3 accounts 0 weapons.... ok i think they got their math wrong cuz this isn't adding up right.
and putting in a ticket i don't think will help on this scale. if everyone put a ticket in might crash the game LOL this is big problem no just a few people but ALOT so ya please fix soon befor all the good weapons traded :)
guys... if your going to take the time to post on the forums... AT LEAST submit a support ticket if you haven't.
trying to get access to NSWest support i keep getting redirected to smth which my broser called fake site - custhelp.com. so yes, even cant make a ticket now
i will thank NC west for NOgrade shots but mb that dyna packet will be better :) i hope that was just some little problem because i know 5 ppls that dont have any dyna packet also
so much qq..for sure we will get the weapons...
The thing is that we are paying for this :), is not anything for free, this "event" part was for the ppl who paid. For sure all the ppl will get the weapon, but! the main problem is that when you say a date to get the reward and it don't come, without any explanation the ppl get angry, is something normal that the ppl react like this for a bad mannagment.
Wtf! same problem here on 3 accounts, staff will have to work answering mails and petitions, if they'd do things better and clear, (uthopying), but i'm sure the problem it's on us, cuz we didn't do a step as they indicated or sth like that, be clear like water my friends!
I paid for 2 different accounts at the same time with the same credit card, only 1 of them got it. I had confirmed with support that both accounts were subscribed with the loyalty subscription so what happened?
We are aware of the situation of players that used a GTC for the promo event not receive they're rewards. We're looking into it and once I know more about when we can fix this, I'll let you know. We apologize for the inconvenience and assure you we will rectify this problem.
its not only just time cards, i paid for 1 month on all 3 accounts as i normaly do. and didn't get jack. and some got them on 1 account and not on another. when they paid same way for both accounts. so i think we can put out the how you paid is the problem.
We are aware of the situation of players that used a GTC for the promo event not receive they're rewards. We're looking into it and once I know more about when we can fix this, I'll let you know. We apologize for the inconvenience and assure you we will rectify this problem.
I clicked on the promo banner you had, it took me to the subscription page
& I signed up on 2 accounts with credit card a few days ago. No weapon box on both accounts :(
We are aware of the situation of players that used a GTC for the promo event not receive they're rewards. We're looking into it and once I know more about when we can fix this, I'll let you know. We apologize for the inconvenience and assure you we will rectify this problem.
Ok... i dont have my dyna box and i bought a timecard for 2 month... what i do?
I dont know why it didnt work cause i did all that the instruction for the promotion said. So i need some answers please.
Ty
Okay, I've updated my report of the forum players' situation to include missing gifts after subbing with a non-GTC as well. I see that GMs have already seen evidence of that as well from the tickets they're receiving. We're working on fixing this!
Please be sure to check your personal warehouse on all your characters! Looks like some of the tickets are of players who did receive their gifts but didn't look in their warehouse or on the right character before petitioning.
please fix it as quickly as you can. it might not seem like much but in a way you are giving some players a upper hand over others right now. i'm seeing selling and trading like crazy and well no offence but i seen in past how long it takes for you guys to make things right. and well i'd like to have my weapons now, not next week or maybe more while others are reaping off selling them trading them and enhancing them......
Okay, I've updated my report of the forum players' situation to include missing gifts after subbing with a non-GTC as well. I see that GMs have already seen evidence of that as well from the tickets they're receiving. We're working on fixing this!
When this problem gets resolved, do you know if we're going to have to wait until next Wednesday to get our Dynasty weapons?
To think they need you to post things didn't go as planned and you demand they rectify the issue is just down right laughable.
gift noun
1.something given voluntarily without payment in return, as to show favor toward someone, honor an occasion, or make a gesture of assistance; present.
2.the act of giving.
3.something bestowed or acquired without any particular effort by the recipient or without its being earned: Those extra points he got in the game were a total gift.
4.a special ability or capacity; natural endowment; talent: the gift of saying the right thing at the right time.
You did not pay for anything more than you already would be paying for with your monthly subscription. The fact that so many long term subscribers would be surprised the "GIFT" was not in their warehouse as promised is laughable. After all these years on earth... in game... as an adult you should be able to handle your emotions when you are let down by a promise.
To think they need you to post things didn't go as planned and you demand they rectify the issue is just down right laughable.
gift noun
1.something given voluntarily without payment in return, as to show favor toward someone, honor an occasion, or make a gesture of assistance; present.
2.the act of giving.
3.something bestowed or acquired without any particular effort by the recipient or without its being earned: Those extra points he got in the game were a total gift.
4.a special ability or capacity; natural endowment; talent: the gift of saying the right thing at the right time.
You did not pay for anything more than you already would be paying for with your monthly subscription. The fact that so many long term subscribers would be surprised the "GIFT" was not in their warehouse as promised is laughable. After all these years on earth... in game... as an adult you should be able to handle your emotions when you are let down by a promise.
Gift is simply the marketing term for it. Unless otherwise specified in some sort of fine print (of where there was none I agreed to in which the usage of the word "gift" was mentioned), it is to be taken as a service paid for.
Unless of course you don't understand the U.S. consumer protection laws.
Edit: Your understanding of Lineage 2 as a service is fundamentally flawed and downright wrong. Lineage 2 is not a gift bestowed by the gods unto only the worthiest of us mere mortals. It is a service that I pay for. As such, I have every right to voice my opinions (both positive and negative) about said product. Not to mention I am protected by a number of lengthy laws as to how I can interact with said product. I am completely within my rights to be upset over a service that was promised to me not being rendered. But I digress...
so any word yet? 3 accounts 21 chars later and its confirmed no weapon boxes in inventorys, private wh, our clan wh. i checked high and low just to be sure i didn't over look it.
and as for it being a gift yes this is true but you also got to think how many people came back or re opened old accounts just for this, when any other time they would not have. so in turn yes they are in a way paying for it. i know i would have left my accounts go down this month if it wasn't for this weapon thing. could used that 45 bucks on something better but they made an offer of free stuff/gear. so like many others i said ok i'll just keep them up. figuring i'd log in today trade some weapons and do some lvling. nope my day pretty much for screwed. and even worse got all these people making money off it while others still waiting to see if they going to get them and how long they will have to wait to get them while other getting richer. and this is fair how???
please update us any word at all of whats going on anything?
To think they need you to post things didn't go as planned and you demand they rectify the issue is just down right laughable.
gift noun
1.something given voluntarily without payment in return, as to show favor toward someone, honor an occasion, or make a gesture of assistance; present.
2.the act of giving.
3.something bestowed or acquired without any particular effort by the recipient or without its being earned: Those extra points he got in the game were a total gift.
4.a special ability or capacity; natural endowment; talent: the gift of saying the right thing at the right time.
You did not pay for anything more than you already would be paying for with your monthly subscription. The fact that so many long term subscribers would be surprised the "GIFT" was not in their warehouse as promised is laughable. After all these years on earth... in game... as an adult you should be able to handle your emotions when you are let down by a promise.
Dont try to look smart now. ppl had to pay money before they actually needed to get this "gift", so it is like purchase.
I guess you have been let down so many times that you lost all emotions already. I pitty you. Now go, look into the mirror and laugh how smart that guy in front of you are.
To think they need you to post things didn't go as planned and you demand they rectify the issue is just down right laughable.
gift noun
1.something given voluntarily without payment in return, as to show favor toward someone, honor an occasion, or make a gesture of assistance; present.
2.the act of giving.
3.something bestowed or acquired without any particular effort by the recipient or without its being earned: Those extra points he got in the game were a total gift.
4.a special ability or capacity; natural endowment; talent: the gift of saying the right thing at the right time.
You did not pay for anything more than you already would be paying for with your monthly subscription. The fact that so many long term subscribers would be surprised the "GIFT" was not in their warehouse as promised is laughable. After all these years on earth... in game... as an adult you should be able to handle your emotions when you are let down by a promise.
We paid for a specific kind of subscription, one that came with a promotional item. Giftshops don't give out items for free, your logic is intentionally flawed and you are being deliberately misleading. You don't have to troll every single thread with your tongue in cheek nonsense. As far as acting like an adult is concerned, complaining about an incomplete order is the appropriate thing to do. The player base has been very civil and understanding about this situation. Standing still and doing/saying nothing is the exact opposite of what an adult should be doing when they get burned, whether it is intentional or not. Together we can help get this problem fixed, why don't you try being part of the team instead of spending all day quoting dictionaries?
To think they need you to post things didn't go as planned and you demand they rectify the issue is just down right laughable.
gift noun
1.something given voluntarily without payment in return, as to show favor toward someone, honor an occasion, or make a gesture of assistance; present.
2.the act of giving.
3.something bestowed or acquired without any particular effort by the recipient or without its being earned: Those extra points he got in the game were a total gift.
4.a special ability or capacity; natural endowment; talent: the gift of saying the right thing at the right time.
You did not pay for anything more than you already would be paying for with your monthly subscription. The fact that so many long term subscribers would be surprised the "GIFT" was not in their warehouse as promised is laughable. After all these years on earth... in game... as an adult you should be able to handle your emotions when you are let down by a promise.
Any word yet on whats going on? getting it figured out or just going to keep us in the dark and guessing? not trying to be a ***** but sorry i have very little faith anymore ever since the other server merge and tw mess. since then it seems you guys have been messing up with almost every major patch. and no offence we all seen how long it took you guys to fix those mistakes/bugs some aren't fixed yet some are. really tho now is the time to keep us informed.
We paid for a specific kind of subscription, one that came with a promotional item. Giftshops don't give out items for free, your logic is intentionally flawed and you are being deliberately misleading. You don't have to troll every single thread with your tongue in cheek nonsense. As far as acting like an adult is concerned, complaining about an incomplete order is the appropriate thing to do. The player base has been very civil and understanding about this situation. Standing still and doing/saying nothing is the exact opposite of what an adult should be doing when they get burned, whether it is intentional or not. Together we can help get this problem fixed, why don't you try being part of the team instead of spending all day quoting dictionaries?
LOL, you go to a gift shop to buy gifts for other people, not to give yourself a gift. Did I really need to explain that? To say you got burned is OVERREACTING, they will work it out and you will get your free gift shortly. A few days ago this community was complaining the free gift was worthless and now seems the player base can't live another hour without the random dynasty weapon.
sace, do all we need to do is an in game GM petition? i had toons that got weapon gift, and no support pack, then the other got support packs and no weapon pack :(
Mark me down as another who didn't get their stuff. I have two accounts, I got nothing on one, and only the thank you gifts (potions, soulshots, and so forth) on the other. I paid with a credit card and renewed on October 12th. Also, I already created a support ticket.
Okay, I've updated my report of the forum players' situation to include missing gifts after subbing with a non-GTC as well. I see that GMs have already seen evidence of that as well from the tickets they're receiving. We're working on fixing this!
Please be sure to check your personal warehouse on all your characters! Looks like some of the tickets are of players who did receive their gifts but didn't look in their warehouse or on the right character before petitioning.
Sace is necessary to make the petiton in game or web support ticket ?, I have 4 accounts and none of them have the gift :(
simple fact is some got them some did not. now you tell me how that in any way the is right, and that i should not be little upset. that would be like you taking your car to a mechanic and him telling you ya it will be done in an hour and that hour is up he hands the keys to your friends car and tell you oh we are still working on yours and walks away and doesn't say another word to you.... yup kinda same deal here we got told something was going to happen and it did to a point but only to lets say half the people they said it was going to happen too.
now is not the time to defend ncsoft sorry they made enough mistakes to put on there big boy pants and take care of it in a TIMELY manor timely is the key word there, since i myself don't feel i should have to wait a week to get what i should have gotten today like alot of others have. the more we try to stick up for them the more stuff like this is going to happen. if they woulda tested this event properly befor going live with this then this should have never happened. but we have all seen they do not fully test anything they put into game lol. its sad but true thats why we have problems like this and many other problems,bugs, ect.... and well its not the players fault is it? mmm no i would think not. now then lets stop trying to stick up for them cuz i'm sure they can do that themselfs they are old enough to know how to.
in the mean time i paid money for a month of game time plus gifts, and i don't see them in my wh while others are running around selling and trading while others have to wait? no no thats not right at all.
Gift is simply the marketing term for it. Unless otherwise specified in some sort of fine print (of where there was none I agreed to in which the usage of the word "gift" was mentioned), it is to be taken as a service paid for.
Unless of course you don't understand the U.S. consumer protection laws.
Edit: Your understanding of Lineage 2 as a service is fundamentally flawed and downright wrong. Lineage 2 is not a gift bestowed by the gods unto only the worthiest of us mere mortals. It is a service that I pay for. As such, I have every right to voice my opinions (both positive and negative) about said product. Not to mention I am protected by a number of lengthy laws as to how I can interact with said product. I am completely within my rights to be upset over a service that was promised to me not being rendered. But I digress...
The only service you pay for is access to this virtual world... nothing more, nothing less... you should post links to the laws that grant you the right to be upset. While you are browsing the consumer protection library, add the links to the laws that grants you the rights to have virtual items that belong to NCSoft. Yeah, the vitual items they let you play with in their virtual playground.
simple fact is some got them some did not. now you tell me how that in any way the is right, and that i should not be little upset. that would be like you taking your car to a mechanic and him telling you ya it will be done in an hour and that hour is up he hands the keys to your friends car and tell you oh we are still working on yours and walks away and doesn't say another word to you.... yup kinda same deal here we got told something was going to happen and it did to a point but only to lets say half the people they said it was going to happen too.
now is not the time to defend ncsoft sorry they made enough mistakes to put on there big boy pants and take care of it in a TIMELY manor timely is the key word there, since i myself don't feel i should have to wait a week to get what i should have gotten today like alot of others have. the more we try to stick up for them the more stuff like this is going to happen. if they woulda tested this event properly befor going live with this then this should have never happened. but we have all seen they do not fully test anything they put into game lol. its sad but true thats why we have problems like this and many other problems,bugs, ect.... and well its not the players fault is it? mmm no i would think not. now then lets stop trying to stick up for them cuz i'm sure they can do that themselfs they are old enough to know how to.
in the mean time i paid money for a month of game time plus gifts, and i don't see them in my wh while others are running around selling and trading while others have to wait? no no thats not right at all.
I bet most of the subscribers on here FREAKING out didn't look in the right place for the worthless weapon and I know we won't see them post on here they found the item in their warehouse on another character. Those that can't find it will get the issue rectified once support can help them.
Look all I'm saying is this is not the end of the world and NCSoft has often corrected missing items problems in the past. So, put down the torches and everyone stay calm.
LOL, you go to a gift shop to buy gifts for other people, not to give yourself a gift. Did I really need to explain that? To say you got burned is OVERREACTING, they will work it out and you will get your free gift shortly. A few days ago this community was complaining the free gift was worthless and now seems the player base can't live another hour without the random dynasty weapon.
Typing overreacting in capslocks is overreacting. Saying burned is not. But if it was, what word are we allowed to use so that "DrachaVonDrachen" won't pull out his dictionary and tell us we are wrong?
Besides, you are still wrong. Your basic premise is flawed. The dynasty weapon is not a gift. It never was and it was never implied to be. The banner is very clear. Subscribe and get a dynasty weapon.
The only service you pay for is access to this virtual world... nothing more, nothing less... you should post links to the laws that grant you the right to be upset. While you are browsing the consumer protection library, add the links to the laws that grants you the rights to have virtual items that belong to NCSoft. Yeah, the vitual items they let you play with in their virtual playground.
I bet most of the subscribers on here FREAKING out didn't look in the right place for the worthless weapon and I know we won't see them post on here they found the item in their warehouse on another character. Those that can't find it will get the issue rectified once support can help them.
Look all I'm saying is this is not the end of the world and NCSoft has often corrected missing items problems in the past. So, put down the torches and everyone stay calm.
In the middle of a huge PR farce that is the whole NCWest/Innova thing they should have made **** sure the events they run to calm their subscribers down run without a hitch.
And yes it is perfectly reasonable for people that bought the promotion to have the expectation that they will receive the service they paid for. Since they accepted NCWest's offer and paid for it. And yeah the italicized are legal terms, look them up, contract law will help you.
And no I haven't bought any promotional offer and have no vested interest in this. Except your attitude is quite frankly ... bizarre.
The only service you pay for is access to this virtual world... nothing more, nothing less...
The only problem with your logic (if I can even call it that) is that I explicitly paid for the virtual items in this promotion (you realized they created an entirely different subscription type for this, right?). Regardless of the fact that the pricing was the same, I was promised virtual goods in addition to my normal monthly rate.
sooo any word as to whats going on yet? or like other mistake are we going to be kept in the dark intill the very end? we would all like this done quickly but i think others would agree you need to start informing us better and more often. not only with this issue but others as well.
I imagine you guys are innundated with petitions so I wont bother submitting one unless you tell us too. However I do think I should mention that I activated a previously inactive account, just in case that helps!
I added CC sub to 1 account, but canceled later and had the weapon box & b-day buffs therer.
Added 30-days time-card to an other account but had nothing there.
Oh well, what do I care..? Not returning anyways ;)
simple fact is some got them some did not. now you tell me how that in any way the is right, and that i should not be little upset. that would be like you taking your car to a mechanic and him telling you ya it will be done in an hour and that hour is up he hands the keys to your friends car and tell you oh we are still working on yours and walks away and doesn't say another word to you.... yup kinda same deal here we got told something was going to happen and it did to a point but only to lets say half the people they said it was going to happen too.
now is not the time to defend ncsoft sorry they made enough mistakes to put on there big boy pants and take care of it in a TIMELY manor timely is the key word there, since i myself don't feel i should have to wait a week to get what i should have gotten today like alot of others have. the more we try to stick up for them the more stuff like this is going to happen. if they woulda tested this event properly befor going live with this then this should have never happened. but we have all seen they do not fully test anything they put into game lol. its sad but true thats why we have problems like this and many other problems,bugs, ect.... and well its not the players fault is it? mmm no i would think not. now then lets stop trying to stick up for them cuz i'm sure they can do that themselfs they are old enough to know how to.
in the mean time i paid money for a month of game time plus gifts, and i don't see them in my wh while others are running around selling and trading while others have to wait? no no thats not right at all.
I hear ya... so disappointing..
Trying to find a page where I can give some feedback about them(survey type of thing), but so far nothing.
wow gotta love how they work, its been how many hours now and only info we got was they know of the problem lol this really shouldn't surprise me one bit but i guess i was hopping they would get off their butt and do something this time but like all other problems looks like they going to push it under the rug for a bit.
impressing same ppl crying for naia and move to na ..... same ppl crying to hybrid system and put signatures and post that they wont renew and same ppl renew and cry for the dyna weapon EPIC
In the middle of a huge PR farce that is the whole NCWest/Innova thing they should have made **** sure the events they run to calm their subscribers down run without a hitch.
And yes it is perfectly reasonable for people that bought the promotion to have the expectation that they will receive the service they paid for. Since they accepted NCWest's offer and paid for it. And yeah the italicized are legal terms, look them up, contract law will help you.
And no I haven't bought any promotional offer and have no vested interest in this. Except your attitude is quite frankly ... bizarre.
Another on point post from seb. Draka, I know you're fanboi número uno, and at times you're right about all the cry; however, offering someone an item or a service, in return for an item or service from them, is not the definition of a gift.
I reactivated three different ways. On one account I paid a three month subscription, no dynasty box. One account I just add a month, no dynasty box. The last account I added two month time card, no dynasty box.....I give up.....
However, I did get the potion boxes and all other boxes that I should have received.
I also submitted a trouble ticket to identify the issue. As long as it is fixed, I am happy.
I got boxes on all my accounts, but OL from my party sign for promo plan 14/10 on his 2 accounts (on same master account), one of them had exiration 16/10, second - begining of november. Second account got weapon but first one - not. And now promo banner available just for second account but dont shown for first one.
I paid for 2 different accounts at the same time with the same credit card, only 1 of them got it. I had confirmed with support that both accounts were subscribed with the loyalty subscription so what happened?
Already submitted a ticket.
2 game accounts, same master account. Oct 13.
One cancel (CC) + resub (PayPal) = no birthday packs, no dyna box, worthless support packs received. (master account != game account)
Another changed via banner (PayPal/PayPal) = all in order. (master account == game account)
And yes, banner is only shown on an account that RECEIVED the dyna box.
What is more, now I read Subscription: 3 Month (€), even though e-mail clearly states
Congratulations! You have successfully activated your Lineage II game account.
You are currently on the 3 Month + 1 Free Month plan.
Your next payment is due Oct 15, 2011. <-- the MAIN issue why it was auto-reverted to 3 month sub!
(My other account, which received the box, 'is due Nov 13, 2011')
I Add GTC Time Card 30 days in 16/10 in folder of event october bonanza but 0 Dyn Box :confused:
I hope to resolve these problems to add credit to my second account.
Amazing... you are all so UPSET over not getting something that doesn't even exist in any tangible realm.
I just don't understand why anyone is freaking out over this "small issue", we have several reasons to be happy and grinding; first this is not the only time this has happened; they said they know and are working on a fix; you get to play the best game ever; most of you were giving them $15 anyway; there is no real value in pixels; this item is so last year; they gave you like 15 other items that will go further in helping you grind endlessly; even without the item look how our population has grown; you get to see old friends; did I mention vitality items... OMG!!
All the fake lawyer talk aside, the over-reacting will not help this situation at all, no amount of angry words will change the level of service you have received. So, stop wasting time on the forums and go enjoy the game you pay to play.
No dynasty box on either server and all my event gifts are lost because i was logged out on sub.Is it truly so hard to set up the event gifts to work with the dimension merchant??Put everything in the dimension merchant and let me claim it on the character i want when i want.Please stop making things so annoying for the player that i have to make "preparations" to get the enjoyment i want out of the game.And for all you filthy trolls i hope someday you have to be on the receiving end of the last part of the Jay and Silent Bob Strike Back movie.....http://www.youtube.com/watch?v=tsXKAtpLm4I
You did not pay for anything more than you already would be paying for with your monthly subscription.
There is no mandatory "monthly subscription" payments on free to play servers lol.
NC West is no longer a monopoly on English-language L2, and their "old" subscription rates are no longer relevant. Their "new" (if not "interim") subscription rate includes an one-time ingame payment of at least 45m of adena value (or what is the NPC price of those weapons?). That's their new offer that their players are accepting instead of just cancelling the old subscription and going to a free-to-play competitor.
I wrote a petition yesterday to inform GMs about the problem.
I checked this morning, and they told that they are aware of the situation, but they couldn't do someting for me at this moment. They told me to send a message to https://help.ncsoft.com/ explaining exactly what's going on.
So, i did it.
edit: like i said before, the only thing missing is the dynasty weapon box.
Amazing... you are all so UPSET over not getting something that doesn't even exist in any tangible realm.
I just don't understand why anyone is freaking out over this "small issue", we have several reasons to be happy and grinding; first this is not the only time this has happened; they said they know and are working on a fix; you get to play the best game ever; most of you were giving them $15 anyway; there is no real value in pixels; this item is so last year; they gave you like 15 other items that will go further in helping you grind endlessly; even without the item look how our population has grown; you get to see old friends; did I mention vitality items... OMG!!
All the fake lawyer talk aside, the over-reacting will not help this situation at all, no amount of angry words will change the level of service you have received. So, stop wasting time on the forums and go enjoy the game you pay to play.
Are you brain damaged?
i see still no word on progress, figures they times when they should be informing us what going on is the times where their not to be found. first we were told check all char, put in ticket with help site, gm tickets, so many voicing dismay on here and yet they can't tell us anymore then we know theirs a problem and we are working on it? how about a eta.... wait nvm we all seen how you guys guess. ok many how this happened? oh and again my bad i don't see ncsoft coming forward and saying oops we messed up but instead of letting it go we going to just take server down and fix it right away? nope they didn't do nothing like that. in all honestly i see them all sitting there chatting so guys they fell for it again dumb suckers. so all your friends guy their gifts?.........
really tho did you guys figure out what happened? maybe a time when something going to happen? and whats going to happen?
longer you take the more unfair your making it i hope you guys know this. yes to some they might be worthless weapons but other renewed just for this. and it needs to be fixed asap, not in next weeks patch.
i see still no word on progress, figures they times when they should be informing us what going on is the times where their not to be found. first we were told check all char, put in ticket with help site, gm tickets, so many voicing dismay on here and yet they can't tell us anymore then we know theirs a problem and we are working on it? how about a eta.... wait nvm we all seen how you guys guess. ok many how this happened? oh and again my bad i don't see ncsoft coming forward and saying oops we messed up but instead of letting it go we going to just take server down and fix it right away? nope they didn't do nothing like that. in all honestly i see them all sitting there chatting so guys they fell for it again dumb suckers. so all your friends guy their gifts?.........
really tho did you guys figure out what happened? maybe a time when something going to happen? and whats going to happen?
longer you take the more unfair your making it i hope you guys know this. yes to some they might be worthless weapons but other renewed just for this. and it needs to be fixed asap, not in next weeks patch.
It's not like the servers crashed and have been offline for a week, seriously.
They told you they're working on a solution. Show some patience.
It's not like the servers crashed and have been offline for a week, seriously.
i like to stand up for what i was promised and paid for? and ya they said they know about the problem and are working on it but that does not give us anymore details of when what where and how this is going to get fixed does it? so next time befor you open your month try thinking. some of us don't like to get walked on and back down from every fight. and guess what i will keep posting untill its fixed. there shoulda been no reason this shoulda happened in the first please. if proper testing and other stuff was done this all would went off with no problems. i think we all can agree on that. and i'm sure most of us would like to see this taken care of befor next server maintenance.
so would any other troll like to take a shot at me for having some balls and speaking up from myself and others?
edit: and beside its not like this is Quantum Mechanics or anything a fix really shouldn't be that hard to figure out and then tell us about it.
Amazing... you are all so UPSET over not getting something that doesn't even exist in any tangible realm.
I just don't understand why anyone is freaking out over this "small issue", we have several reasons to be happy and grinding; first this is not the only time this has happened; they said they know and are working on a fix; you get to play the best game ever; most of you were giving them $15 anyway; there is no real value in pixels; this item is so last year; they gave you like 15 other items that will go further in helping you grind endlessly; even without the item look how our population has grown; you get to see old friends; did I mention vitality items... OMG!!
All the fake lawyer talk aside, the over-reacting will not help this situation at all, no amount of angry words will change the level of service you have received. So, stop wasting time on the forums and go enjoy the game you pay to play.
Thank God someone has a brain!! I heard that there were 300+ tickets about this issue and felt a little sick to my stomach. I've gotten one thing out of this - appreciation for the user population I support. If you all had any sense at all you'd be kind to the GMs. Trying to get them to understand that the issue the player population is facing is critical by being cruel will only get you ignored. Somewhere, some intern is running up and down the halls screaming about the "Lineage II disaster of 2011" because of all your complaining. If one thing is certain about technology - it's that if it's still "breathing" it can be repaired. Patience, kindness and intelligence people!
Amazing... you are all so UPSET over not getting something that doesn't even exist in any tangible realm.
I just don't understand why anyone is freaking out over this "small issue", we have several reasons to be happy and grinding; first this is not the only time this has happened; they said they know and are working on a fix; you get to play the best game ever; most of you were giving them $15 anyway; there is no real value in pixels; this item is so last year; they gave you like 15 other items that will go further in helping you grind endlessly; even without the item look how our population has grown; you get to see old friends; did I mention vitality items... OMG!!
All the fake lawyer talk aside, the over-reacting will not help this situation at all, no amount of angry words will change the level of service you have received. So, stop wasting time on the forums and go enjoy the game you pay to play.
It's not fake, go sit in a contract law class or read a restatement lol. Look, I could care less at this point. I didn't re-sub, so no skin off my back, but I do grow tired of you jumping on here with you play-nc panties on, rdy to defend them to the death. They screwed up, in the middle of ppl already not being pleased about some of these "announcements." You jump on and start goin on about how no one has a right to it blah blah, it's a gift, blah bla. What was pointed out to you was your complete ignorance. You can't entice someone to do something by promising them something for it, and then not deliver. I'm not saying people have grounds for an insta-suit, nor that they should sue, just pointing out that's not the simple benevolent gift that you make it out to be. Man up and admit your ignorance.
Yea pretty bummed out right now, and not about the weapon.
I really really want the Bday vita pots so I can maintain lvl 4 vitality during good parties. Went from 75-76 in about an hour last night. But the PC vita buff wore off and I was eating into my vita. I had my entire weekend planned around vita buffs. Gonna be pretty disappointed if they give me a "Maybe next week" answer.
You also get 3 times per day a PC gift box which for me contained a 1-hr vitality regen item and a 1-hr buff scroll each time. So there's 4 hours of lvl 4 vitality there.
You also get 3 times per day a PC gift box which for me contained a 1-hr vitality regen item and a 1-hr buff scroll each time. So there's 4 hours of lvl 4 vitality there.
Actually, the first time (10 minutes) only gives you a buff star and the third time (120 minutes) gives you a transform box, no vit items inside!
Amazing... you are all so UPSET over not getting something that doesn't even exist in any tangible realm.
I just don't understand why anyone is freaking out over this "small issue", we have several reasons to be happy and grinding; first this is not the only time this has happened; they said they know and are working on a fix; you get to play the best game ever; most of you were giving them $15 anyway; there is no real value in pixels; this item is so last year; they gave you like 15 other items that will go further in helping you grind endlessly; even without the item look how our population has grown; you get to see old friends; did I mention vitality items... OMG!!
All the fake lawyer talk aside, the over-reacting will not help this situation at all, no amount of angry words will change the level of service you have received. So, stop wasting time on the forums and go enjoy the game you pay to play.
The first thing you have to realize is that NCSoft is not your friend. They are a company. We pay said company for a service. When a company fails to deliver on said service, you should not just shrug your shoulders and walk away. It's people like you who have allowed companies to step all over people with no regard.
"Give them an inch; they'll take a mile."
Granted, some people are being rather rude about the whole ordeal, but the notion that I can't be upset to utterly absurd.
P.S.: It wasn't the Dynasty weapon I was looking forward to; it was the 5x Birthday Gift vitality items.
Amazing... you are all so UPSET over not getting something that doesn't even exist in any tangible realm.
I just don't understand why anyone is freaking out over this "small issue", we have several reasons to be happy and grinding; first this is not the only time this has happened; they said they know and are working on a fix; you get to play the best game ever; most of you were giving them $15 anyway; there is no real value in pixels; this item is so last year; they gave you like 15 other items that will go further in helping you grind endlessly; even without the item look how our population has grown; you get to see old friends; did I mention vitality items... OMG!!
All the fake lawyer talk aside, the over-reacting will not help this situation at all, no amount of angry words will change the level of service you have received. So, stop wasting time on the forums and go enjoy the game you pay to play.
Nice one Dracha.....just when i thought you turned to the dark side you come to show us the light . :)
Nothing makes me more pleased than to see you here leading the charge; I want to personally thank you for causing us to turn the other cheek and see the error of our ways....how could we possibly be upset over this.....over this perfect run company and game.....ty Dracha, ty Dracha......
BTW Dracha, the game we "pay to play" is about to become "free to play"....see you on the servers :)
I signed up a few days ago, clicked on the promo banner,
it took me to subscription page, & i signed up with credit card.
but no dyn box :(
I did the exact same thing, I got a bunch of feathers and milks and stuff but no Dynasty weapon, and no birhtday pack thing. Only reason I reactivated was because of a weapon. I blew my weapons up years ago and never thought I would come back.
I resubscribed specifically for the weapon / bday box. I was going to wait until GoD to resub or even later. I am not that upset I just would like what NC offered as a resub gift.
Edit: I got the feathers milks and potions as well. Just no dynasty / birthday pack like fumb.
It's not fake, go sit in a contract law class or read a restatement lol. Look, I could care less at this point. I didn't re-sub, so no skin off my back, but I do grow tired of you jumping on here with you play-nc panties on, rdy to defend them to the death. They screwed up, in the middle of ppl already not being pleased about some of these "announcements." You jump on and start goin on about how no one has a right to it blah blah, it's a gift, blah bla. What was pointed out to you was your complete ignorance. You can't entice someone to do something by promising them something for it, and then not deliver. I'm not saying people have grounds for an insta-suit, nor that they should sue, just pointing out that's not the simple benevolent gift that you make it out to be. Man up and admit your ignorance.
When people state they could care less and then follow with a plethora of words about the topic... they only prove how much they truly do care. I don’t need to sit in some community college law class to understand intent; no contract was broken due to their intent to deliver. Followed by the pure fact that they stated they understand customers did not receive the virtual item and they are working to rectify the issue, all this within hours of the said “issue†of the virtual item. Instead of wasting time with threats and tears over this “issueâ€, keeping a calm demeanor while posting your concerns will always prevail over tantrums and anger, contacting support and waiting for a fix is all that is really needed.
The first thing you have to realize is that NCSoft is not your friend. They are a company. We pay said company for a service. When a company fails to deliver on said service, you should not just shrug your shoulders and walk away. It's people like you who have allowed companies to step all over people with no regard.
"Give them an inch; they'll take a mile."
Granted, some people are being rather rude about the whole ordeal, but the notion that I can't be upset to utterly absurd.
P.S.: It wasn't the Dynasty weapon I was looking forward to; it was the 5x Birthday Gift vitality items.
I have never said let any big bad company walk all over you, which is the basic point here. They are not trying to pull a bait and switch on us subscribers. Something didn’t go as planned and a few paying customers think we should burn the town down to prove they can't get over on us. This mentally is flawed and has a negative impact on our community. Never have I said just walk away shrugging your adolescent shoulders. Give them a chance to find the missing pixels that should have been placed in your magical satchel while you dreamed of sugar plums dancing in your head.
When people state they could care less and then follow with a plethora of words about the topic... they only prove how much they truly do care. I don’t need to sit in some community college law class to understand intent; no contract was broken due to their intent to deliver. Followed by the pure fact that they stated they understand customers did not receive the virtual item and they are working to rectify the issue, all this within hours of the said “issue†of the virtual item. Instead of wasting time with threats and tears over this “issueâ€, keep a calm demeanor while posting your concerns will always prevail over tantrums and anger, contacting support and waiting for a fix is all that is really needed.
Actually, I don't care about the re-sub issue, what bothers me is your ignorant and meaningless rants of Webster's common dictionary terms. It is true, imo, that ppl are too quick to cry. And I have never said NCSoft would fail to eventually deliver. My point is that you came on here quoting the meaning of words like gift, and ppl took the time to educate you about how wrong you are. Saying to someone "hey give me cash u might not otherwise have given to me, and in return I'll give you something extra" is not a gift under any normal person's definition. Of course you refuse to acknowledge that, but I shouldn't expect much else from you at this point.
I have never said let any big bad company walk all over you, which is the basic point here. They are not trying to pull a bait and switch on us subscribers. Something didn’t goes as planned and a few paying customers think we should burn the town down to prove they get over on us. This mentally is flawed and has a negative impact on our community. Never have I said just walk away shrugging your adolescent shoulders. Give them a chance to find the missing pixels that should have been place your magical satchel while you dreamed of sugar plums dancing in your head.
Quite the straw man you've put up there and beat up, don't you think? Try re-reading what I wrote and come back with an appropriate response.
You win, it is not a gift, and everyone should go back to freaking out over this and running around the house screaming "It is black October!!! NCSoft has really done it this time, ALL WILL NOT BE FORGOTTEN WHEN IT COMES TIME TO GIVE THEM ANOTHER $15 NEXT MONTH!"
Quite the straw man you've put up there and beat up, don't you think? Try re-reading what I wrote and come back with an appropriate response.
I have no clue what you mean with... "Quite the straw man you've put up", but I will go back and read your post.
You win, it is not a gift, and everyone should go back to freaking out over this and running around the house screaming "It is black October!!! NCSoft has really done it this time, ALL WILL NOT BE FORGOTTEN WHEN IT COMES TIME TO GIVE THEM ANOTHER $15 NEXT MONTH!"
I have no clue what you mean with... "Quite the straw man you've put up", but I will go back and read your post.
Or how about, "hey yea cool there was a promotion, but a lot of ppl are already upset over the uncertainty of the server changes and payment model questions. So it was kinda dumb for you to roll out your attempt to grab subscriptions if you weren't sure you could run it smoothly. Oh and btw, how about announcing what the new payment models will be, so we can all make good faith decisions on how to proceed."
NCSoft spent the last two weeks coming up with a process and a FAQ for players to ensure that there would be no issues related to receipt of certain virtual items. That a FAQ had to be created should have been telling. And yet, here we are. Trusting a company, once again, that has routinely let it’s customer base down. The distinction this time, however, is that you took my money and failed to deliver on a product. An offer was made. Acceptance was had. You have breached that agreement. As if the nature of a virtual economy wasn’t already a hot-button topic in social media... That you have not been reported to the attorney general is, to me, a shock.
You win, it is not a gift, and everyone should go back to freaking out over this and running around the house screaming "It is black October!!! NCSoft has really done it this time, ALL WILL NOT BE FORGOTTEN WHEN IT COMES TIME TO GIVE THEM ANOTHER $15 NEXT MONTH!"
I have no clue what you mean with... "Quite the straw man you've put up", but I will go back and read your post.
Again, you refuse to take responsibility for your posts and instead try to deflect what has occurred in this thread with passive-aggressive sarcasm. We didn't "win" as if this was some contest. You didn't lose the argument due to a stroke of bad luck. You were and continue to be wrong. Your basic premise was faulty and you continue to throw around lightly covered insults and insinuations. You have no clue what a straw-man argument is or how you just made one? How old are you exactly? I only ask, because you have made numerous implications that the people who disagree with you are children, while you yourself continue to display childish tendencies, mannerisms and a clear lack of the common sense that is accumulated with age.
It does not matter how upset people are, or if you precieve them to be over reacting. They paid for something and didn't get it. It matters very little if this was intentional or by mistake. Ncsoft has yet to rectify it, or give us any kind of eta, so people continue to be upset, and more become upset as they log in and find they are missing items they thought they were getting. Until the problem is fixed, people will continue to be disgruntled and they have every right to be. Whether they plan on subscribing next month or next year is irrelevant. We would appreciate it if you would cease with your intentional fallacies, misdirections and insults. You are only making the problem you perceive to be insignificant, significantly worse.
So 1 more dissapointment . i paid 2 accounts 1-month via paysafecard.I did it via the event picture so i am sure i did it correctly. Both of my accounts haven't received any Dynasty package not Birthday one. i only got those supply boxes and thats it.
Personally I think it was a strategic error to tie a reward to a subscription update beyond limiting the reward to currently subscribed customers. NCWest's best move at this point would be to give the reward to all current subscribers in order to distance themselves from the idea of "do this" - "get that". That would make it seem much more like an actual gift.
Some posts have been removed which were full of arguments about whether or not players have the right to be upset about the matter of not receiving the subscription gifts they were promised in exchange for signing up to the sub promos in this event. We acknowledge that this was a mistake: the players that signed up were indeed promised gifts, and we are working on fixing that so that they get them. All players have a right to their opinion, but the forums will be moderated to remove fighting and excessive insults in all situations. Please respect each others' opinions by not challenging them in an insulting, scoffing or belittling manner. Also, the forum rules (http://boards.lineage2.com/announcement.php?f=137) help explain why behavior like that in the removed posts is not appropriate.
Regarding the matter, we are in the process of testing a fix and, if it clears, we'll have news for you about when the fix will be implemented. :)