Server Maintenance, February 19th, 2014

News & Announcements Started Last reply 250 posts
All game servers will be down for maintenance on Wednesday, February 19th, 2014, at 5am PST / 7am CST / 8am EST / 1pm UTC/GMT (http://www.timeanddate.com/worldclock/fixedtime.html?msg=Lineage+II+Weekly+Maintenance&iso=20140219T05&p1=137). Estimated downtime is approximately 4 hours.

With this maintenance:


The Power of Love (http://www.lineage2.com/en/news/events/power-of-love-event.php) event continues until February 26th. Log in and enjoy the Love Potions and treats!

Click here for more information on the Power of Love event:


http://i.imgur.com/Gn6qioj.jpg (http://www.lineage2.com/en/news/events/power-of-love-event.php)

BUG FIXES:

Google Chrome being blocked by GameGuard issue has been fixed.

Standard server maintenance will be performed.

Don't forget to check out the Power of Love specials (http://www.lineage2.com/en/news/store-promos/power-of-love-store-update.php) like the Vitality Bundles and Pandora's Box are still available on the L2 Store.

If you have any questions about the changes taking place during tomorrow's maintenance, please feel free to post them here.
google chrome being blocked by gameguard issue has been fixed.



super miracle ! :D
First!


Oh wait...


How about Opera, which has the same issue as Chrome?
... Could it be?! a fix?? :D
who wants to bet me 500k in Chronos that this fix does not work.
How about Opera, which has the same issue as Chrome?


How about MPC-HC player being blocked by gameguard? I know, no one cares now if you play with GG disabled, but i still want to be 100% legit :D
How about Opera, which has the same issue as Chrome?

the latest opera is using the same motor as chrome so we just hope that it will fix opera too


How about MPC-HC player being blocked by gameguard? I know, no one cares now if you play with GG disabled, but i still want to be 100% legit :D

submit a ticket about mphc and wait for miracle xD
Google Chrome being blocked by GameGuard issue has been fixed.



Huzzah! Google Chrome, you have been officially rehired!
Hi

I play from Europe and last days connection stability is terrible - dc every 1-10minute all time... server is not heavy so wtf ??? it can be related to event ?

anyone same problem ? All other things works fine - it is not my connection fault :/ it is ok for years....

sorry for engrish

Have the same problems + after dc cant even connect to game site ?All other site works perfect ;S

Soz for my english ;>
How about MPC-HC player being blocked by gameguard? I know, no one cares now if you play with GG disabled, but i still want to be 100% legit :D
Try VLC, GG doesn't block it...
Try VLC, GG doesn't block it...

MPC HC 64bit works
How about MPC-HC player being blocked by gameguard? I know, no one cares now if you play with GG disabled, but i still want to be 100% legit :D

Workaround: Use a different renderer instead of VMR 9 (renderless)
First!


Oh wait...


How about Opera, which has the same issue as Chrome?

Aren't both using blink engine? :rolleyes:
Aren't both using blink engine? :rolleyes:
Since both browsers had the same issue, but only one has been named, asking is better than not asking.

Anyway got my answer from someone else. Did someone throw your milk this morning?
well who doesnt use internet explorer is big amateur coz its fastest and smartest :)
How about disable bsoe's, it's insane how many people bsoe during a no exp loss event...
It's even more amazing how many ppl cry about bsoes.
Maintenance is complete. Login and enjoy your Google Chrome while you play.
Crash after 5 second in game because sweet msg about hacking tools. Should we expect any emergency maint? oO
This is a joke, i open the game without logind and get gameguard error.
hacking tool was discovered blablabla message
the only thing im using is wtfast so . . .
nice fix dude!
devs dont do tests first?
Same here.

NCSoft fail again.
First time logging got a msg about haching stuff. Next time, gameguard error.
After this msg i cant even open game, when game loading, CRASH
BUT PPL! they did fix the chrome bug. Now we just gotta wait a few months til they fix this new bug :)
BUT PPL! they did fix the chrome bug. Now we just gotta wait a few months til they fix this new bug :)
chrome too stronk for gameguard
Does NC Soft actually test anything before letting us try to log in? I see already people posting about this new issue that is preventing me and others to stay connected for more then 20 seconds. Game guard error 620.
I have nothing except for ventrilo, Internet explorer, the game, and normal system programs running.
Same problem here....game guard error or hacking tool discovered....nice "fix"....now the game can't even be played :(
Stop this **** u wanted lineage2 without bots this is the only way to manage it (for 5 sec lol) good luck and have fun in game :)
We can't even log to game so if we need wait for fix it like with chrome just GG, GMs still dont get it, this GG is bs, beacuse all bot programs disable it wtf O_O
Same here,20 secs after i login i get GameGuard error....only thing running is Skype and L2....and ofc standar windows programs.
is it required to bot now to actually play l2? is this the new trend?
Yes, its not a part of the game.
Bsoe was introduced in the days people drop gear after death vs mobs.
Drops are disabled but the bsoe stayed. Make it rare so it will cost 100m or make it like flagged people cant bsoe.


There's no fight left anymore, so the game gets more and more ******ed...


I dont not fit in a ******ed gameplay, because i dont want to become one...
Same crap. 1 problem down 20 new problems up
hacking tool was discovered blablabla message
the only thing im using is wtfast so . . .
nice fix dude!

Same here, about 1 minute after logging my char in, I get this error message:

"A hacking tool has been discovered. Please try playing again after closing unnecessary programs. (ErrorCode=1013)"

sometimes followed by:

"There was a problem when running GameGuard. (ErrorCode=660)"
or
"There was a problem when running GameGuard. (ErrorCode=620)"

I wasn't running any other programs, not even a web browser of any sort. Only windows standard processes were running (+ anti-virus). I tried restarting the system but that didn't help.

Edit: I disabled the anti-virus real-time protection, so that can be ruled out as the cause of the problem I'd assume.
An NCSoft tool have been discovered. Pardon - tools, those who're responsible for QA.
Funny thing is people who use Z R a n g e r have no problems what so ever.

Time to buy ranger and L2 Tower I guess.
My game have problems for maintance. In moment log 1 min after aparead text you use program **** closed program and try enter etc. LOL i no use program what program need closed for play? OMG. Only Firefox On.... Please Help....
I havent played this game bugfree in 6 years...
100% no progz, and it appears all my friends and clan are joining/disconnecting within a minute.
http://i.imgur.com/C9nNYMs.jpg
same problem here....
please maitenance now retry.
AHAHAHAHAH same problem here. The moment I loaded my clan hall I got the hacking tool message.

NC means priceless fun <3
Remove game guard already, dosent protect from nothing!
http://s22.postimg.org/s0q2fi3c1/gg2.jpg


Now Chrome work and game not? next smart thing to **** legit ppl, and boters just delete GG, QQ GJ ;]

Don't you get it that they want only bots in game! They don't QQ in forums!!!


New instaled Windows 7 with only L2 on it and has a hacking tool!?
I bet Microsoft made some backdoor Software for NSA!!!
Well,at least Chrome works great! :p
Someone please post a tutorial on how to disable GG s h 1 t, please :D
atleast google chrome users can whine on the forum now that they get a GG error but can use their browser atleast

jesus.. nice update lf emergency maintenance to reroll this crap update and screw chrome users
This would be a great if it was true that the only people that can connect right now are people with programs because NCSoft can ban all those connected right now. I play legit without any programs and can not stay connected. I wonder what is different with my computer setup then those that are connected. Is it that they are using program?
Never have these problems with Tetris..
I bet next problem is going to be:

"Not enough NCcoins on your account has been detected. Please try to buy more after closing the client":eek:
This would be a great if it was true that the only people that can connect right now are people with programs because NCSoft can ban all those connected right now. I play legit without any programs and can not stay connected. I wonder what is different with my computer setup then those that are connected. Is it that they are using program?
nice thinking, but i don't think they are that good though
well what if NC is luring botters to log in with custom clients and ban em XD
i find the problem firefox is **** tools.
i find the problem firefox is **** tools.

Same here. Not going to close firefox tho ^^ waiting for ncsoft super update!
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.
You lot consistently mess things up. I have no clue who manages NCWest but if he's content with his staff than he should probably find a new job. As well as the staff.
I wonder how long it will take for a GM to at least say they are looking into it? Take the **** server down....your "fix" didn't work!! :mad:
Same here. Not going to close firefox tho ^^ waiting for ncsoft super update!

Then we see you next year :D
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.
You are joking, right? So always when there is any problem from your side, we should check what antivir we use? Really? Im surprised you didnt ask us for turn off and turn on our PC. Even without any single program like antivirus or even skype or browser we are getting this error. So try something else.
kASPERSKY 2014. I had this problem even before this update, but even if chrome issue took so long to get fixed, i wasnt wasting my time to report it.

Now its pops all time. Poped 15 sec after i log in after this update on a single client.
What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?

1) Avira Antivir
2) No
3) No
4) Exception set for all L2-related folders in my pc on Antivir, and the issue persists
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.


1. unplug all servers
2. remove latest GG update
3. plugin all servers

enjoy ur weekly maintenance 10 mins job?
Settings:
W7 64bits
Microsoft security essentials

clients running: 1

Other programs:
Only Chrome

ill try restarting and deleting game guard folder as vali said...
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

- I'm using Avira Free Antivirus. I disabled its real-time protection but the problem still occurs.
- The problem occurs even when using only 1 client.
- I'm trying file repair now.

Edit: File repair didn't fix the problem.
Edit: I rebooted the computer, deleted the GameGuard folder and launched the game again. The problem still occurs.
I have to agree with Rekta here.


Unplug servers.
Remove update.
Turn the servers back on.
Resume whatever you were doing before.
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.


** Anti-virus

*** delete your lineage2\system\gamegaurd folder
You are joking, right? So always when there is any problem from your side, we should check what antivir we use? Really? Im surprised you didnt ask us for turn off and turn on our PC. Even without any single program like antivirus or even skype or browser we are getting this error. So try something else.

It's like the detailed analysis of the Octavis crash issue - after you tell them even the number of your shoes they decide the problem don't exist :rolleyes:. God bless it it's a major problem that will affect sales a lot this time so they might look into it for once :rolleyes:.
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.
Hi, i tried all u said and i have the same disconect error that everyone,
1-Esset smart security
2-No
3-No
Hope the problem will fix soon
Programs running:
Antivirus+antimalware: Microsoft Security Essential + Malwarebytes
setpoint for logitech keyboard
steelseries engine for my steelseries sensei
Samsung magician

I delete the gameguard folder and repair the client, and the problem is not solved
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?
Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard
Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

WOW REALLY???!!!...so this issue must be the thousands of legit players problem? (and I am using the word "thousands" lightly, since most everywhere you go to xp is loaded with bots) You broke it NCsoft, not us....NOW FIX IT!!
Sincerely, a DISATISFIED player/customer of 9+ years
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad: :mad:
What Anti-viras program are you using? AVG
Are you running multiple clients? No
Have you repaired your client since the issue began? Yes

Removing GG folder, Rebooting computer, reparing client, they all do not work
ValiHey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using? Windows Defender
Are you running multiple clients? NO
Have you repaired your client since the issue began? NO


Possible error 620 workarounds:


Reboot your computer -> NO HELP
Delete your Lineage2\GameGuard folder -> NO HELP
Launch the game again and it will automatically reinstall GameGuard -> NO HELP
stop trying what vali or juji says, its not about no respect for them but every coward can see the problem is their side not ours

i already had GG error before server was ON
cus i load client before servers are up so basicly GG server is recieving nothing or ncsoft doing it wrong let them fix it .
if you remove gameguard it would be easier, and i could finaly play it on linux! btw i did the same thign as everyone, i still get the same problem. Meanwhile banhammer all the players that last more than 5min connected to the game if you'd be so kind. ty.
I would blame Juji, but he already got fired, so who do i blame now?
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

1. no anti virus
2. no
3. no
mozilla user, all closed except l2 and still hacking detected so DO SMTHING USEFULL IN THIS GAME FINALLY ...
They day Ncsoft lost alot more players...
Telling people to change their whole system to play your game. while you made the update and changed things is just BS !!

Not even talking about the 4000 BRs out there who cant even understand english and which will never know what to do hahaha

Wtb more brains for ncsoft !!
Nod32
1 client
no repair
I just saw this after posting elsewhere.....

so here's my 2 cents....

Hi,

yes about 30 seconds after logging into game a small GameGuard box poped up on my screen stating I " Had a hacking tool ". Then I was booted from game. Well I don't have "Hacking Tools" whatever that ambigous accusation is implying, GG--- go FYS !

I'd really like to see the log file from that so I can see what it is that GG went through my hardrive contents to dertimine what it is that I supposedly have. Also, I'm thinking there's legal issues involved here if GG is going through everyones files on their computers.

Just imagine they are only " looking at the meta data ". Hmm where have we been hearing this one lately.
i ve tried everything! and now i got this :
There was a problem when running GameGuard.
(ErrorCode=620)
I would blame Juji, but he already got fired, so who do i blame now?

poor Juji!
i saw that some people are logged in and using prty maching :O ?
i saw that some people are logged in and using prty maching :O ?


They are legit u are not :)
What Anti-viras program are you using? Bitdefender
Are you running multiple clients? NO
Have you repaired your client since the issue began? NO
i saw that some people are logged in and using prty maching :O ?

Seems like the Bots dont have problems being online at all.
The 3 times i tried to log in, iss bots are logged in, in town selling buffs...
hmm server will go down in about 1 hour then will be off about next 4h because ncwest team is noob team and they destroy everything in this game. Priority is l2 store about others they dont care
Settings:
W7 64bits
Microsofthttp://cdncache1-a.akamaihd.net/items/it/img/arrow-10x10.png (http://boards.lineage2.com/showthread.php?t=265248&page=4#) security essentials

clients running: 1

Other programs:
Any

Continue problem detected tool ****. 1 min inside and game closed all time.

I delete gameguard and repair game etc etc. Continue Problem Tool **** detected and closed game :S
i saw that some people are logged in and using prty maching :O ?

They logged in w/o GameGuard. Its not legit.
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

I did what you said but nothing happens.

1. I not used antivirus
2. I not run multi clients
3. Update, delete gameguard folder, repair. And nothing

Thanks
i think only play now is ******* user w/o GG
What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?



Really, If whoever is in charge of these maintenance updates was tasked with the R&D of the automobile we would go from a E-class to a 2 and half legged horse with a tail at either end and eyes looking into it's well.. you get the point....

the way things have gone since F2P was introduced i get the feeling that you guys don't actually want a customer base anymore..

- ESET
- I would love to be if i could keep one open long enough before GG gives me this hacking tool rubbish
- Yes I have deleted GG folder and repaired client

- everything was running fine before the update..even with all programs closed i still get this error..
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?



NOD32

The problem is with one and with multiple clients. It's not from how many clients we are using.

Yes. I have deleted first only GG folder and did repair. Then same with the whole System folder. Errors are still around and existing.
Now is the right time to ban some ppl that are logging in w/o GG...

Oh wait u dont want to do smt like that as it seems...
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

- No Anti-Virus
- 1 client
- repair done

1. reboot done
2. delete gg folder done

And the problem still exist, do something to fix it, one more failure from you..dont wait from us to fix the problem, it's pointless to do all this nothing work....
Haha I've started laughing that having firefox finally paid off! but after 30 secs or so i got GG error 1103 :P
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.



Avira (disabling it doesn't solve the problem)
Only 1 client
Yes, this didn't help
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

Is this a serious post? don't you guys check the files before the update or this is ongoing test?

Running Avast antivirus, tried all the above mentioned things including turning off my antivirus firewall etc...
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

no antivirus exept windows defender
i can't run even 1 client w/o d/c and you want to try with more ?
yes, updated before the first login, repaired after
deleted gg folder

nothing works :) lf emergency maitenance

P.P. greaD maitenance
What Anti-viras program are you using? AVG
Are you running multiple clients? No
Have you repaired your client since the issue began? Yes

Removing GG folder, Rebooting computer, reparing client, they all do not work



+1
Had issues, yet I got it solved somehow :D

Didn't turn off anything (AV). Updated the game, had the GG problem when I was online few seconds. After that I deleted the GG Folder, yet got the same problem. After that I made a file repair without deleting anything, seems to work now. Didn't get a problem so far :)
I do not get it, for years bots make patches to bypass and log in, and they continue to Upgrade the GG to defend against bots, yet they come back, why not inlist old school GM's to babysit and /kill /jail botters, but no lets update a gg patch to keep them out ... locking out 1000's of real players who keep them employed.

Your game should work with any pc matching teh requirement and be accepted by any Antivirus...

It is not on the players responsibility for this but the software designer You...

fix it and just deal with bots...

I have played lineage since 2001 and I tell you am sick of GameGaurd
Illegal players don't even bother to wait till GG issue fix. They know, that Administration won't ban half of server players. Otherwise who they gonna milk?

http://www.youtube.com/watch?v=ETxmCCsMoD0
same faking problem
I try all the solutions topics and nothing it just close...
Hacking tools my *** fix this thing
Good Afternoon (Using Google Translator)

Also having the same problem, first comes a message like all reported, and then appears the ErrorCode: 620. The problem in my opinion has to do with the change he had in Game Guard to be able to move back in Google Chrome, the Google browser .... Cause I'm having the same problems, I max 1 minute with the game open, the error de game guard appears and it did not happen yesterday but today only after updating.
Thanks for the replies, we still looking into the problem and we need more information.

Please submit a Customer Support (https://support.lineage2.com/hc/en-us) ticket with ALL the .erl files which can be found in the following folder:

Lineage II\System\GameGuard
(C:\Program Files (x86)\NCSOFT\Lineage II\System\GameGuard)
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

Multiple config :

Windows 7 x64 SP 1
1) No antivirus
2) No dualbox
3) Client repaired

Windows 7 x32 SP 1
1) No antivirus
2) No dualbox
3) Client repaired

Windows 8.1 x64
1) No Antivirus
2) No dualbox
3) Client repaired twice

Windows 8.1 x64
1) Microsoft Security Essential
2) No dualbox
3) Client repaired Twice

Windows 8 x64
1) No Antivirus
2) No dualbox
3) Client repaired twice

Windows 8 x64
1) Microsoft Security Essential
2) No dualbox
3) Client repaired Twice

Either error 620 or "a hacking tool has been discovered". No other processus launched. No Battleping/WTFast/ lag reduction programs.

This topic is extremly funny, each time you are doing something with gameguard the game is bugged for several days (or several months like the Chrome issue).

Oh by the way, I think I had a shop who is in aden since 2 weeks with a client not having gameguard. Did you stop banning people for not using it ? If so I would just use Fyyre wildcard :D
Thanks for the replies, we still looking into the problem and we need more information.

Please submit a Customer Support (https://support.lineage2.com/hc/en-us) ticket with ALL the .erl files which can be found in the following folder:

Lineage II\System\GameGuard
(C:\Program Files (x86)\NCSOFT\Lineage II\System\GameGuard)
Your kidding right?
95% of your players are experiencing the same issue and its us?

..... goto forums and search new posts, see how many of us are locked out since your Update....
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.



Uninstalled antivirus i had microsoft essential rebot pc also deleted system folder and repair it but it doesn't help. :confused:
Thanks for the replies, we still looking into the problem and we need more information.

Please submit a Customer Support (https://support.lineage2.com/hc/en-us) ticket with ALL the .erl files which can be found in the following folder:

Lineage II\System\GameGuard
(C:\Program Files (x86)\NCSOFT\Lineage II\System\GameGuard)


WHAT?? Omg you dont have computers to check all these things that you asked from us to do??? FAIL
The developers of Ncwest should go back to school, every week a new problem without solutions, are these your exelent programmers?

And please, give me a good solution for the hours that are running on my 200x exp run.
looking in to it !!!!! roll GG back you muppets
Thanks for the replies, we still looking into the problem and we need more information.

Please submit a Customer Support (https://support.lineage2.com/hc/en-us) ticket with ALL the .erl files which can be found in the following folder:

Lineage II\System\GameGuard
(C:\Program Files (x86)\NCSOFT\Lineage II\System\GameGuard)

http://www.youtube.com/watch?v=g-JBO83Fyf4
Let us bang vali
I feel better, at least there is some heavy moderation on this thread :D
Soo, Im online now for like 5 mins and no msg appeared yet.

The thing that fixed it for me - rename l2.bin into l2.exe.
win7
MSE
deleted GG, rebooted pc, worked like a charm.
hahahahaa epic replies from NC...pathetic.
So you gave us answers to the gamegaurd 620 but what about the gamegaurd 1013 issue? I do not have any **** programs on this computer unless your calling Microsoft internet explorer a **** program as often I feel it is.
Good job - few thousand player community development environment..is it professional?
Btw heard from bird that with hacking tool you can log on and play - so now few legits left need subscription for hacking tools? now all players would be equal and no qq about targeting etc...
i did full repair and deleted the GG folder -> no issues ingame
if it helps i start the game via l2.exe and not via the launcher
on windows 7
i did full repair and deleted the GG folder -> no issues ingame
if it helps i start the game via l2.exe and not via the launcher

orly? :D
Thanks for the replies, we still looking into the problem and we need more information.

Please submit a Customer Support (https://support.lineage2.com/hc/en-us) ticket with ALL the .erl files which can be found in the following folder:

Lineage II\System\GameGuard
(C:\Program Files (x86)\NCSOFT\Lineage II\System\GameGuard)



They are playing with us. how to update something without being fully sure you're ready?

We need test it ?... say again "nice programmers"
Soo, Im online now for like 5 mins and no msg appeared yet.

The thing that fixed it for me - rename l2.bin into l2.exe.

You can't stay with L2.exe when u run l2 through updater ;]
You can't stay with L2.exe when u run l2 through updater ;]

Oh thats why i play the game with the exe since always and it always worked :D
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Nod32 7 x64



Are you running multiple clients?
No



Have you repaired your client since the issue began?
Yes

Possible error 620 workarounds:


Reboot your computer
(Done)
Delete your Lineage2\GameGuard folder
(Done)
Launch the game again and it will automatically reinstall GameGuard (Done)


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.
(Done)


and game no work...
all process killed only drivers running, and 2min online give 2 error 1013/630
ty GameGuard for another brilliant update
WTF is AwesomiumProcess in system folder?
Oh thats why i play the game with the exe since always and it always worked :D

Something seems illegal in this sentence :D
Hahahahahahaha!! NCFail maintenance broken even my sound system in pc.... :eek:
BUG FIXES:

Google Chrome being blocked by GameGuard issue has been fixed.





Gz! Now GG blocks game. :)
A great way to play!!!!..... log.... play 1 min.... relog..... play 1 min..... relog.... and continued..... in about 2 years you get 10% exp .... jajaja

I cant belive that the staff made a mantance and the problem is ours now..... never see something like this in others games.

NOT EVEN IN WINDOWS jajajaj<
WTF is AwesomiumProcess in system folder?

its to show website contents ingame nothing to worry about, at least thats my latest info :o

Something seems illegal in this sentence :D

nice, people that dont know anything about computers, games or simple data endings talk :)
Thanks for the replies, we still looking into the problem and we need more information.

Please submit a Customer Support (https://support.lineage2.com/hc/en-us) ticket with ALL the .erl files which can be found in the following folder:

Lineage II\System\GameGuard
(C:\Program Files (x86)\NCSOFT\Lineage II\System\GameGuard)

Pathetic
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

Still no go :mad:
Vali, a player in game told found a solution what solve the problem.

1. rename l2.bin to l2.exe.
2. delete gameguard folder.

If it is work, can we do this process?
did you guys block the latest firefox build or something ? this is getting silly logging in this much and keep crashing..

just roll back GG or allow us to disable it as it has been useless since 2001 which I can confirm..
Vali, a player in game told found a solution what solve the problem.

1. rename l2.bin to l2.exe.
2. delete gameguard folder.

If it is work, can we do this process?

doesn't work..

tried everything and still getting both lame errors..
Vali, a player in game told found a solution what solve the problem.

1. rename l2.bin to l2.exe.
2. delete gameguard folder.

If it is work, can we do this process?

It doesnt work.
Very strange.
Players can't play.
Know farmer group 24/7 who resist all hammers still farming.

Here is the problem Vali (ance), in a movie, error 1013 then 620.
http://www.youtube.com/watch?v=4nUDrz7rIoQ
Guys,

Thanks for your patience with this issue and for providing the information we've requested.

We're looking into rolling back to the previous version of GameGuard but before we do, please check to see what version of GameGuard (nProtect GameMon Rev 2055) you're currently running and let us know here.

http://i.imgur.com/cpxDqCL.png
Mouse over the Lineage II icon on your toolbar to see current GG version.
Other steps that appear to be worth trying:

Delete gamegaurd.des
Delete the entire system folder.
running on rev2055
Will be patiently waiting for your fix.
Don't let us down
Ok im bored and it seems that the game itself is the hacking tool XD

So im going on a date... ill see a movie and when i get back they will fix it and will give angel´s cat blessing to compensate the time lost for the undead that plays the game and doesnt know the sunslight.

GL all and go out... XD
(nProtect GameMon Rev 2055)
for me
Guys,

Thanks for your patience with this issue and for providing the information we've requested.

We're looking into rolling back to the previous version of GameGuard but before we do, please check to see what version of GameGuard (nProtect GameMon Rev 2055) you're currently running and let us know here.

http://i.imgur.com/cpxDqCL.png
Mouse of the Lineage II icon on your toolbar to see current GG version.

"Mouse *over* the lineage 2 icon."

Rev 2055.

Edit: clarifying point only, mine works after deleting GG folder from system folder and rebooting pc.
Have over 4000+ players online at the moment, with 99% of these are playing without GameGuard, which is illegal.
Hence I ask, is not the time to segregate the goats from the sheeps?
rev 2055
Same as ppl above, Rev 2055.
yep v2055
<.< look how old I'am
Guys,

Thanks for your patience with this issue and for providing the information we've requested.

We're looking into rolling back to the previous version of GameGuard but before we do, please check to see what version of GameGuard (nProtect GameMon Rev 2055) you're currently running and let us know here.

http://i.imgur.com/cpxDqCL.png
Mouse of the Lineage II icon on your toolbar to see current GG version.


Rev 2055
I have rev2055 running. Strange thing I deleted game gaurd files and did system file check on both my systems and 1 computer is working and 1 computer is not. I do not get the error 620 I seem to always get error 1013. I do not have any **** tools but something on this system that is not working is hanging up the gg. My really old system is working fine.
rev 2055
2055
2055 is the version of GG which caused that problem.
I'm using nProtect GameMon Rev 2055.
WTF is AwesomiumProcess in system folder?
It manages in-game user interface and links.
rev 2055...
now l2 works with hacking tools..all know which ones..
game guard working as intended.. only legits gets errors..
2055
I have rev2055 running. Strange thing I deleted game gaurd files and did system file check on both my systems and 1 computer is working and 1 computer is not. I do not get the error 620 I seem to always get error 1013. I do not have any **** tools but something on this system that is not working is hanging up the gg. My really old system is working fine.

I can bet that the old system which is working is not using 64 bit OS.

Right? ;)
2055
rev 2055

crashes
Spoo you are correct my old computer is not using 64
Same ****

* DELETE GAMEGUARD FOLDER + GG.DES
* RR PC
* REPAIR SYSTEM
* SAME ERROR


* DELETE SYSTEM FOLDER
* RR PC
* REPAIR SYSTEM
* SAME ERROR

All ******* users already logged in game with dissabled GAMEGUARD rly GMs you work hard, when you GET IT GG dont do **** to boters only f.... legit players rofl
nProtect GameMon Rev 2055
2055
Delete Windows.. install NCOS.. play L2 :P
Hey folks,

We're looking into this but we need more information. Please try the workarounds below and if they don't work provide the following information:


What Anti-viras program are you using?
Are you running multiple clients?
Have you repaired your client since the issue began?


Possible error 620 workarounds:


Reboot your computer
Delete your Lineage2\GameGuard folder
Launch the game again and it will automatically reinstall GameGuard


Also, please add/update the exception rule in your anti-viras program for GameGuard.

If none of that helps, please submit a ticket to customer support (https://support.lineage2.com/hc/en-us) or post on this thread the requested information above.

the only running program after many ettempts to play was the Game Launcher.....which, from what i see from your antibot activity, tempts to be illegal playing without a program anymore!
Well,

it seems that we found one or the only problem with the new 2055 version of GG.

I guess that most or all of the players including me which are experiencing problems with GG are using 64 bit operating systems.

Can you guys and girls confirm that?
Well,

it seems that we found one or the only problem with the new 2055 version of GG.

I guess that most or all of the players including me which are experiencing problems with GG are using 64 bit operating systems.

Can you guys and girls confirm that?

+1
Rev 2055
y 64b Windows
For those ppl who thinks only LEGITS get error, im legit, and im logued in normally... why? because my client was open since yesterday, today i read that was a problem with the update, so i didnt close my client for update and just relog in, and im playing without problems... so i will not update game to be able to keep playing until a real fix is announced
I have rev 2055, using 32 bit OS, not problem at all, running 2 clients + chrome + vent
Well,

it seems that we found one or the only problem with the new 2055 version of GG.

I guess that most or all of the players including me which are experiencing problems with GG are using 64 bit operating systems.

Can you guys and girls confirm that?

affirmative , im using 64bit aswell , getting same error
Guys,

Thanks for your patience with this issue and for providing the information we've requested.

We're looking into rolling back to the previous version of GameGuard but before we do, please check to see what version of GameGuard (nProtect GameMon Rev 2055) you're currently running and let us know here.

http://i.imgur.com/cpxDqCL.png
Mouse over the Lineage II icon on your toolbar to see current GG version.

Vali,

after the rollback and before applying any new update on GG could you guys just set up a test server and send instructions to the ppl reporting errors to just try the test server before applying such a dangerous update? You could select something like 100 players and ask them nicely to join the test server and after no errors reported, having then an assured or at least more error proof update attempt... just my few cents...

Also, I have a simpton which at least from what I see nobody is reporting: I got a blue screen of death on a specific machine, which unfortunetely is my main PC. It is running Windows Vista 64 bit, latest drivers for Nvidia video, AVG antivirus, cFosSpeed to diminish ping. I have another same machine with all identifical but OS which is Windows 7 64 bit and only having the hacking tool + Error 620 messages varying from time to time. This blue screen I also get with Korean version and such prevents me to play there with this machine specifically.
2055
64bit
I have rev 2055, using 32 bit OS, not problem at all, running 2 clients + chrome + vent



some 32bit still have problem some run normal


but all 64bit have problem
yep v2055 and 64bit os and IE11
<.<
yup 64 sys.
rev 2055
2055 win 7 x64
Well,

it seems that we found one or the only problem with the new 2055 version of GG.

I guess that most or all of the players including me which are experiencing problems with GG are using 64 bit operating systems.

Can you guys and girls confirm that?

64b W7+ 2055gg gor problems
Looks like there is no PC with win x64 in the NC offices , so they do not test releases for it.
Anyway vali stop posting useless requests that im sure you know the answer already and make the **** rollback already.
So, Rev 2055, and 64 bit on both computers. Errors on both.
some 32bit still have problem some run normal


but all 64bit have problem

I guess the 32 bit OS with problems are caused most likely from their CPU. AMD and Intel based, I guess one of them is running OK, the other one with some different instructions is having problems.
win 7 64b no problems.
For those ppl who thinks only LEGITS get error, im legit, and im logued in normally... why? because my client was open since yesterday, today i read that was a problem with the update, so i didnt close my client for update and just relog in, and im playing without problems... so i will not update game to be able to keep playing until a real fix is announced


Plz tell me how you managed to stay logged when at maint everyone is DCd from the server?
Did all u said same bullcrap :3 FIX THIS **** THING ALREADY
Since the alledged update i have not been able to get on,
it shows hacking tool being used error 1013,then goes to a
gameguard error 620, ive tryed deleting the dir it said,
everything. in almost 10 years ive never been blocked like this.

any suggestions ?
Plz tell me how you managed to stay logged when at maint everyone is DCd from the server?
he just did, he just didnt update his client like we did
win 7 64b no problems.

Interesting :)

Are you using an AMD CPU? Cause I am almost 100% sure you are not using Intel CPU.

I am really curious.
only legits gets errors..

Im legit, and i dont have that problem anymore.
2055
Win 8 64 bit and WIN 7 64 bit not work :mad:
Plz tell me how you managed to stay logged when at maint everyone is DCd from the server?
you do not need to be logged in, just do not close game client and GG will not update
because u get DCd, the game client is not closed, just relog in
hey is anyone having trouble gettin into l2 as everytime i log in about 60 seconds later i get kicked out due to a hacking problem. im aware others are having problems. is it something i must try sort or is it down to ncsoft update?
im still online since 1:30h and im still on windows 7 x64 ^^
Win7 64 bit system
2055
Win 8 64 bit and WIN 7 64 bit not work :mad:

Here it works. :D
(Well.. the client loads.. and stays loaded)
you do not need to be logged in, just do not close game client and GG will not update

To late... ;)
Plz tell me how you managed to stay logged when at maint everyone is DCd from the server?


In his case, he did not need to do full check on updates, since the boxes were open.
Typical of people who use Tower, ZR and the like.
Interesting :)

Are you using an AMD CPU? Cause I am almost 100% sure you are not using Intel CPU.

I am really curious.


Intel i5 3570K CPU 3.40 Ghz
Im ussing a 32B win 7 version and have the same problem like the 64b :mad:
ok, so my amd 8 core and win 8 wont work for me ? :((
Intel i5 3570K CPU 3.40 Ghz

Thank you :)

Well, the problem seems to be more complicated then than I thought :)

I am using Core i7 2600K with Win 7 Ultimate SP1 64 bit and got a problem...
Win 7 x64, CPU Intel core i7 - GG error 1002/620 :(
Apparently, the GG is working as intended. It lets the users of the programs that GG should be blocking to play and block everyone else.

I honestly thought that your incompetence couldn't go lower, i was mistaken. My apologies!
Im sure the problem is NCsoft, not our PCs..
well i guess ill play Aion..
win 7 64b no problems.

with GG disable ?
windows 64 bit, 5-10 secs game-time before error message , also even when error happens i can still see people move around me/chat log stile appears/mobs still aggro however i cannot type/use skills , only option for me and i'm sure many others is to press that big *ok* quit button.

if i had a life i would go do something else, but i dont..

only returned to l2 a few weeks ago, been about 8 years since i have played, and so far i've experienced more dc's/lag spikes/crashes/gameguard issues then i thought were ever possible!

Time to take the mums visa card somewhere else i think.

*Bring on DarksoulsII*(for a while)
with GG disable ?

everything enabled not messing around with folders not my style :)
with GG disable ?

i have it on :D
In his case, he did not need to do full check on updates, since the boxes were open.
Typical of people who use Tower, ZR and the like.
Many do not even need a game client
In his case, he did not need to do full check on updates, since the boxes were open.
Typical of people who use Tower, ZR and the like.

Jajaja u are just mad cause u get the problem, i just use my brains and when i see there was an issue with the update, then i didnt update, i dont use 3rd pt programs, just always have a Crafter on town... stop blaming ppl and think a little before talking
How hard can it be to simply remove the folder GameGuard.des in the patch you did today and put back the old one and let us play and fix your problems before applying new folders .........
NC! Block all bots, let legit players play fair!
Almost 3 months of waiting, 1 and a half month of "testing" a fix for gameguard issue, we finally seen a patch to fix this problem. But wait... Thank you but it is not really working. So I assume when you state that you are "currently" testing for a problem you are actually chilling, eating snacks, getting fat, and GETTING PAID for nothing? Awesome bunch you are. I would fire all such employees for:
1. Laying to the customers, pretending you are doing something but you are not into it at all.
2. Doing nothing 24/7 to prevent 3rd party software usage.
3. I won't pay a penny for employee who does nothing and doesn't bring benefit to the company.

Check how much new players you are getting NCsoft. I doubt it is much. Wanna know why? Main problem is 3rd party software which affects everything: game economy, servers population and also influence negative mood over customers.

P.s when you are not doing anything and it is not in your hands to do something. Just state it. Like "Currently a fix is being tested for gameguard issue in Korea. We will let you know when we have more information about this issue."

Gosh is it really that hard?
64bit windows 8.1.. L2 crashes on login/dc after 5secs



-- is it just me or is this gameguard also killing wifi connections?

when i load l2 client my screen flashes black for a second and my whole network connections list gets disabled i get disconnected and cant see any connections for 5min
Almost 3 months of waiting, 1 and a half month of "testing" a fix for gameguard issue, we finally seen a patch to fix this problem. But wait... Thank you but it is not really working. So I assume when you state that you are "currently" testing for a problem you are actually chilling, eating snacks, getting fat, and GETTING PAID for nothing? Awesome bunch you are. I would fire all such employees for:
1. Laying to the customers, pretending you are doing something but you are not into it at all.
2. Doing nothing 24/7 to prevent 3rd party software usage.
3. I won't pay a penny for employee who does nothing and doesn't bring benefit to the company.

Check how much new players you are getting NCsoft. I doubt it is much. Wanna know why? Main problem is 3rd party software which affects everything: game economy, servers population and also influence negative mood over customers.

P.s when you are not doing anything and it is not in your hands to do something. Just state it. Like "Currently a fix is being tested for gameguard issue in Korea. We will let you know when we have more information about this issue."

**** is it really that hard?

amen!
Almost 3 months of waiting, 1 and a half month of "testing" a fix for gameguard issue, we finally seen a patch to fix this problem. But wait... Thank you but it is not really working. So I assume when you state that you are "currently" testing for a problem you are actually chilling, eating snacks, getting fat, and GETTING PAID for nothing? Awesome bunch you are. I would fire all such employees for:
1. Laying to the customers, pretending you are doing something but you are not into it at all.
2. Doing nothing 24/7 to prevent 3rd party software usage.
3. I won't pay a penny for employee who does nothing and doesn't bring benefit to the company.

Check how much new players you are getting NCsoft. I doubt it is much. Wanna know why? Main problem is 3rd party software which affects everything: game economy, servers population and also influence negative mood over customers.

P.s when you are not doing anything and it is not in your hands to do something. Just state it. Like "Currently a fix is being tested for gameguard issue in Korea. We will let you know when we have more information about this issue."

Gosh is it really that hard?
+1
kaspersky
1 client


rr pc
delete gg floder
run game

Rev 2055

All the time the same
Checked 2 PC and 1 notebook - gg errors 620/660/1002. Win 7 x64
So... Are you gonna fix this paranoid piece of *** software and the error 1003?


And no, I don't have any *** hacking tool. I don't have Chrome either. I don't have *** to uninstall.


Windows 8.1 x64, Intel i5, Microsoft antivirus, wtf...
Pc 1
17 4770 16gb ram
Win 64
Trendmicro Titainuim (disabled)
no entry

Pc 2
i7 920 8gb ram
win 64
Trendmicro Titainuim (disabled)
no entry

pc 3
quad 8300 4gb ram
win xp 32
notta
and no entry

Guess what NCsoft nothing works....
have you tried deleting system32?
I just discovered that there is one more gameguard running directly from system folder. This gameguard.des is on rev 276
have you tried deleting system32?

-facepalm-

like no speed **** in game -alt f4-
In his case, he did not need to do full check on updates, since the boxes were open.
Typical of people who use Tower, ZR and the like.

Yeah, I mean not like during an event where you stay logged in your vitality builds up it would be typical to stay logged in.

Or even not like it's typical of people who run private afk stores in town overnight or while they're at work.

It's definitely only typical of people who run things like ZR.

This forum is incredible at times, or rather some of the users are.
Now i have issues with skype, printer hardware, dropbox...Meanwhile, ilegal programs like ******* and ******* keep working normally... Cause, in Guillotine Fortress (BARTZ), i take a look around and ...SURPRISE!... bots running and fighting like nothing happens...
Hmmm, strange, "Buy NCoin" link on the main site is working properly.