Server merges can be an exciting yet disruptive experience, and some players might want to move to a different server and explore the possibilities there. To accommodate this, we are bringing free server transfer codes to all active players! Here are the conditions:
For each Lineage II game account that has been active in the last 12 months, that player will receive one Free Server Transfer Serial Code on their NCsoft Master Account.
Example: If you have three Lineage II game accounts that are all currently active, you will receive three free server transfer codes.
Example: If you have two Lineage II game accounts and one has been inactive for over 12 months, you will receive one Free Server Transfer Serial Codes.
Trial accounts (active or inactive) will not be included.
The Free Server Transfer Serial Codes have been inserted to your NCsoft Master Account. You will be able to use these codes beginning Tuesday, November 2, 2010, after the regular server maintenance. On January 1, 2011, any unused Free Server Transfer Serial Codes will be removed.
To view and use your free server transfer code(s), log in to your NCsoft Master Account (https://secure.ncsoft.com/cgi-bin/plaync_login.pl) and click on "Use a Serial Code".
Please read the Server Transfer Account Service page (http://www.lineage2.com/my_account/account_services3.html) for an FAQ on what items can and cannot be transferred, and for instructions on how to select what character to transfer. This account service page will also give instructions on how to purchase a server transfer, if you have used your available free server transfer token(s).
The Paid Server Transfer account service will open on Tuesday, November 2 as well.
two times in the text is mentioned "Tuesday, October 28, 2010" .... that's today... and it's not tuesday....
"after the regular server maintenance" => probably 2nd November?
two times in the text is mentioned "Tuesday, October 28, 2010" .... that's today... and it's not tuesday....
"after the regular server maintenance" => probably 2nd November?
You're quite right. November 2nd is the correct date.
Server merges can be an exciting yet disruptive experience, and some players might want to move to a different server and explore the possibilities there. To accommodate this, we are bringing free server transfer codes to all active players! Here are the conditions:
For each Lineage II game account that has been active in the last 12 months, that player will receive one Free Server Transfer Serial Code on their NCsoft Master Account.
Example: If you have three Lineage II game accounts that are all currently active, you will receive three free server transfer codes.
Example: If you have two Lineage II game accounts and one has been inactive for over 12 months, you will receive one Free Server Transfer Serial Codes.
Trial accounts (active or inactive) will not be included.
The Free Server Transfer Serial Codes have been inserted to your NCsoft Master Account. You will be able to use these codes beginning Tuesday, November 2, 2010, after the regular server maintenance. On January 1, 2011, any unused Free Server Transfer Serial Codes will be removed.
To view and use your free server transfer code(s), log in to your NCsoft Master Account (https://secure.ncsoft.com/cgi-bin/plaync_login.pl) and click on "Use a Serial Code".
Please read the Server Transfer Account Service page (http://www.lineage2.com/my_account/account_services3.html) for an FAQ on what items can and cannot be transferred, and for instructions on how to select what character to transfer. This account service page will also give instructions on how to purchase a server transfer, if you have used your available free server transfer token(s).
The Paid Server Transfer account service will open on Tuesday, November 2 as well.
So im guessing anyone who purchased their 83 book prior to this and isnt the correct lvl to learn it yet looses their book? or do those transfer?
i'm guessing they don't by the rules listed on the transfer page.
Is it possible transfer to another server only for 1-2 weeks for watch difference between servers and transfer back to previous? (Naia -> Chronos -> Naia). Can I use 2 free transfers? Or 1 free and 1 paid?
Is it possible transfer to another server only for 1-2 weeks for watch difference between servers and transfer back to previous? (Naia -> Chronos -> Naia). Can I use 2 free transfers? Or 1 free and 1 paid?
Apparently the server transfer rules still apply. It's just that this one is free (once). There's a limit on how soon you can transfer after your initial move.
Apparently the server transfer rules still apply. It's just that this one is free (once). There's a limit on how soon you can transfer after your initial move.
And what the numbers?? How long I need to play for transfer back?
The free codes have already been implemented. Have you checked your account?
~Sace.
For each Lineage II game account that has been active in the last 12 months, that player will receive one Free Server Transfer Serial Code on their NCsoft Master Account.
The account I am talking about has not been active in the last 12 months, so if I activate it today it will not get the code, right ?
I'm sure there will be plenty of us who are very happy to hear we have been given the ability and choice to move server if we wish following the merge :)
I click to "Lineage® II Server Transfer" from Use a serial code, show up Apply Server Transfer button and click after show "You are not authorized to view this page." Why i get this?
If it follows the same rules as the paid service it will only be one character per account.
Yes I know but still... The first info does not say anything about "characters" only "accounts" thats why I would like Sace to clarify.
Most stupid thing with transfer is loosing the augmentations and any kind of items rare or not u can have in your inventory. Just for this I can't server transfer, 10+ augmentations, and 3-5b adenas just at getting them.. Maybe one day we will have an account transfer :)
Account transfer might be a bit too much (although I would love that :)), but a full warehouse transfer for one character could be possible. The transfer rules were initially made to protect younger servers from being flooded by epics and money from other servers. This is not the case anymore. Maybe these rules can be revised.
is nice that you make free transfer but why we canta transfer and inventory and wh? i cant sell all my armors and weapons :S maybe and more ppl have same problem
is nice that you make free transfer but why we canta transfer and inventory and wh? i cant sell all my armors and weapons :S maybe and more ppl have same problem
Not that I want to transfer to the other server, but I have to agree this really would be a serious problem for me. With main+three subs with separate equipment each, plus jewelry/alternative armor sets, plus all the other stuff in my wh, this is a real show stopper. I could transfer my armor sets plus extra weapons if I put them on maybe 5 other characters and transfer those, too, but then i would have to remove pvp and especially the augmentations (passive wm, active skills etc.) from the items. No way I'd do that.
You really should read the transfer rules and setup thread mate. It explains how to set up your character.
You create a new character on the server you are going to with the name he/she will have and they lose the name they had on the server they are leaving. Your transfering character basically murders the new guy, buries him in a elpy field, and assumes his identity.
i did try to transfer ,i have tersfer code and if i go forward have inf "ure not autorized to see this page"????
i have active my acc since few months this year and last years.
I have the same issue as the guys up both my accs say that Naia unavailable and also Chronos also on both of my accs out of all chars i have on it , it shows me only one or 2 and same unavailable.
tnx in advance for the answer.
You still haven't fixed the server transfer options.
Error message: No characters eligible for server transfer could be found on this game account.
I can assure you, I am eligible. Also on the character selection screen it says both servers are unavailable. This failure to properly implement the server transfers sucks because I had to drop my clan to be able to request it but obviously that was for nothing.
I have the same Server Transfer fail issue as the players above.
I am wondering if someone who has 2 accounts under 1 master account can transfer a toon from both of them the same week. If that's possible,then you have to check the transfer system & solve the problem fast please..
W'ell its already lil drama that we couldn't do the event from this weekend
And my geuss is best hope lie on mondays cuz programmers rarely or like
never work on weekends.
So please please please all our hopes lie in monday that the problem will be fixed.
Guess it is all true, all free things in life are broken or worth sh it...
Just for the fun of it i will try to pay for a transfer and see if it works that will be a bundle of joy.
Guess it is all true, all free things in life are broken or worth sh it...
Just for the fun of it i will try to pay for a transfer and see if it works that will be a bundle of joy.
Please note i have actually paid the 50 dollars, for a server transfer code and it is NOT working for me.
We've determined that the message on the server transfer page that says "Not available" next to the destination servers is caused by the server transfer queue being full. There is a limit of 60 server transfers per server each week.
To clarify this limit moving forward, we are adding messaging to that same page explaining that if it says "Not available" next to a server, it is because the queue to transfer to that server is already full.
Players that have seen this message and want to transfer should be able to after tomorrow's regular maintenance.
We've determined that the message on the server transfer page that says "Not available" next to the destination servers is caused by the server transfer queue being full. There is a limit of 60 server transfers per server each week.
To clarify this limit moving forward, we are adding messaging to that same page explaining that if it says "Not available" next to a server, it is because the queue to transfer to that server is already full.
Players that have seen this message and want to transfer should be able to after tomorrow's regular maintenance.
Sace, is this related to the issue where it states that I do not have any characters eligible for transfer? I just want to make sure it is the same symptom/ solution.
Sace, is this related to the issue where it states that I do not have any characters eligible for transfer? I just want to make sure it is the same symptom/ solution.
No, if it tells you that you have no characters eligible for transfer, it is not related to the queues being full. It's probable that some small detail of character eligibility was overlooked, like the clan was not quit or something similar. See the list of requirements here (http://www.lineage2.com/my_account/account_services3.html) under General Information.
EDIT: If you click on the "Apply code" button and the next page you get to says "You have no characters eligible for transfer," then the character you want to transfer really does having something holding them back from being elibile.
If you click on the "Apply code" button and you come to a page that says (among other things):
Server Status
Chronos Not available
Naia Not available
... that means that the queue is full. At this point, it is still possible to choose your departure server and progress to the next page, but there you will find another "no characters eligible for transfer" message.
Basically, if at any point you see the server status unavailable text, it means that the queue is full.
If you click on the "Apply code" button and you come to a page that says (among other things):
Server Status
Chronos Not available
Naia Not available
And it allows me to click on my character and hit next, then I come to the screen that says I have no characters available. So it sounds like it is the issue of full queue still since I have all of the criteria met. I am just making sure that when tomorrow comes around and the pending transfers are carried out that I will be able to enter my own...
If you click on the "Apply code" button and you come to a page that says (among other things):
Server Status
Chronos Not available
Naia Not available
And it allows me to click on my character and hit next, then I come to the screen that says I have no characters available. So it sounds like it is the issue of full queue still since I have all of the criteria met. I am just making sure that when tomorrow comes around and the pending transfers are carried out that I will be able to enter my own...
Since you can get as far as seeing the server-not-available part, it sounds like your character is indeed eligible. If you have an issues setting up the transfer tomorrow, be sure to let us know.
So basically it comes down to the fact that you need to be one of the first sixty to queue up to transfer? Or try again next week, or the week after etc.?
We've determined that the message on the server transfer page that says "Not available" next to the destination servers is caused by the server transfer queue being full. There is a limit of 60 server transfers per server each week.
To clarify this limit moving forward, we are adding messaging to that same page explaining that if it says "Not available" next to a server, it is because the queue to transfer to that server is already full.
Players that have seen this message and want to transfer should be able to after tomorrow's regular maintenance.
So why don't you fix that? Obviously there are more people wanting to transfer
hi.i want to ask something to sace.if pay for server transfer with paysafecard and the transfer it doesnt work we refund the money or my char is in line for available for transfer when the fix the problem with the transfer capacity?tnx
We've determined that the message on the server transfer page that says "Not available" next to the destination servers is caused by the server transfer queue being full. There is a limit of 60 server transfers per server each week.
To clarify this limit moving forward, we are adding messaging to that same page explaining that if it says "Not available" next to a server, it is because the queue to transfer to that server is already full.
Players that have seen this message and want to transfer should be able to after tomorrow's regular maintenance.
I pray and hope someone at NCsoft has some sense and has increased that queue, because it will very likely mean a lot of people won't get to transfer.
On January 1, 2011, any unused Free Server Transfer Serial Codes will be removed.
Including this maintenance, that's only 8 weeks. 8x60 = 480 transfers, then you delete any remaining transfer codes.
I obviously don't have the numbers to say how many people are wanting to move their characters, but doesn't 480 seem quite small? Add on to that the frustration of the 60 slots being filled again and forcing people to wait another week.
If you can, please just increase that queue for this free transfer period.
hi.i want to ask something to sace.if pay for server transfer with paysafecard and the transfer it doesnt work we refund the money or my char is in line for available for transfer when the fix the problem with the transfer capacity?tnx
If you purchase a transfer code, the code will sit on your master account. If you are able to apply the code to a character and you manage to get through all of the steps for that, then the transfer is successfully queued. If you see any "not available" messages, that will prevent you from applying the code, and the code will still be on your master account. At no point will purchased codes be refunded, as they are still usable codes.
Looks like they have disabled transfer services completely for the time being according to Moxie in the server maint post... One day we will be able to transfer :)
Hello Sace.
I understand that refunds will not be given but how long it will take for server transfers to be reopened I mean really how long does it take to determine a suitable number of transfers each week.
If you have purchased a server transfer for 50 dollars under the premises that you would be able to transfer in the near future don’t you think it is unfair that it be closed now and no estimated time given to use that code?
If anything make it so that new codes cannot be purchased and allow for those who had bought them before yesterday and those with free codes to be able to use them.
I believe the transfer to open for them to pay and go first. I pay a subscription fee for 2 months and I read them say that with open source you provided will take 8 weeks to complete the transfer of characters. So go to my subscription and go the money i gave.
Still no update on when the service will be re-opened? It seems like a delay is in place that will overlap the NEXT maintenance and no one will be able to transfer next week even.
There is no update yet as we are still working on resolving the technical issue that arose during our last mass-transfer attempt. As we don't have a solution yet, we cannot give an ETA on when it will be fixed.
There is no update yet as we are still working on resolving the technical issue that arose during our last mass-transfer attempt. As we don't have a solution yet, we cannot give an ETA on when it will be fixed.
Sace,
Since we have sometime before transfers start, can you please investigate the possibility of allowing more items to transfer than the ones equipped? If full warehouse transfer is not possible, we could have something like: 1 set of boss jewels only and 1 set of armor/weapon for every subclass the character has. At this stage of the game, the servers will not suffer by such item transfer.
so what about us people that have no plans on transferring servers? can that code be transferred into something we will use? like extra game time, free name change, free gender change? Or will it just go to waste?
so what about us people that have no plans on transferring servers? can that code be transferred into something we will use? like extra game time, free name change, free gender change? Or will it just go to waste?
Use it as it is designed or loose it. That's how it has been explained it's design is, it's for people that have toons on both servers and a free way to move the most valuable toon to the server that the player wants. If you don't have a toon that you want to transfer, then don't use it. The service does have an expiration date.
NCSoft gave me a dollar, I don't want to use the dollar, can NCSoft instead give me a million dollars since I don't want to use the dollar they gave me?
Your comparison isn't accurate, comparing dollars to dollars since he wasn't comparing one server transfer to a million server transfers. Jus' sayin' maybe you need to see your sign?
So just going to state the obvious here: there won't be any server transfers this period as I already stated, I don't think it is unfair of us to at least want some level of transparency here. When can we realistically expect server transfers to be open again?
It affects our ability to play the game since we can't be in a clan at the time we request the transfer. Thank you.
Your comparison isn't accurate, comparing dollars to dollars since he wasn't comparing one server transfer to a million server transfers. Jus' sayin' maybe you need to see your sign?
So just going to state the obvious here: there won't be any server transfers this period as I already stated, I don't think it is unfair of us to at least want some level of transparency here. When can we realistically expect server transfers to be open again?
It affects our ability to play the game since we can't be in a clan at the time we request the transfer. Thank you.
Our Network Engineering team is working to resolve an issue related to the speeds at which the transfers were being processed. Until we can determine whether a resolution is possible or not, we're going to leave them turned off (likely this week only). If we were to turn them on now and extend maintenance to process a full queue, we would have to have a 6+ hour maintenance window. I don't think anyone would be happy with that. As it is, the transfers that were left in the queue from last week will take the full maintenance period tomorrow, which is why they are still turned off.
We will wait to see if the speed issue can be resolved, then turn them back on with a slightly adjusted queue cap. If the speed issue cannot be resolved (it is related to a connection outside of our network), we will have to greatly reduce the queue cap and extend the expiration of the codes. Right now we need to wait to see if the speed issue can be rectified.
This is pretty disastrious, already waiting for months now and every week lost and every month lost is also a lot of ingame monney lost due to the fact we cant participate to Oly's for our Giants books or cant do anny TW 's because that issue isnt resolved and cant make shure to get them transferred along, really for me this means a loss of at least 20-45 badges per TW and 3 to 4 GC books
per month... is a loss of about 12 to 20 million per delayed month.
And friends on other server who are stuck on some things because they need me and i'm not there is the worst part.
I assure you we are working as quickly as possible to enable server transfers. Unfortunately, even if we turned them back on right now, we wouldn't be able to process any of the new requests during maintenance tomorrow due to the connection issue.
hi
i have pay for server transfer. when i go to the other server?
becouse all my friend tranfered and i am in eyro server alone :(
and i lost all the fun and my days to i have pay.
Server transfers have now been re-enabled. Players should no longer see messages such as "You are not authorized to view this page."
Because of connection speeds, and to ensure that players do not have to experience excessively long maintenance periods, we have set new queue limits on server transfers. The limits are now:
Naia to Chronos: 30 transfers per maintenance period.
Chronos to Naia: 20 transfers per maintenance period.
Also, we have added messaging on the server transfer page that will explain when and if the queue is already full.
All server transfers will be processed on Tuesdays, during the weekly maintenance.
Server transfers have now been re-enabled. Players should no longer see messages such as "You are not authorized to view this page."
Because of connection speeds, and to ensure that players do not have to experience excessively long maintenance periods, we have set new queue limits on server transfers. The limits are now:
Naia to Chronos: 30 transfers per maintenance period.
Chronos to Naia: 20 transfers per maintenance period.
Also, we have added messaging on the server transfer page that will explain when and if the queue is already full.
All server transfers will be processed on Tuesdays, during the weekly maintenance.
I see you said that you have added messaging that explains if the queue is already full but to clarify, since I saw, "Your selection has been queued for processing. This process may take up to ten business days to complete." does that indicate that I am part of the 20 transfers that will be processed in the next maintenance?
Thanks for the update and hope you are feeling better!
Yes, "your selection has been queued for processing" means that your server transfer request has been accepted and will be processed with the next maintenance period.
Server transfers have now been re-enabled. Players should no longer see messages such as "You are not authorized to view this page."
Because of connection speeds, and to ensure that players do not have to experience excessively long maintenance periods, we have set new queue limits on server transfers. The limits are now:
Naia to Chronos: 30 transfers per maintenance period.
Chronos to Naia: 20 transfers per maintenance period.
Also, we have added messaging on the server transfer page that will explain when and if the queue is already full.
All server transfers will be processed on Tuesdays, during the weekly maintenance.
Yesterday Moxie posted that maintenance would last 4 hours and later server transfers would be re-opened.
Except that the post was delayed itself,
it doesnt matter for me so much...as....
Server transfers didnt open nor during maintance period not 10 hours after maintance ended.I mean i totally lost my day yesterday refreshing my plaync account to wait for server transfer and refreshing these boards for any news.I wake up today and what i see?
Server transfers opened with 20 persons que for naia.Ok...
I wanted to go to my friends in Teon before merge meaning somewhere behind mid of september.Now is November, 2 months have passed Teon changed to Naia and im still not there...A constant is already waiting for me,my friends are all there,there's nothing i can do in chronos since i sold my stuff to gather adena to play in euro,waiting to transfer...
No more patience for me...If this issue isnt solved fast i think it would be my last in L2 :(
I'm not threatening anyone i just am tired to be ''unlucky'' in transfer...
Real Life doesn't need transfer :P
PS:it's first time i felt posting something to official boards,i believe many other people are in my situation too...
Server transfers have now been re-enabled. Players should no longer see messages such as "You are not authorized to view this page."
Because of connection speeds, and to ensure that players do not have to experience excessively long maintenance periods, we have set new queue limits on server transfers. The limits are now:
Naia to Chronos: 30 transfers per maintenance period.
Chronos to Naia: 20 transfers per maintenance period.
Also, we have added messaging on the server transfer page that will explain when and if the queue is already full.
All server transfers will be processed on Tuesdays, during the weekly maintenance.
Its good to hear that server transfers are opened... but this is a very LOL for me..
- if it is 50 ppl per maintenance now what was the number b4 u increased it??
- do i need to stay 24/7 awake to get at least a hope that i will tansfer?
- if someone pays for a server transfer beacuse he dont have a code would he be 1 of 30 or the users who pay gona get transfered w/o w8ing?
PS: gl transfering for the next 2 years people with this numbers.
They actually decreased the numbers, it was previously 60. They decreased them to what they believe their external server is able to handle in a timely fashion so they don't have to leave the servers down for 4 hours and disrupt the balance of the server's play experience.
If I had to guess, they are not and have no intention of giving precedence to the people who have "paid" for the transfer over the people using the codes that NC offered as a gift. I don't blame them because really what is the difference? Everyone deserves this transfer since they were forced onto the server they are now on.
Finally, it won't take too long to transfer with them having the 50 slots open as I have to guess the total amount of people wanting to transfer can't be too high. This week's request was highly competitive as everyone that wants to transfer was waiting for the chance to request it but I suppose it will dwindle in the coming weeks.
I have applied for the server transfer and I want to ask a question. I have created a new char in NAIA where I want to go. The question is if the transfer gonna fail at Tuesday cause I have moved the lvl 1 char to Giran. I haven't killed any mob. I just moved him from the starting village to Giran
We are two months ago without transfers, support is horrible and I'm stuck without being able to play in the NAIA with my group.
It is unacceptable that the Ncsoft/NA can not improve it, ask for help Mother Korea, which can not remain standing in front of computers and praying for luck to get a job transfer. We are thousands of players and customers think you should treat us with a little more respect.
As someone said above, in two years you will be able to download all. I will report these problems to all NC Korea to help in the solution quickly and without excuse
I understand the frustration with the limited queues, however, at this time, this is the best way we have to process server transfers. Our Network Engineering team has made some additional adjustments since the last maintenance window, so we hope to see some improvement next week. If this is the case, we might be able to raise the queue cap after next week. Again, if it's necessary, we will extend the expiration date for the free transfer codes that were given.
Some clarification: There is no priority when server transfers are queued. The system does not distinguish between the paid and free transfer codes when the requests come in.
wow after reading all this i feel a bit sad for others i got my toon transfered 1st week when server transfers were available but i did this early..like 10-15 mins after it was up to fill in the code and stuff to transfer a toon.. well it must sucks to wait and since it been closed for a while it gonna be many who wants to transfer....and ofc since its free atm why would it go fast :D i would recommend to pay if u are in hurry if its possible. i guees that's the point of this :D
I have a few questions regarding transfers. Isn't it possible to let us subscribe for the transfer even when the queue has reached it 's maximum capacity?
This way atleast I dont have to sit in front of my computer during maintenance to get a slight chance of subcribing. There s also no set time the transfer reopens so it's kind of a lottery to be able to subscribe...
I also have another account that i want to transfer but when trying to create the lvl 1 char on Naia it says the name is already in use, i have no idea what to do now ?
Yes, "your selection has been queued for processing" means that your server transfer request has been accepted and will be processed with the next maintenance period.
thats not true.some ppl dosnt have completed with the next maintnance.my son apply on 2 nove and he did not have transfer on 9 th.he w8 next on 16 maintnence and failed,but status was "pending"until sunday when his recived back his transfer key.so he lost another week and starts again today with hope will transfered on 30 november:)
I have a few questions regarding transfers. Isn't it possible to let us subscribe for the transfer even when the queue has reached it 's maximum capacity?
I'm afraid not.
I also have another account that i want to transfer but when trying to create the lvl 1 char on Naia it says the name is already in use, i have no idea what to do now ?
Hello i waited 3 hours for maintanance to end for soem minutes transfer to chronos was available but not for naia that i want to go to.now are both unavailable.im tired of this wait maintance for transfer thing can anyone from NC staff help? i havent played for like2 months before merge i cant wait more for a game sorry
I have also been unable to get in the transfer queue for Naia so far. I have been trying to get in after the maintanance. I checked every 5 minutes but it keeps giving me "Not available". The most frustrating thing is I am not exaclty sure when the queue's opens up again. Is it right after the servers goes up? Or a couple minutes after? or even an hour or so after?
It would be nice to see if the queue is full for next maintanance or still waiting to be reopened.
I have also been unable to get in the transfer queue for Naia so far. I have been trying to get in after the maintanance. I checked every 5 minutes but it keeps giving me "Not available". The most frustrating thing is I am not exaclty sure when the queue's opens up again. Is it right after the servers goes up? Or a couple minutes after? or even an hour or so after?
It would be nice to see if the queue is full for next maintanance or still waiting to be reopened.
After yesterday's servers restart, every few minutes I continuously update the page plaync.com with data on transfers (but got message "Not available").
A few minutes ago server Chronos available for transfer, but the server Naia is still "Not available". When will be able to transfer to the server Naia and why this has not happened so far?
FYI, we have extended the expiration date of all free server transfer codes. The free server transfer serial codes will now expire after 11:59 pm (Central US Time) February 28, 2011.
- Is it possible to do more transfers per week?
- Is is possible to set up holding servers, which people can transfer their char to, then have them servers merged into the main server to allow more transfer slots?
example naia (main), Naia_2, Naia_3, Naia_4.
People would choose which isnt full, then after the mantaince the servers _2,_3,_4 are then merged into the main Naia server. I dont see how that could make any issues as it would just be the same as the previous large server merge.
Some help from NCsoft part would be most welcome to speed this process up, as Im sure soon as xmas comes up there will be no help or word from them until after the new year.
Yes you can extend the free transfer window, but that does not help it just prolongs what we are having to do now. Im sure a few if not most of them transfers are just people moving items and adena over servers. increasing the free transfer window does not help this, just allows it to go on longer.
There just needs to be more chances to transfer server if you cannot increase the limit per downtime.
Well sometimes it comes up with Avalable for Transfer for both servers but it when i select my char it shows me on the next page "No characters eligible for server transfer could be found on this game account." What's the reason for that ?
- Is it possible to do more transfers per week?
- Is is possible to set up holding servers, which people can transfer their char to, then have them servers merged into the main server to allow more transfer slots?
The current situation with server transfer queue limits is related to the connection speeds in transferring characters from the US to Europe or vice-versa, as was explained in November (http://boards.lineage2.com/showthread.php?p=3031991#post3031991). Unfortunately the connection speeds have not improved and therefore the queue limit must remain as it is so that all players do not have endure a 3+ hour-long maintenance.
There is no option to create holding servers.
Well sometimes it comes up with Avalable for Transfer for both servers but it when i select my char it shows me on the next page "No characters eligible for server transfer could be found on this game account." What's the reason for that ?
If you have already selected your character on one page but it cannot find an eligible character on the next page, it sounds like you still need to create the level 1 place-holder character on the destination server.
Well sometimes it comes up with Avalable for Transfer for both servers but it when i select my char it shows me on the next page "No characters eligible for server transfer could be found on this game account." What's the reason for that ?
No idea, maybe someone already took that transfer slot as you tried.
I find it hard how it can make problems by transfering one char to another server? If they are able to move whole servers what the deal with a limit on the number of chars they can transfer?
The current situation with server transfer queue limits is related to the connection speeds in transferring characters from the US to Europe or vice-versa, as was explained in November (http://boards.lineage2.com/showthread.php?p=3031991#post3031991). Unfortunately the connection speeds have not improved and therefore the queue limit must remain as it is so that all players do not have endure a 3+ hour-long maintenance.
There is no option to create holding servers.
If you have already selected your character on one page but it cannot find an eligible character on the next page, it sounds like you still need to create the level 1 place-holder character on the destination server.
3 hour downtimes to allow people to play with their friends and to clear up this mess is fine I think. I am sure everyone who wants to transfer would agree.
its like the London Underground, they prefer to do small parts every weekend, which will run into 2012 rather then close the lot for a few months and get all the upgrades done.
Ok so whats the deal? im on the account page now, it shows transfers green for both. I choose the char I want to move, then press select.. I get this ...
"No characters eligible for server transfer could be found on this game account."
The current situation with server transfer queue limits is related to the connection speeds in transferring characters from the US to Europe or vice-versa, as was explained in November (http://boards.lineage2.com/showthread.php?p=3031991#post3031991). Unfortunately the connection speeds have not improved and therefore the queue limit must remain as it is so that all players do not have endure a 3+ hour-long maintenance.
There is no option to create holding servers.
If you have already selected your character on one page but it cannot find an eligible character on the next page, it sounds like you still need to create the level 1 place-holder character on the destination server.
I've created a character level 1 on the destination server and yet still i get this message... I've Emailed NCsoft but they don't give me an answer for more than 20 hours now....
If you are seeing the message "No characters eligible for server transfer" that means that there is probably some issue with the characters you are trying to transfer. Oftentimes there is a piece of mail tied to that character that hasn't been dealt with yet. Please make sure that your characters meet all of the transfer requirements, listed here (http://www.lineage2.com/my_account/account_services3.html). If you are sure that you've met all of those requirements but are still having an issue, please submit a support ticket (http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/ask.php?p_sid=syw3SWgk&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfc m93X2NudD0xMDQxLDEwNDEmcF9wcm9kcz0mcF9jYXRzPSZwX3B 2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX 25sJnBfcGFnZT0x), so that tech support can find out exactly what is going wrong and help you get to the next step.
If you've already sent a support ticket or email, please PM me the ticket number or the email address used and I can follow the ticket with you.
The current situation with server transfer queue limits is related to the connection speeds in transferring characters from the US to Europe or vice-versa, as was explained in November (http://boards.lineage2.com/showthread.php?p=3031991#post3031991). Unfortunately the connection speeds have not improved and therefore the queue limit must remain as it is so that all players do not have endure a 3+ hour-long maintenance.
There is no option to create holding servers.
If you have already selected your character on one page but it cannot find an eligible character on the next page, it sounds like you still need to create the level 1 place-holder character on the destination server.
Out of curiosity but ... since it is obviously impossible for everybody that wants to transfer to take advantage of the free offer by January 1st due to the very limited number of transfers you can do ... will the free codes get extended or will they still expire on January 1st. Or alternatively, instead of running a lottery of the whoever clicks first wins type, like it is right now, perhaps you can run a master queue, people that want to transfer join the master queue until Jan 1st and you execute the transfers in sequence for however long it takes you, with your limited ability to execute transfers.
Out of curiosity but ... since it is obviously impossible for everybody that wants to transfer to take advantage of the free offer by January 1st due to the very limited number of transfers you can do ... will the free codes get extended or will they still expire on January 1st. Or alternatively, instead of running a lottery of the whoever clicks first wins type, like it is right now, perhaps you can run a master queue, people that want to transfer join the master queue until Jan 1st and you execute the transfers in sequence for however long it takes you, with your limited ability to execute transfers.
We posted yesterday that the free transfer codes have been extended. They will now expire after 11:59pm (Pacific Time - USA) February 28, 2011. :)
cmon guys,only 20 transfers per week from Chronos to Naia???? This is crazy...I mean there are so many people playing to both servers,20 transfers per week are so few..Do something..
yeah krank i had the same thing u had going on , transfer was up then next page said theres no char thats rdy to be transfered i keept refreshing the page and after selecting my toons the 12th time i finally got my tickets in for both my mains
I try since yesterday to make the transfer from Chronos to Naia,
I spam refresh button but sometimes it says available transfer for Chronos only.I don't see any indicator to choose the server anyway.Anyone who done this before please help me out,should I choose the destination server before apply the transfer or just spam it and when I see free slot for Naia I hit "next" ?
I never really gave much thought to using the free server transfer until this week, but when I log into my Master Account, I don't see a serial code to use. The only serial code I see is for a free gender change from the 4th anniversary edition (I think that's where it came from).
My accounts may go inactive for short periods (like waiting for payday to buy more time), but nothing for very long.
All my money is stuck on Naia, because I was forced onto the server during a merge. Just because you force me not to move to Chronos, doesn't mean i'll play Naia. This is a wonderful idea for you guys to lose your customers. During the Holidays is the time i play the most, and you guys once again have to interfere with it.
FYI if your not going to allow server transfers, state it one the website. You have misleading information.
Don't change my posts Sace, i have a right to be ******. The one time i have to play with my brothers and sister to guys take away from me. The only time they come home. It's absolutly ridiculous.
And because you lacked information informing people. I went ahead and sold all my equipment cheap trying to make the server maintenance. I think I deserve my money back, (even though i know the ncsoft team would never allow it.)
And because you lacked information informing people. I went ahead and sold all my equipment cheap trying to make the server maintenance. I think I deserve my money back, (even though i know the ncsoft team would never allow it.)
I made loss in the past doing trade for hot money (adena) too.
Anyway, I just applied for server transfer and my request was accepted. Pending atm. However, it's January 5th today and I wish to know when is the next server transfer maintenance so that I can sell all my stuffs in time?
We extended all of the free transfer code expirations back in early December. They will now expire after 11:59pm (Pacific Time - USA) February 28, 2011. If you continue to get any errors when trying to apply your code to a character, contact tech support. :)
I realised I forgot to leave clan when I was double checking the server transfer FAQ.
When something stops working, then someone claims its fixed, and you go out and test it to find out it didn't work, you will have a greater tendecy to think it wasn't fixed at all (like I did) instead of checking the real cause of the problem, so a sticky post would be very helpful to remind people to check other conditions that may block server transfer.
Question for Sace, do the names of the character that is transferring and the placeholder toon on the destination server have to be exactly the same? I read the transfer page and didn't see the answer :o
I realised I forgot to leave clan when I was double checking the server transfer FAQ.
When something stops working, then someone claims its fixed, and you go out and test it to find out it didn't work, you will have a greater tendecy to think it wasn't fixed at all (like I did) instead of checking the real cause of the problem, so a sticky post would be very helpful to remind people to check other conditions that may block server transfer.
Let me see if I got this right. You missed your chance to transfer servers by not having your character leave clan before the transfer request? The "Character Server Transfer Service Rules and Requirements" states this is a prerequisite. Now you feel NCSoft Staff should add a sticky telling everyone to make sure they do everything in the "Character Server Transfer Service Rules and Requirements"?
•You must remove the character who will be transferring from his or her clan/alliances before you request a server transfer and until the transfer is complete.
Server transfers and all other account services will be processed on a weekly basis during the regular Tuesday maintenance periods.
Thank you, so I should be over the other server ... in about 12 hours. Imo, Sace really rocks, she finds players' question on all topics and though my question was trivial and I didn't even ask specifically a NC staff to answer my question (was hoping some players can answer that), I got a reply anyway. Good job Sace, keep it up. Thanks again.
that really sucks, you really should do something with that..
I have to use all my pops before transfer :P
and when do we loose the codes?
and how about the Pig Lollipop from the L2 collectors edition, we can't loose that! ;P (can't be traded after the mail system either -.-)
Let me see if I got this right. You missed your chance to transfer servers by not having your character leave clan before the transfer request? The "Character Server Transfer Service Rules and Requirements" states this is a prerequisite. Now you feel NCSoft Staff should add a sticky telling everyone to make sure they do everything in the "Character Server Transfer Service Rules and Requirements"?
•You must remove the character who will be transferring from his or her clan/alliances before you request a server transfer and until the transfer is complete.
You got it wrong. First, I didn't miss anything. Second, I just agreed with a suggestion that states that sticking a FAQ for server transfer would avoid false complaints of server transfer not working yet, and stated my experience where I double checked the FAQ and realised I forgot something.
So, I'd like to adivise you to read the posts more carefully cause there's no mention of NCSoft fault or any kind of demand at all on my last post.
When I was hacked, my account was locked down. Will that prevent me from using a server transfer?
I ask, because I do not see any codes in my Account, and I'd like to transfer a character from Naia to Chronos.
It wouldn't prevent you from using the service, but the free code that was inserted was removed when the account was locked down. Go ahead and submit a ticket, the GM team will be able to give you a replacement code.
It wouldn't prevent you from using the service, but the free code that was inserted was removed when the account was locked down. Go ahead and submit a ticket, the GM team will be able to give you a replacement code.