What the heck is going on? Chronos server hard crash and not rebooted quickly. Isn't there a auto notification to technical staff and put a notice on Lineage2.com website or anything?
I normally don't defend but I will for the DDOS attack... what message would it sent if NCsoft compensate everytime there is DDOS? It would probably encourage more attacks.
But I'm sure NC will compensate you not in general as a whole but case by case submission.
NCsoft / GM /Neutron - PLEASE PROVIDE A REASON FOR THE CRASH ON RESET 11/21/2017. We the customer demand a reason why it happened and is there anything you can do to improve this not happening again?
whosjohnny, as you reported, we did experience a crash on Chronos. Looks to be just a hiccup. The server came back online 15 minutes later. It's hard to predict crashes in an ongoing live service, but do know we have a team that is 24/7 that monitors the servers. If something happens in the middle of the night, the team will be working on getting the servers back online, which usually takes about 15 minutes.
doesn't cost NC anything to do like they did before and put vit pots and runes in our dimensionals.... for players who use these.... its not like we wont blow through them and still be customers who will buy more........ UGHHHHHHH