This is an FAQ for the Loyalty Subscription Gifts promotion that is included in the October Bonanza (http://www.lineage2.com/news/october-bonanza-details.html) celebration.
Please note that after you apply a re-occurring Loyalty Subscription to your account, do not alter your subscription further: leave your account on the Loyalty Subscription in order to get the reward. In situations where players switch back and forth between different subscriptions, they may not get the rewards they wanted if they switched off of that subscription.
What are the different Loyalty Subscription Gifts?
Regardless of what plan you choose, you will get the following gifts:
Dynasty Weapon Box: Double-click this box and it opens to give you a random Dynasty Weapon.
5 Birthday Present Packs: This birthday present is the same item your character receives from Alegria on that character's birthday. When opened, it contains one or more Birthday Vitality Potions, a birthday cake, and a Birthday Hat. Cannot be exchanged or dropped. Can be stored in a private warehouse.
What are the different Loyalty Subscription Plans?
One Month Subscription: Add a one-month subscription plan to your account between October 12 and October 31, 2011, and receive the gifts on the maintenance day following your sign-up.
30 Day or 60 Day Time Card: Apply a code from a 30-day or 60-day game time card to your Lineage II game account between October 12 and October 31, 2011, and receive the gifts on the following maintenance day.
Three-Month +1 Subscription: Change your subscription to the special 3 month +1 subscription plan between October 12 and October 31, 2011, and receive the gifts on the following maintenance day. The Three-Month +1 Subscription means that you pay for three months but you play for four months.
How long are these special subscription plans available?
October 12 and October 31, 2011. This means that you must sign up for the subscription plan you want before October 31. After October 31, these Loyalty Subscription plans and their rewards will no longer be available.
Which of my characters will get the reward items?
The reward items will be delivered to the highest level character on each server on that game account, to their private warehouse. This means that if you sign up for a Loyalty Subscription plan, your highest-level character on Chronos AND your highest-level character on Naia will both receive the Dynasty box and the 5 Birthday packs.
When do I get the reward for signing up for one of these plans?
The gifts are delivered on the maintenance day following your sign-up.
Is it possible to sign up for 2 subscription plans on the same account and get 2 set of gifts?
No. Each Lineage II game account is limited to one Loyalty Subscription plan reward set.
When will I be charged for purchasing one of the Loyalty Subscription plans?
It depends on your current account payment status and on which anniversary plan you choose.
If you choose the 30-day or 60-day game time code, you will be charged immediately because that code becomes tied to your NCsoft master account and you can then apply it to your Lineage II game account.
If your account status is 'not playable', that means that you currently have no payment plan. If you choose the 1 month Loyalty Subscription plan or 3 month +1 Loyalty Subscription plan, you will be charged immediately and the game time will be applied immediately.
If your account is 'playable' that means there it is using game time that you purchased previously.
If your account is currently on a game time card/code, and you choose the 1 month Loyalty Subscription plan or 3 month +1 Loyalty Subscription plan, you will be charged once the existing game time runs out. The Loyalty Subscription plan's game time starts being used after the existing game time runs out.
If your account is on any type of re-occurring billing plan and you switch to the 1 month Loyalty Subscription plan or 3 month +1 Loyalty Subscription plan, you will be charged once the current payment cycle completes. (For example, if you pay for 3 months at a time and you are charged once every 3 months, you will not be charged for the Loyalty Subscription plan until that same billing date arrives.)
Signing up for a 1-month or 3+1 month Loyalty Subscription plan:
Log in to your NCsoft master account. On the Game Account Details page, you see a banner advertising the Lineage II subscription promotion. Click on it.
On this next page, 'Choose New Payment Plan,' choose the 1 month plan or the 3+1 month plan.
You are now signed up for that subscription plan and your account is now 'playable.'
You will receive your gifts on the following Wednesday (maintenance day).
After the Loyalty Subscription game time is used up, your account will go inactive and not be playable until you re-subscribe to any payment plan or add game time to the account.
Please note that if you sign up for one of these two plans, your account will not revert back to the non-promotion plan you were on before. If you sign up for the 1 month promo plan, your subscription will become a regular re-occurring 1-month plan after the promo plan's game time runs out. If you sign up for the 3+1 month promo plan, your subscription will become a regular 3-month plan after the promo plan's game time runs out.
Signing up for the 30 Day or 60 Day Time Card reward:
Game time codes can be applied to an account at any time, without interrupting the account's existing payment plan.
Purchase a 30-day or 60-day game time code (you are charged at the time of purchase) and apply the code to your Lineage II account anytime between October 12 and October 31, 2011.
You will receive your gifts on the Wednesday after you apply the code.
After the game time is used up, and if your account doesn't have any other payment plans applied to it by the time the promo time expires, the account will go inactive and not be playable until more time is added or until a payment plan is applied.
Two Ways to Change Your Subscription:
You can decide if you want to change to a Loyalty Subscription plan by 'switching' or by 'cancel and re-subbing.' Both methods effectively have the same result and allow you to apply one of the Loyalty Subscription plans to your account.
If you're on re-occurring billing and you will want to continue with that after the Loyalty Subscription's time is up, 'switching' is better for you.
If you prefer to subscribe to the game without re-occurring billing, you might like the 'cancel and re-sub' option better. Whichever you choose will not effect your Loyalty Subscription or reward.
Switching Without Canceling Your Re-Occurring Billing:
Log in to your NCsoft Master Account (https://secure.ncsoft.com/cgi-bin/accountManagement.pl).
Click on the Lineage II game account that you want to apply an anniversary subscription to
Click on the banner that advertises Lineage II subscription promotions.
On this next page, you will see the options for 1 month and 3+1 months. The 30-day and 60-day game time card is not listed there because game time codes are applied differently.
Canceling and Re-Subscribing:
Follow these instructions (https://help.ncsoft.com/app/answers/detail/a_id/7410/kw/change%20subscription%20plan/session/L3RpbWUvMTMwMTM0MTkwNS9zaWQvTFNoUkQ0cWs%3D).
Canceling does not stop your account from using that the time that you already applied to it; the account will continue to be playable until the applied game time runs out.
If you have any questions that are not answered here, please post them in the October Bonanza Events thread (http://boards.lineage2.com/showthread.php?t=218368), or PM me. If there are common questions that were missed in this FAQ, they will be added as they become known.