Atm Clan SilentHorrors and RedSky, have bug with clan funtions.
We cant invite, send war and use other functions.
We sent petition and all we got is some automated answer.......
Can u please restart the server so we have this fixed? We cant send wars, invite clan members since 2 days now...Please do something.
Atm Clan SilentHorrors and RedSky, have bug with clan funtions.
We cant invite, send war and use other functions.
We sent petition and all we got is some automated answer.......
Can u please restart the server so we have this fixed? We cant send wars, invite clan members since 2 days now...Please do something.
I think the server has restarted a few times over the past 2 days....Hamster keeps falling off the wheel.
Atm Clan SilentHorrors and RedSky, have bug with clan funtions.
We cant invite, send war and use other functions.
We sent petition and all we got is some automated answer.......
Can u please restart the server so we have this fixed? We cant send wars, invite clan members since 2 days now...Please do something.
The "automated answer" is just to tell you that your ticket has been received in our system and will be looked at in the order received. The next answer you get will be from a live person, and the ticket will likely be escalated.
There have been a couple of server restarts since the merge, but it might also help to log out and back in, or have other clan members to this too, as that refreshes your view of the clan window.
EDIT: Also, clan name changes will only be registered with a server restart. As there have already been some restarts but yours is not working yet, it sounds like the clan name was changed after the last restart. There are restarts at least once per week, and of course the next scheduled one is tuesday. It's possible that your issue will be resolved on tuesday, but the QA team is also looking into this to check for any hidden problems.
i still do not understand why we have to wait tll tuseday for a simple server restart sace, i dotn understand really. We need make alliance invite members etc, and wiating till tuesday for a 1 minute process is not enough. We had CL restart many times, makign check files, members restarting, nothing worked, server needs restart............
The server merge guide explains that changing clan hall names would not take effect until the next server restart. Restarting the servers every day will make a lot of players very upset because it kicks everyone off. Please be patient, it will be resolved at most in the next 5 days.
The server merge guide explains that changing clan hall names would not take effect until the next server restart. Restarting the servers every day will make a lot of players very upset because it kicks everyone off. Please be patient, it will be resolved at most in the next 5 days.
I understand that some people will be upset to have the restarted but as the situation is right now the 2 clans that were "leading" Teon Server are unabled to play normally... just out of those 2 clans and alliance we have more than 600 upset people atm
we can't send wars and this forces us to go red on enemies when it's absolutely not needed
so please, make the game fair for those 600+ players that are coming from Teon
The "automated answer" is just to tell you that your ticket has been received in our system and will be looked at in the order received. The next answer you get will be from a live person, and the ticket will likely be escalated.
There have been a couple of server restarts since the merge, but it might also help to log out and back in, or have other clan members to this too, as that refreshes your view of the clan window.
EDIT: Also, clan name changes will only be registered with a server restart. As there have already been some restarts but yours is not working yet, it sounds like the clan name was changed after the last restart. There are restarts at least once per week, and of course the next scheduled one is tuesday. It's possible that your issue will be resolved on tuesday, but the QA team is also looking into this to check for any hidden problems.
Here is the "live" response our clan leader received on the issue:
GM answer to my petition about it
Hi,
Thank you for contacting us. I would suggest that you please run the “Check File†option on the Lineage II patcher (sometimes this needs to be run 2 or 3 times in a row), and let us know if this does not help resolve the issue.
Regards
GM Alphonso
Please give this GM a raise or promition or something, because he is clearly a pure genious...
P.S. I still completely <3 you Sace :-D, imo you should be our producer
The server merge guide explains that changing clan hall names would not take effect until the next server restart. Restarting the servers every day will make a lot of players very upset because it kicks everyone off. Please be patient, it will be resolved at most in the next 5 days.
Seriously Sace,
you have to understand that many BASIC features of the game like inviting, kicking and making alliances should be preserved at any cost... how many times did you make multiple restarts when events were bugged??? We really need to be able to have our clans functions fully activated as soon as possible, you can't know how hard is to reply to people 1 million times a day that the clan is bugged and what big disadvantage is not to have an alliance when you need to communicate with another 300 people not in your clan...
Please be fair with Teon players, restart the server and make us play the game properly.
If that clan is so good and active, why there have not been the name changed yet ? Our small and inactive clan solved that problem long ago, in the first minutes of servers up, we have alliance already. There have been server restarts, no worry, there will be more when the badges and manor items problem will be solved. Besides, a real Pr0 does not care of going red, they pwn anyone even in red state, who cares about some lost exp, can be put back at night easily.
M
If that clan is so good and active, why there have not been the name changed yet ? Our small and inactive clan solved that problem long ago, in the first minutes of servers up, we have alliance already. There have been server restarts, no worry, there will be more when the badges and manor items problem will be solved. Besides, a real Pr0 does not care of going red, they pwn anyone even in red state, who cares about some lost exp, can be put back at night easily.
M
This is not funny, really need restart server asap to fix this issue, we want to form an ally and send new wars and we can't, not even our main enemy can't do that. NCsoft should start "listen" to the community and act like a service company. Atm you don't act like that. It's not our fault that our clan is bugged, it's server fault and server is running by NCsoft, not the players.
If that clan is so good and active, why there have not been the name changed yet ? Our small and inactive clan solved that problem long ago, in the first minutes of servers up, we have alliance already. There have been server restarts, no worry, there will be more when the badges and manor items problem will be solved. Besides, a real Pr0 does not care of going red, they pwn anyone even in red state, who cares about some lost exp, can be put back at night easily.
M
If you were ever in a clan with a war that actually mattered (no, a mutual war where you hold hands and tell each other when/where to attack is not a war) you would understand why having to go red is a problem.
My clan functions are all working perfectly for invites and wars BUT to Sace or anyone else from the NC Soft team....
I think the player community would accept a daily restart of the server during off times if that's what it takes to resolve these issues. I have played L2 since open beta and I recall a period where server restarts occurred daily @ midnight to help resolve issues. Of course that was a temporary fix, and the servers were usually up in 5 minutes, but it was better then the alternative.
PS. I feel nothing but sympathy for poor Sace and team because no matter what you do...take action, do nothing, etc. the player community will make a 10 page post QQ'ing, but reasonably speaking this is the best course of action imo.
My clan functions are all working perfectly for invites and wars BUT to Sace or anyone else from the NC Soft team....
I think the player community would accept a daily restart of the server during off times if that's what it takes to resolve these issues. I have played L2 since open beta and I recall a period where server restarts occurred daily @ midnight to help resolve issues. Of course that was a temporary fix, and the servers were usually up in 5 minutes, but it was better then the alternative.
PS. I feel nothing but sympathy for poor Sace and team because no matter what you do...take action, do nothing, etc. the player community will make a 10 page post QQ'ing, but reasonably speaking this is the best course of action imo.
Side stepping main issues with small fixes to useless things is not action.
Side stepping main issues with small fixes to useless things is not action.
I never thought nor suggested otherwise.
There is a root cause to this issue. I have no idea what that is, and most likely it wont be discovered and resolved prior to the Tuesday restart.
IF a server restart would resolve this issue for some, then I would make the suggestion to plan a restart during non-peak times. That's all I am saying.
Option 1 - take no action, QQ to the clans with the bug until Tuesday
Option 2 - restart the server
I vote for Option 2. You are suggesting option 3 which is basically change the way L2 works and put in a feature that allows clans/players to change their names and the game will instantly accept the changes. It seems the whole clan name change process was, at it's foundation, not designed to be changed. NC Soft did a good job in providing a PATCH to enable things to work for the purpose of our merger. When software is patched in this manner, you cannot expect things to work perfectly. The situation is reasonable.
I cant understant a company like NCsoft dont solve this kind of problems in few min. is important and big problem atm, plz do something restart server or w/e do what ever must do. 2 days and is not fixed.
Until Tuesday there are many Events like Sieges/Instances/PvPs , many ppl cant organise their scedule , i think is unfair and more important than some restarts...If restarting the server will not solve the problem , please make something before Sieges...if problem continue to excists...the balance of sieges and the situation of those days facts maybe will be complicated and hard for us :)
Atm Clan SilentHorrors and RedSky, have bug with clan funtions.
We cant invite, send war and use other functions.
We sent petition and all we got is some automated answer.......
Can u please restart the server so we have this fixed? We cant send wars, invite clan members since 2 days now...Please do something.
Perhaps the reason is that you are not at your computers while the toons are xp'ing?
Atm Clan SilentHorrors and RedSky, have bug with clan funtions.
We cant invite, send war and use other functions.
We sent petition and all we got is some automated answer.......
Can u please restart the server so we have this fixed? We cant send wars, invite clan members since 2 days now...Please do something.
Also clan on Chrono`s IN Also has this same exact issue... i find it **** that we have to wait so long we have already been waiting 3 days... JUST RESTART THE SERVER ONCE ... people will not get mad for NCSOFT DOING THERE JOB -______-
Also clan on Chrono`s IN Also has this same exact issue... i find it **** that we have to wait so long we have already been waiting 3 days... JUST RESTART THE SERVER ONCE ... people will not get mad for NCSOFT DOING THERE JOB -______-
yes.. YES ******it!! This is the apotheosis of nc's mockery to their customers. Saying that players will QQ about a 2min server rr it's so freaking wrong and incredible.
Hey wake up! How can you tell that someone will get mad about NC doing something to fix server issues, while all over the forum it's plenty of QQ about badges loss, about manor loss, about bots, about rmt and now, about clan/ally managing options.
How can you be so deaf to an issue that would cost you just few min and will fix over 600 ppl gameplay huh? Is that NC staff shows up only once a week for 2 hours and then bb, or do you really believe that someone will get mad for a server rr? Cause I hardly feel my intelligence insulted with these kind of answers.
If you were ever in a clan with a war that actually mattered (no, a mutual war where you hold hands and tell each other when/where to attack is not a war) you would understand why having to go red is a problem.
I know for sure ppl have no problem going red for a long time.
But that is not the point, the point is taht if you couldnt solve the name matter when we had the previous restarts, there will always be clans that didnt solve it yet and will QQ for more restarts. Restarting Tuesdays will gradually solve all these problems with ppl too busy to AFK when it is time for clan matters.
M