Blocked for no reason

I'm a player who is playing from Georgia and yesterday from some unknown reason yesterday evening when I logged in the game my account is blocked and only the day before that I purchased 24k ncoin to play in this event. So my friends told me to make petition as to why they blocked my account I waited and only got reply few moments ago.

Hi there,

After a series of investigation we found out that your account originated from Georgia and unfortunately because of our contractual obligations with Innova we cannot provide assistance to you.

Please refer to the list below for countries that are currently not supported:

• Cuba
• Iran
• North Korea
• Sudan
• Syria
• Ukraine
• Armenia
• Azerbaidjan
• Belarus
• Kazahstan
• Kyrgyzstan
• Moldova
• Turkmenistan
• Tajikistan
• Uzbekistan
• Georgia
• Russia


At this time we do not have any information when the game will be available in your country. I apologize for any frustration this may cause.


Warmest Regards,
Yen
NCSOFT Support Team

If NCWest is clearly a black hole in your country why are you spending?

If NCWest is clearly a black hole in your country why are you spending?

Because I have the ability to spend but that is not the issue here the issue here is that even though I spent a lot of $$$ in this game it is unfortunate that because of stupid rules implemented by ncsoft they will not do anything about your account if and when they block your account even with no reason I just wanna share this to my fellow players who plays on the countries block listed by ncsoft to save your account and items or you might regret it like I do

Because I have the ability to spend but that is not the issue here the issue here is that even though I spent a lot of $$$ in this game it is unfortunate that because of stupid rules implemented by ncsoft they will not do anything about your account if and when they block your account even with no reason I just wanna share this to my fellow players who plays on the countries block listed by ncsoft to save your account and items or you might regret it like I do

Well, if you keep spamming them with your tickets they might unblock it.
They will, just spam those tickets.

I am afraid they won't unblock Anes' account:

The players who are still playing in our servers coming from the blocked countries are doing so without our support. If ever something happens to their account, we won't be providing any assistance to them since they shouldn't be playing in our servers in the first place.
http://boards.lineage2.com/showthread.php?t=290882&page=2#39


But if he asks politely aka makes, after the extended Thanksgiving weekend, a ticket in good English and doesn't rage on the forum, they might refund him any NCoins he has not yet spent:

Hello there,


Lineage II is no longer accessible in your country. That said, you will not be able to play the game and create the account

For more information, you can visit the links provided below:

Lineagell: https://support.lineage2.com/hc/en-u...cked-Countries

Also, we can certainly help you with canceling your subscription. If you can log into your NC Account, please follow the instructions in the following Knowledge Base article to cancel the recurring subscription plan on your account:

Title: How do I cancel my subscription?

Lineage 2:
https://support.lineage2.com/hc/en-u...-subscription-

If you would rather have us cancel the subscription for you or you are having trouble logging into your NC Account to do it yourself, please reply back with as much of the following information as possible for verification:

•Your subscription Order ID provided in the receipt of the activation
•Your account name (email address)
•If you subscribed with a Credit/Debit Card: the last four digits (only the last four, please) of the card
•If you subscribed with PayPal®: the invoice ID, transaction ID, or Billing Agreement ID from your PayPal® payment history
•Your billing zip code or postal code

Once we receive your reply and get to your support ticket, we will send another e-mail confirming when the account is successfully cancelled.

Cheers,
Xela
NCSOFT Support Team
http://boards.lineage2.com/showthread.php?t=290886&page=2#24


We are only able to refund an purchase if the purchased has not been used or spent (both Ncoin and Subscription).


Regards,
Hidea
NCSOFT Support Team
http://boards.lineage2.com/showthread.php?t=290886#14

I am afraid they won't unblock Anes' account:


http://boards.lineage2.com/showthread.php?t=290882&page=2#39


But if he asks politely aka makes, after the extended Thanksgiving weekend, a ticket in good English and doesn't rage on the forum, they might refund him any NCoins he has not yet spent:


http://boards.lineage2.com/showthread.php?t=290886&page=2#24



http://boards.lineage2.com/showthread.php?t=290886#14

There is nothing to be refunded about the ncoin or anything cause I used most of it but the worth of items I have in my inventory is what this thing very upsetting and considering that in just in a blink of an eye all of the hard work I did all this years and all the money I spent in this game just disappeared into thin air and I haven't break any rules or whatsoever. It's really a terrible situation for us players who are in the block country that even if you don't do anything you can lose your account and they can't do anything about it cause they block your country and I was even saying to my friends that it's ok that they block our country as long as we don't do anything illegal they wouldn't ban our account but that is not the case I guess if I knew this would happen I would have just given my gears to my friends instead of just losing it like that

man gimme ur stuff, and move on. :(

i m sorry for what happend to u.

The problem is that he can't log into his account any more to send you his stuff.

Let this be a lesson for all players from the former Soviet Union:
NCWest is absolutely serious about phasing out your territory. Give your possessions away before it is too late! With a little Christmas gift, a Dragon Weapon or so, you can make a poor American child very happy :)

Give your possessions away before it is too late! With a little Christmas gift, a Dragon Weapon or so, you can make a poor American child very happy

Let's see, I have no valuable items except LaVie brooches. I've got five brooches but they are non-tradeable...

Aconyte, I know that you are an absolutely legit player and that becoming a collateral damage in this war on bots (or at least propaganda effort on bots) must make you bitter.

But it would be irresponsible to give hope where there is no hope. NCsoft does not provide any assistance to players like Anes because sooner or later there will not only be an account-creation block but a total log-in block for the ex-Soviet states. Any man-hours spent on Anes' problem would be wasted man-hours - in a few months his characters will be dead anyway.

What I wrote here still applies:
http://boards.lineage2.com/showthread.php?t=290947#4
The only thing I can tell you is, get out before it is too late!

Let's see, I have no valuable items except LaVie brooches. I've got five brooches but they are non-tradeable...

I've known you, or of you I should say, since HG times on Gustin almost 10 or 11 years ago now. You have always been legit, and its a shame you are getting caught in this, because of all the other L2 exploiters from that region of the world.

I've known you, or of you I should say, since HG times on Gustin almost 10 or 11 years ago now. You have always been legit, and its a shame you are getting caught in this, because of all the other L2 exploiters from that region of the world.

But SkyNet was made by members of the Nova. You need to add the United States to the block list.

This is not about PvP software but about RMT farmers. The new anti-bot system detects PvP software really well, but with farming bots Chief Mathematician Lee Eun-jo recommends an observation period of one week to avoid false positives. In that one week, a bot brought to lvl 85 within a day (or a few hours) can make quite some adena in the Pavel Ruins. The only way to prevent that is to totally block the countries where the botters live, forcing them to use VPN services, thus driving up their operating costs and (hopefully) make their business unprofitable.

And yes, I know that the upgraded Pavel Ruins have been designed specifically as a hunting ground for RMT farmers so that they can procure the adena that useful idiots then insert into the "legit" economy, where it is used to buy L2Store items that the bourgeoisie purchases for real money from NCsoft. That's why I called the IP block for ex-Soviet countries a propaganda effort. NCsoft is the biggest RMT company of them all and should be perma-banned.

true facts

whats the point on detect the pvp bot if they dont ban the offenders?
they already told us that they wont ban them.

the second part of ur post i fully agree, i've seen a lot legits being banned in the last few years just for posting the truth on this boards. looks like u cant conplain here even if u are 100% right nazzi ncwest ll shut u up.

game goes free, bots rises, adena price went too low, 95% of the players at the endgame wouldnt be playing if this didnt happend, since many dont have the minimum knowledge necessary to pve.

I believe that only 1 or 2% of the +6 sets within the game were made without l2store exchange for boted adena. Every time I see a smartpants bragging inside the game i challenge him to equip the same gear as mine and try his luck on pvp, they've all been making excuses and running to the hill.

anyone with the minimum knowledge of the game knows that is impossible to legit acquire the current gear base that are inside the servers right now.

the only ones enjoying are the big pocket newcomers that has no clue what l2 was or the addicted that can afford the bot/store adena.

todays l2 is just a shadow.