
if this one does her last breath y'all are done *micdrop*
AND WHAT ? You ALL know that you will have some compensation if you contact the support, or even if you don't.
If you pay for something or if you don't pay for something, you all get something in "compensation".
But you still all faking selfish saying "give me compensation", "i got dc 50 times in 1h", "i lot 3 instances while trying to do them" ... Seriously ? Go buy a brain !
It's like going to the seller store to buy milk, it's written on entrance door "We apologies today we don't have milk". Then you say to the seller "Give me my milk today ! Give me compensation for it !". What the **** is wrong with you ?
And do not answer "but we pay for this rune !". And what ? If you call the elevator in a building, pushing the button 50 times in 1s will make it going faster to you ? ... Again, just wait and contact the support. That's all !
AND WHAT ? You ALL know that you will have some compensation if you contact the support, or even if you don't.
If you pay for something or if you don't pay for something, you all get something in "compensation".
But you still all faking selfish saying "give me compensation", "i got dc 50 times in 1h", "i lot 3 instances while trying to do them" ... Seriously ? Go buy a brain !
It's like going to the seller store to buy milk, it's written on entrance door "We apologies today we don't have milk". Then you say to the seller "Give me my milk today ! Give me compensation for it !". What the **** is wrong with you ?
And do not answer "but we pay for this rune !". And what ? If you call the elevator in a building, pushing the button 50 times in 1s will make it going faster to you ? ... Again, just wait and contact the support. That's all !
show me where in site information, that today server is down? please show me, and i will tell nothing, now, no info, all info only this topic, opened by one of players, so i come to play, no message on login screen, that we have problems, using xp rune, using bloody rune, asnd what, i can't play. so whats will be compensation? tersi buff in out of play hours or 3 useless cat buffs which not stacks with anything?
AND WHAT ? You ALL know that you will have some compensation if you contact the support, or even if you don't.
If you pay for something or if you don't pay for something, you all get something in "compensation".
But you still all faking selfish saying "give me compensation", "i got dc 50 times in 1h", "i lot 3 instances while trying to do them" ... Seriously ? Go buy a brain !
It's like going to the seller store to buy milk, it's written on entrance door "We apologies today we don't have milk". Then you say to the seller "Give me my milk today ! Give me compensation for it !". What the **** is wrong with you ?
And do not answer "but we pay for this rune !". And what ? If you call the elevator in a building, pushing the button 50 times in 1s will make it going faster to you ? ... Again, just wait and contact the support. That's all !
This must be Mutch on a different acct, there can't possibly be 2 people this stupid playing L2.
Can you be a little bit less selfish ? YOU KNOW there is some problems on NcSoft network ... AND WHAT ?
You have some runes ? AND WHAT ?
You lost some instances ? AND WHAT ?
There is only you on the world ? Even if you are the president of the USA that couldn't change the fact that FOR NOW there is a problem on NcSoft network ! SO **** !
So until the problem is solved try to log, talk with your friends online, don't do instances, take fun with talking with ppl ... AND WAIT !
When the problem is solved, contact the support, and ask them if it's possible to get some compensation. That's all !
Beeing a selfish ******* like you are will not solve the actual NcSoft network problem !
AND WHAT ? You ALL know that you will have some compensation if you contact the support, or even if you don't.
If you pay for something or if you don't pay for something, you all get something in "compensation".
But you still all faking selfish saying "give me compensation", "i got dc 50 times in 1h", "i lot 3 instances while trying to do them" ... Seriously ? Go buy a brain !
It's like going to the seller store to buy milk, it's written on entrance door "We apologies today we don't have milk". Then you say to the seller "Give me my milk today ! Give me compensation for it !". What the **** is wrong with you ?
And do not answer "but we pay for this rune !". And what ? If you call the elevator in a building, pushing the button 50 times in 1s will make it going faster to you ? ... Again, just wait and contact the support. That's all !
Just an update, connection issues may continue at intermediate periods throughout the night, our networking teams and ISP partners will continue monitoring and making adjustments as needed.
AND WHAT ? You ALL know that you will have some compensation if you contact the support, or even if you don't.
If you pay for something or if you don't pay for something, you all get something in "compensation".
But you still all faking selfish saying "give me compensation", "i got dc 50 times in 1h", "i lot 3 instances while trying to do them" ... Seriously ? Go buy a brain !
It's like going to the seller store to buy milk, it's written on entrance door "We apologies today we don't have milk". Then you say to the seller "Give me my milk today ! Give me compensation for it !". What the **** is wrong with you ?
And do not answer "but we pay for this rune !". And what ? If you call the elevator in a building, pushing the button 50 times in 1s will make it going faster to you ? ... Again, just wait and contact the support. That's all !
I think power wins a prize for being stupidest person in l2, lets give him a fish brain big upgrade
Just an update, connection issues may continue at intermediate periods throughout the night, our networking teams and ISP partners will continue monitoring and making adjustments as needed.
~Thanks
Running combination of 7 day rods and runes on different characters, can we please get at the least another 7day 200% rune, or 100% exp weekend?
I think power wins a prize for being stupidest person in l2, lets give him a fish brain big upgrade
comepensation!!!
Its compensation Mr. IHaveBrain.
Please tell me the reason why we should get a compensation? Because you disconnected? Once or twice? You are obviously new to mmorpgs and the reason why servers could be facing difficulties. Im not going to enlighten you if you have never figured it out yourself since you joined. You should be grateful that you are even allowed to play. You dont own anything on Ncsoft, you are allowed to possess and use an ncsoft account. You dont have any permissions or might to tell them what to do.
Im not even done 1 daily ystd bcs od lags/dc, and died 5 times tryin to do instances... At 2am we tried k99 again, server failed when 5% boss hp left... After relog all was dead.... tyvm ncsoft.... any compensation...?
Just an update, we are still seeing external connection issues periodically. Our Networking teams and ISP partners continue to monitor the situation closely and take appropriate action to minimize the impact for each occurrence.
Just an update, we are still seeing external connection issues periodically. Our Networking teams and ISP partners continue to monitor the situation closely and take appropriate action to minimize the impact for each occurrence.
Thanks
Periodically is an understatement. I think you need a better dictionary. The game is literally unplayable.
YY Compensation... but more important thing is, i made zero progress in these two days... I dont care if u have to track this DDOSER down and kill him, just do it XD
Finally one thing that is fair for all players in l2" nowdays!"
Visa players, f2p players, boters and etc, no1 can run from dc/lags! Maybe we have hope for this game!! Lag for 1, lag for all! so you start to balance the game right!
Maybe next step some adena on mobs or low store item prices ! :D:D:D
Playable, but with periodically lag 1-3-7 secs.
Neutron, says pls what you corp doing to solve that?
(mean not u previous answer blah-blah, work 24/7 w\o concrete info). Or try give ~~times need to solve.
We all know NCwest is too un-educated to even run a proper event, much less an actual server. We knew this would come sooner or later and that NCwest skill to even solve a simple problem would be inevitable... Everyone miaswell quit because this game is literally un-playable now...
DC'd four times today. It has gotten better but still has a ways to go. Like last time it will just stop in time. Not sure if NC stopped it last time with software or the DDOS attacks just ended.
insane how its still going strong 5 days later i thought DDOS cost money to do? maybe they rich attackers
As this problem is across all NCsoft USA Titles... maybe our mostly abandoned little Game isn't the Problem? Personally I blame mxm, we lost our last dedicated Staff when Juji left to mxm(and the staff we share across titles have only a sliver left for Lineage) I did check out mxm but like Wildstar I couldn't really care about it... I felt it may have been better Published by BattleNet or Steam, with MMO/RPG/Deathmatch start options(like Dungeon Siege or similar titles) Since Juji's departure we've had non-routine Maintenance(so staff was primarily available for mxm Launch) 13th Anniversary delayed/delayed/delayed and still messed up when we got it(13th Anniversary but no 13 year veterans gift[out of curiosity what would that gift have been?] OH they did adjust eligibility for 1-12 year veterans gift so some people did get a bit extra this year) Letter Collector's Gift Deleted early, then we got to see Letter Collectors on Launcher until Korean Dev. Teams visit/the Lazy Horse Event, Teleports still free, no Talk like a Pirate Day Flash Sale https://www.facebook.com/InternationalTalkLikeAPirateDay/ or Alien Event, as much Lags/DC as any sane person could Handle(I'm still here... but if I can't get 2-3 clients started I give-up till the next day) and a few times Store promos disappear early(we got the Fishing Items back in the store for now)
We've been experiencing DDOS across our servers, which is why you've been experiencing more latency issues than usual. Our team has been and still is working on mitigating the attacks impact on our server. During this time, you will see an increase in latency, potentially more frequent disconnects as we ride this out.
DDOS attack is no excuse because with NcSoft caliber financial revenue for Lineage2 and other NC Titles, DDOS can be planned in advance and be prevented. I worked professionally in the network industry @CCIE level for over 20 years and Best Practice is to have a mock DDOS attack once every 2 weeks. Please let me know if future plans are in place to minimize the effect of future DDOS attacks. While we are on this subject of High Availability, make sure you use VMotion or the latest VM technology to minimize server downtime whenever there is. Always plan and use Best Practices when implementing and constant update your technology backbone every 2-3 years. Weekly planned reset can be quicker with latest technology in SSD and Xeon v4.
If you look at my creation of this account, you know I’ve been a long time loyal customer. I have spent money on Lineage2 for 14 years across multiple accounts. Please take my recommendation seriously as mutual respect for your customer is a win-win for all parties. Others have spent far more than me I am sure but it’s not a competition here but for whatever it’s worth, I know I am not alone.
I can only hope but reality is everything comes down to budget. Ask for more budget if that’s what it takes to make a case for ROI and customer satisfaction are key to retention and growth. Do say nothing or avoid this post to translate that this is a game where owners do not care so I can also make plans for Exit Strategy.
DDOS attack is no excuse because with NcSoft caliber financial revenue for Lineage2 and other NC Titles, DDOS can be planned in advance and be prevented. I worked professionally in the network industry @CCIE level for over 20 years and Best Practice is to have a mock DDOS attack once every 2 weeks. Please let me know if future plans are in place to minimize the effect of future DDOS attacks. While we are on this subject of High Availability, make sure you use VMotion or the latest VM technology to minimize server downtime whenever there is. Always plan and use Best Practices when implementing and constant update your technology backbone every 2-3 years. Weekly planned reset can be quicker with latest technology in SSD and Xeon v4.
If you look at my creation of this account, you know Ive been a long time loyal customer. I have spent money on Lineage2 for 14 years across multiple accounts. Please take my recommendation seriously as mutual respect for your customer is a win-win for all parties. Others have spent far more than me I am sure but its not a competition here but for whatever its worth, I know I am not alone.
I can only hope but reality is everything comes down to budget. Ask for more budget if thats what it takes to make a case for ROI and customer satisfaction are key to retention and growth. Do say nothing or avoid this post to translate that this is a game where owners do not care so I can also make plans for Exit Strategy.
Respectfully,
GhostInTheShell (Kannouteki)
+1
and
u didnt make topic with this,
as well u do not inform us about situation
just few posts with the same information
like ppl said, atm we dont have CM or GM, but we have huge delays and DC
and You posts show us, that u are like Jon Snow from GoT
U know nothing
about
New Update
Situation on srvers
PPL morales
how to fix lags
Cheers
+1
and
u didnt make topic with this,
as well u do not inform us about situation
just few posts with the same information
like ppl said, atm we dont have CM or GM, but we have huge delays and DC
and You posts show us, that u are like Jon Snow from GoT
U know nothing
about
New Update
Situation on srvers
PPL morales
how to fix lags
Cheers
+1
Prolly they just can say excuses, facts talk by themselfs ... already failed altar all pt laging and crashing :(((((((( WT***
DDOS attack is no excuse because with NcSoft caliber financial revenue for Lineage2 and other NC Titles, DDOS can be planned in advance and be prevented. I worked professionally in the network industry @CCIE level for over 20 years and Best Practice is to have a mock DDOS attack once every 2 weeks. Please let me know if future plans are in place to minimize the effect of future DDOS attacks. While we are on this subject of High Availability, make sure you use VMotion or the latest VM technology to minimize server downtime whenever there is. Always plan and use Best Practices when implementing and constant update your technology backbone every 2-3 years. Weekly planned reset can be quicker with latest technology in SSD and Xeon v4.
If you look at my creation of this account, you know I’ve been a long time loyal customer. I have spent money on Lineage2 for 14 years across multiple accounts. Please take my recommendation seriously as mutual respect for your customer is a win-win for all parties. Others have spent far more than me I am sure but it’s not a competition here but for whatever it’s worth, I know I am not alone.
I can only hope but reality is everything comes down to budget. Ask for more budget if that’s what it takes to make a case for ROI and customer satisfaction are key to retention and growth. Do say nothing or avoid this post to translate that this is a game where owners do not care so I can also make plans for Exit Strategy.
Respectfully,
GhostInTheShell (Kannouteki)
Hello,
Thank you for the suggestions and advice, as far as our Administration and Network Engineer teams go, they are equipped and prepared to deal with these situations and have a great deal of expertise in the industry as well.
I cannot provide really any kind of technical update of what is happening or how they are working to resolve it, but they are working around the clock trying to improve the situation and not giving up on it.