Known Issue: Warehouse problems

General Discussion Started Last reply 69 posts
I was able to deposit and retrieve items from the Clan Warehouse with no issues.
you might change the statment on this on shilen server withdrawing from clan warehouse doesnt work
you might change the statment on this on shilen server withdrawing from clan warehouse doesnt work
Submit a support ticket (https://lineage2.custhelp.com/app/ask/) please. Did you also try with different NPCs?
Submit a support ticket (https://lineage2.custhelp.com/app/ask/) please. Did you also try with different NPCs?
yes i tried in other towns too doesnt work at all with withdrawing from clan warehouse
Moved these posts into a new thread.

We are receiving some reports from players who are not able to Withdraw from Private/Clan warehouses, however we see that some players can do this with no issues. Although no pattern or cause has been found yet we continue investigating this issue. If you are seeing this issue please let us know through a support ticket, including character and server name and also what items you are trying to withdraw. Thanks!
well thats some interesting info sace. for me stashing/taking items from private warehouse works fine, for clan warehouse only stashing works.
today after updated i can't open my clan warehouse (i'm leader ) and i don't know why :( some GM can hlep me this problem :( hix
argh sace was too fast :P
i think this problem after i update my acc to midgrade .... hix 2 days ago :(
Just for the info. I am Clan Leader on Shilen, and have no issues with WH's that I see yet.
so can u tell me how i can open clan warehouse ? i'm leader clan but i can't open it after update :( and i don't know why
i have the same problem with my warehouse of clan :/
Let me just stop the **** tickets.

NO Clan leader can open their clan warehouse, so now we know its a update problem can just move to fix it since that is a BIG problem. Its not a client side problem.
Let me just stop the **** tickets.

NO Clan leader can open their clan warehouse, so now we know its a update problem can just move to fix it since that is a BIG problem. Its not a client side problem.
There are confirmed reports that some clan leaders are able to access the warehouse without issues, even one posted earlier in this thread. It might still be a client or update problem, but we are still investigating and trying different things, and until we find the cause and a solution we cannot move to fix. The support team is handling it, please be patient.
I just know on Chronus out the 19 leaders i talked to all are having the same issues. Also they cannot update the clan notice either.

It is not that I am not patient I understand things are not in your control but it is more of a global issue then a client side issue as some bugs are.
sace is correct sly , ive been able to access clan wh on low alt clan np, but our cl gets nada when he tries , i wondered if it ws clans with clan halls that have an issue or just random ?
There are confirmed reports that some clan leaders are able to access the warehouse without issues, even one posted earlier in this thread. It might still be a client or update problem, but we are still investigating and trying different things, and until we find the cause and a solution we cannot move to fix. The support team is handling it, please be patient.

I was patient :
- to day i was del system and update again 2 times
- used Repair 2 times
- Del game and download again 1 times
and =====>>>>> Still can't open clan warehouse . i think have something worng with something file we don't know , please fix it soon plz ..... i'm waitting :( . beascau all my items i needing in clan warehouse :( haizzzz:o
still don't have any answer to this problem ? :( just withdraw an item clan warehouse doesn't work everything else is fine :(
There are confirmed reports that some clan leaders are able to access the warehouse without issues, even one posted earlier in this thread. It might still be a client or update problem, but we are still investigating and trying different things, and until we find the cause and a solution we cannot move to fix. The support team is handling it, please be patient.

As I said yesterday before the maintenance, this is a Taiwan bug, i.e. a problem specific to the export version of the game:
http://boards.lineage2.com/showthread.php?t=247393&page=3#52
You could significantly shorten the procedure if you got in contact with your colleagues in Taibei. They have been collecting player feedback on the Clan Warehouse bug since two weeks.
edit: my problem fixed itself, so probably was not related to the clan wh bug.
Just tested on one of my chars that is a clan leader of one of my clans.

Server Naia, Warehouse Keeper on Fantasy Isle, I could retrieve or store items in clan warehouse or in private warehouse without a problem.
For CWH, tried stackable (coarse bone powder, non-grade soulshots) and non-stackable (harvester, academy D-grade light body armor) items.

I didn't try other warehouse keepers or chars though.
In Magmeld I just tried with my alt clan in Aden, and I can't get any item back. The windows doesn't open when i click "withdraw". It seem that deposit works fine but im not sure, i can't see what is inside.

I sent a ticket about it.
In Magmeld I just tried with my alt clan in Aden, and I can't get any item back. The windows doesn't open when i click "withdraw". It seem that deposit works fine but im not sure, i can't see what is inside.

I sent a ticket about it.

like you said ! When i click " Withdraw an item ( clan warehouse ) " the windows doesn't open :( ..... Hope Ncsoft fix it soon
I was able to deposit and retrieve items from the Clan Warehouse with no issues.

Unfortunately I can't access my clan warehouse, and it seems that item windows are a bit buggy. The window will close really fast but in my case I can't even get my clan warehoue window to open, i've tried a different comp and also consistency check
I could access my alt's CH yesterday after the update, but today no luck. I hope there is an emergency fix for this incoming.
still can't access clan warehouses, quit trying to add new things if you cant have something that has been in the game over 8 years continue to function.
:( i'm waitting ... but still can't open clan warehouse :( this function is basic hix plz hlep us GM .... fix it soon
i did try all 7 signs and villag . all can't open the window :
- Withdraw an item ( Clan Warehouse ) .
Although someone said fantasy insland can open it but it doesn't work :) . i try to make 1 new clan with another char and up clan to lv 2 : clan warhouse work .
Yesterday sv down 1 hours to fix bug ! but this bug still live :) .... Hope GM will fix soon :) thnks so much
CL of level 8 clan on Chronos, no CH, can't open CWH.

Tried various NPCs

I had this problem earlier today, but I think I managed to get it to work for a bit today, maybe was dreaming though, lol. If the problem is only occuring at certain times, it may be that this is time-specific and not specific to certain clans/players.

I've had no troubles with pvt WH on any of my toons.
i have the same problem with my clan warehouse
I notice that from the moment warehouse became full the problem start from this point.
Magmeld server
i have the same problem with my clan warehouse
I notice that from the moment warehouse became full the problem start from this point.
Magmeld server

My CWH is actually 1 item away from being full as well.
seriously its been over 3 days, the problem is not fixed. the problem started when i accidently filled the wh, which should not be a big deal but apparently thats a mindboggler
Now i notice ... my CWH full too and i can't open . Maybe this is a problem with it ? Any GM or AD plz check it plz i don't have much money buy item to test ! Anyone check plz ! ( Shilen )
In the process of testing the full WH theory with my alt clan. So far I have one item in there, and am able to open it. Going to buy some junk items and try to fill it and see what happens.

NPCs all stopped responding then disappeared, so giving up on the test.
In the process of testing the full WH theory with my alt clan. So far I have one item in there, and am able to open it. Going to buy some junk items and try to fill it and see what happens.

i want to do that too ! but now i just have some mil so i can't do that :( .... i think had 2 reason for that :
- Updated Mirgated acc
- CWH full
so , idn somebody think like me ?
Confirmed - This issue is happening due to full warehouses.

With 15 items remaining until full I was still able to withdraw from my alt clan's warehouse. I deposited 5 more items and the warehouse is now glitched and I can't withdraw anything.


So, simple fix, if you're unable to withdraw anything from your WH, just empty it out a little bit and you'll be fine. XD
Confirmed - This issue is happening due to full warehouses.

With 15 items remaining until full I was still able to withdraw from my alt clan's warehouse. I deposited 5 more items and the warehouse is now glitched and I can't withdraw anything.


So, simple fix, if you're unable to withdraw anything from your WH, just empty it out a little bit and you'll be fine. XD

if it is full you cant empty it out, you sir are NOT a genius
Thnks SodNam :D . Like exactly i think
But i remember 2 weeks ago my CWH full and i can Withdraw an item (CWH) . i think this is a bug at Groly Days patch . Hope Any GM and AD fix it please add more slot or do something . i hope don't lost any item
Thnks SodNam :D . Like exactly i think
But i remember 2 weeks ago my CWH full and i can Withdraw an item (CWH) . i think this is a bug at Groly Days patch . Hope Any GM and AD fix it please add more slot or do something . i hope don't lost any item

Yes, it's definately new with this patch, as my CWH is always full and have never seen this before.
Yes, it's definately new with this patch, as my CWH is always full and have never seen this before.

exactly ! I did test again . today i maken 1 clan and fill item to 194/199 =>>> function Withdraw an item ( CWH ) bug . not open window ..... i never seen this before .... hope GM fix soon :(
Clan Name:ShadowOrchids
Leader:Ricca01
Same computer
Same client
Two accounts
A clan leader in each account
Clan Angelineri have the wharehouse not full and clan leader FlintGoldmine can open the withdraw window.
Clan GoldmineBank have the warehouse full and clan leader TasilGoldmine cannot open the withdraw window.
So you could try to move an object in the private warehouse of TasilGoldmine from clan wharehouse of GoldmineBank and i check if works.
When can we exspect a fix for the CWH and Clan-message bugs?
Its annoying when you got 75% of your items stored in CWH and cant use them at all.

Is there a point to write ingame petition and/or delegate clanleader to solve that issue?
This bug, like the Energy of Destruction bug etc., is known since October 11:
http://lineage2.plaync.com.tw/event/bulletinDetail.asp?bid=18344&ct=2

In Korea everybody is at the moment busy with Lindvior, trying to get that update live in time so that the November Olympiad can start regularly (because of the peculiarities of the Korean payment system the Olympiad is one of the few things that still makes NCKorea any money). When Lindvior is live, the developers will have the time to attend to overseas problems

In Taiwan the GMs are for the time being manually removing items for the players from their Clan Warehouse.
Hi2all.
I have a problem with clan warehouse.
After choice to take (withdraw) nothing happens,although,that i am clan leader.
tnks
exactly ! I did test again . today i maken 1 clan and fill item to 194/199 =>>> function Withdraw an item ( CWH ) bug . not open window ..... i never seen this before .... hope GM fix soon :(

this is very good test and i hope Sace take very serius your test.

I am also infected with this bug and i can not access my clan warehouse as leader :(

i submitted a ticket but i think this is related to glory days update and only developers can help sace .... how long we will wait for help ?

i have this warehouse from 2006 .... and has a lot of items and memories inside
In Taiwan the GMs are for the time being manually removing items for the players from their Clan Warehouse.

That will be good to happen,due that i think its hard. its not the best thing,but will do for now,cause all the clans with full Clan wh having trouble atm :(
What about CWH? Still don't working. I can't withdrown items from CWH. When CN Soft will be working?:mad:
My my this is pure luck, after emergency maintenance as several critical error and I can not open the warehouse even though I Clan leader. But also the Bug motion continues and now what to do?
We already requested a fix for this issue. It will not be in tomorrow's maintenance.
We already requested a fix for this issue. It will not be in tomorrow's maintenance.

Good more have one solution.

and Fix movement is tomorrow maintence or no too ?
Good more have one solution.

and Fix movement is tomorrow maintence or no too ?
We're still investigating that one, but it may be tied to the same fix as the hotbar reset and HP bar fix.
We already requested a fix for this issue. It will not be in tomorrow's maintenance.

so you are saying people are going to go for more than 10 days without access to their clan wh? what kind of joke company are you guys running over there? Don't worry, they did an emergency maintenance to fail to add the working zombie campaign, but we still can't get into a clan wh, such trash.
so you are saying people are going to go for more than 10 days without access to their clan wh? what kind of joke company are you guys running over there? Don't worry, they did an emergency maintenance to fail to add the working zombie campaign, but we still can't get into a clan wh, such trash.

+1

i've never seen such a kind of company. L2 is seriously not worthy to play those days.
We already requested a fix for this issue. It will not be in tomorrow's maintenance.

Ah how about moving some stuff from cwh to clan leader wh until this is resolved
Server: Magmeld
Clan: Requiem
CL: Personata

pls fix this serious problem, for now i am ok with manually moving some items in my cwh to the CL thanks


i have also sent a ticket, yes this is an extremely annoying bug pls help
We're still investigating that one, but it may be tied to the same fix as the hotbar reset and HP bar fix.

i can see Juji ! But this problem really serious .... ppls can't take items when we need it exam : for pvp , trade , quest or craft ...blah...balh ...
If tomorrow maintenance can't fix this issue . You can move 16-20 items from CWH to Equipment . Please we was wait 1 week and hope this maintenance can fix this issue ..... Please hlep ppls Juji :)
So pity,that update today not fix this bug :(

Naia
Wait wait wait and wait .... was wait 1 week :( hix ><
Edit: Apologies for the confusion. No, there was no update on the clan warehouse issue in today's maintenance; a fix is not yet released. We are still looking into the matter and testing potential fixes and we will implement a fix once one is confirmed.
It problem is in server side

Motive

i have one player member with access in wharehouse konpaku (bugged)
i have one player member with access in wharehouse BOSS (non bugged)

test with same computer and same client L2 in server chronos
I'll ask here, since questions via support tickets were simply ignored,
is there any chance that GM would manually retrieve items for clan leaders, who are unable to do it them selfs due to well knows issue, that has no ETA on fix?
I will also ask here because the questions via ticket with respotas nothing to do with the problem.
The problem of motion are analyzing about this?
this problem will be as critical error?
and also one more question the drops of Energy again? I went in because I was 40 minutes and sounds not dropou.
This issue of Warehouse has also preview?
I mean some of these problems have forecast?
Hello there!!!From last update i go to clan wh and when i press to pick something nothing happens...anyone know what can i do?
Hello there!!!From last update i go to clan wh and when i press to pick something nothing happens...anyone know what can i do?


welcome to the boat . check this thread http://boards.lineage2.com/showthread.php?t=247462&page=4 and the emergency maintenance notes next time :p
put it all in our clan warehouse - our WH keeper isn't as lazy and lets me withdraw items. :)

It should be fixed in the emergency maintenance today/tonight I believe?
this is very good test and i hope Sace take very serius your test.

I am also infected with this bug and i can not access my clan warehouse as leader :(

i submitted a ticket but i think this is related to glory days update and only developers can help sace .... how long we will wait for help ?

i have this warehouse from 2006 .... and has a lot of items and memories inside


memories came back with the emergency patch . i can access the clan warehouse again! thanks guys :)
yep can get to clan warehouse too so thx for the fix NC
Has anyone noticed that, even if you are able to store more than 190 items, only 190 items will be displayed? The 191st and 192nd item won't show up until there are less than 190 items in the clan warehouse.