Program Incompatibility Issues with GameGuard

News Archive Started Last reply 56 posts
Hello Adventurers,

There will be upcoming updates to GameGuard and to ensure it is compatible with essential and popular programs our players use, we would like to know what program issues you’ve encountered with GameGuard. Please include your current Windows Operating System in your reply.

Previous program issues included:


Internet Browsers: Chrome, FireFox, Opera
Latency Reducers: WTFast, Battleping


Current issues include:


Windows Media Player
Razer Synapse
Add MPC-HC 32 bit, https://mpc-hc.org/

GameGuard had been crashing this media player for years.

Using windows 7 x64
But this happens at any Windows OS
Hi Hime, it may be smart to update gameguard in order to block the use of certain 3rd party programs. I know that this programs are essential and popular for many users but this programs are killing the game and push people who don't want to cheat to quit the game.thx
Hi Hime, it may be smart to update gameguard in order to block the use of certain 3rd party programsr. I know that this programs are essential and popular for many users but this programs are killing the game and push people who don't want to cheat to quit the game.thx
Don't be dafty, these are 100% compatible with Gameguard or without it....

Imo make the server to check for hooks and keystroke simulation, direct packet manipulation and encrypt your **** packets already with something harder to decode.

Staff answers on this at highly unlikely or will be vague.
Friends of mine running Beta version of Windows 10 can't run the game because game guard blocks it.
Could fast become an issue since many will upgrade at the release, and the release is less then a month from now.
I know that this topic is for programs that people generally uses with lineage2 but I have a very specific problem.

I'm a programmer and I use Visual Studio Community 2013 to work.

I like to play market in giran when I'm taking a break with codes...

Sometimes my VS2013 stop to answer due to GG.

I can imagine why GG blocks it, but is just to let you know...
Hello Adventurers,

There will be upcoming updates to GameGuard and to ensure it is compatible with essential and popular programs our players use, we would like to know what program issues you’ve encountered with GameGuard.

Previous program issues included:


Internet Browsers: Chrome, FireFox, Opera
Latency Reducers: WTFast, Battleping


Current issues include:


Windows Media Player
Razer Synapse




Programs blocked by game guard:


VMWare Workstation (https://www.vmware.com/products/workstation)
SweetFX (homepage: https://sfx.thelazy.net/downloads/ l2 community discussion: http://boards.lineage2.com/showthread.php?t=270602&highlight=sweetfx )
Visual Studio (All Versions) https://www.visualstudio.com/
Steam connection to games is blocked by GG too. (Hard to play multiplayer mode with this issue)
Indeed, fix the steam part. It blocks both, the multiplayer mode and that in-game community crap
Thank you all for your replies. I should have also asked for which Windows OS you're using when you notice the incompatibility with GameGuard. If you can add your OS version that would be great. :D

Friends of mine running Beta version of Windows 10 can't run the game because game guard blocks it.
Could fast become an issue since many will upgrade at the release, and the release is less then a month from now.

Compatibility with Windows 10 is being worked on. :o
razer synapse with windows 7 and 8

gameguard doesnt even see the 3rd program tools people use=worthless imo so what does it really do? prevent people from hacking what?
I should have also asked for which Windows OS you're using when you notice the incompatibility with GameGuard.

I have a feeling GameGuard is incompatible with itself. Almost every time when I launch the game I get either Error 1014 ("problem running GameGuard") or Error 1011 ("A hacking tool has been discovered. Please try playing again after closing unnecessary programs.")

The thing is there is nothing to close, since I have only the standard list of WindowsXP (SP3) services running when I attempt to start Lineage 2. Everything else is disabled, including antivirus and firewall.
So, I just try it again and it always works from the 2nd attempt. Then I launch the 2nd and sometimes the 3rd client, all work fine.

I find these false alerts very annoying, as I lose a few minutes every time they happen.
It's quite obvious there is a serious fault in GameGuard's design, else it would be able to identify which program exactly looks like a "hacking tool" or at least won't give different errors under the same circumstances.
I remember when GG blocked chrome <_< it's hilarious how many problems GG produces yet it solves nothing (NA version)
How about ability to work on and with Debian!
I remember going through this exercise when GameGuard was first added (after AshNC promised it wouldn't affect anything that wasn't related to L2) in 2004. They did exactly nothing then. If that thread was still around I'd bet dollars to donuts that the exact same programs are blocked.
GameGuard is the only reason this game won't run on Mac/BSD/Linux, fix that - get more customers.
I remember going through this exercise when GameGuard was first added (after AshNC promised it wouldn't affect anything that wasn't related to L2) in 2004. They did exactly nothing then. If that thread was still around I'd bet dollars to donuts that the exact same programs are blocked.


MPC-HC player has been blocked since forever, people wrote letters to Koreans, to nc usa, nothing changes. This is how they work. :confused:
Running Windows 7 Pro and Razer Synapse ( Naga mouse, Chroma Keyboard and Orbweaver) programme tells me I am using prohibited software i.e. Razer Synapse has to be closed to open client
Personally I fail to see the point of Gameguard. It doesn't stop the bots, it doesn't stop the scripting.
What exactly does it do? (Aside from annoying people who have various other things running legitimately that is.)
Hello Adventurers,

There will be upcoming updates to GameGuard and to ensure it is compatible with essential and popular programs our players use, we would like to know what program issues you’ve encountered with GameGuard. Please include your current Windows Operating System in your reply.

Previous program issues included:


Internet Browsers: Chrome, FireFox, Opera
Latency Reducers: WTFast, Battleping


Current issues include:


Windows Media Player
Razer Synapse



You forgot to mention incompatibility with Microsoft Windows OS...i believe that was a problem also at some point...
Windows 10 is coming out tonight at midnight, any news on the gameguard fix?
Windows 10 is coming out tonight at midnight, any news on the gameguard fix?We have a fix (http://boards.lineage2.com/showthread.php?t=280864) going out tomorrow for GameGuard and Windows 10 compatibility.

There are still some compatibility issues with Microsoft Edge due to a recent patch.
ohh nice, thanks for the quick reply
Seems people running kapersky anti virus can run the game fine but if try a 2nd client they get a game guard on the 2nd one.
Same with for example avast or avg
Seems people running kapersky anti virus can run the game fine but if try a 2nd client they get a game guard on the 2nd one.

Same with for example avast or avg
Is this issue happening on Windows 10 or Windows 7/8?
Seems people running kapersky anti virus can run the game fine but if try a 2nd client they get a game guard on the 2nd one.
same problem here, but i'm not using that antivirus, and using Win 7.

Seems we have a GG problem.
Error Code 610
In windows 10. they get the kapersky game guard errors.

Is this issue happening on Windows 10 or Windows 7/8?
In windows 10. they get the kapersky game guard errors.

same problem here, but i'm not using that antivirus, and using Win 7.

Seems we have a GG problem.
Error Code 610
Can you send tickets to Tech Support with dxdiag files?
Can you send tickets to Tech Support with dxdiag files?
i was do nothing, and now all ok, can run 2 client
Glad you're addressing Razer Synapse - that one's bad!

My Symantec Norton 360 subscription is soon to expire. I'm holding off on it to see if Windows 10 makes it no longer necessary. Norton has a process where it pesters me to do the subscription renewal. GameGuard interprets Norton as a 3rd party program while it's in this nagging-for-renewal mode.

So currently I have to quit Razer Synapse + also put Norton 360 explicitly into Silent Mode or GameGuard accuses me of using third parties programs.
I would guess razer synapse is blocked due to the ability to record macros with time delay repeats. This makes them 3rd party scripts which companies like blizzard banned people for in diablo. Which is also not approved by ncsoft. Personally I would update gameguard or switch to punkbuster and block programs like this more strenuously.

Juji, Hime, etc, please do not allow yet another option for automated scripts in lineage 2
having issues updating to most current client (from the most recent server maint).

Win 10 Pro x64

Check file / file repair fails almost immediately.
Hello Adventurers,

There will be upcoming updates to GameGuard and to ensure it is compatible with essential and popular programs our players use, we would like to know what program issues you’ve encountered with GameGuard. Please include your current Windows Operating System in your reply.

Previous program issues included:


Internet Browsers: Chrome, FireFox, Opera
Latency Reducers: WTFast, Battleping


Current issues include:


Windows Media Player
Razer Synapse



There is also an issue with AMD Gaming Evolved: raptr processor, when it tracks game play the client not loads up all other games works fine only nscoft client not
MPC-HC player has been blocked since forever, people wrote letters to Koreans, to nc usa, nothing changes. This is how they work. :confused:The dev team could not reproduce the issue during testing. Can you send me the .erl files from the GameGuard folder when it blocked the MPC-HC player?

There is also an issue with AMD Gaming Evolved: raptr processor, when it tracks game play the client not loads up all other games works fine only nscoft client notWe also found this issue a few days ago and sent it to the dev team. They are working on a fix for the issue with Razer Synapse.
I had Lineage 2, working on Windows 10 at first, but I decided to format my drive and start Windows 10 fresh, and now when I try to install Lineage it fails and wont allow me to install it
The dev team could not reproduce the issue during testing. Can you send me the .erl files from the GameGuard folder when it blocked the MPC-HC player?

I have sent you a private message
I would guess razer synapse is blocked due to the ability to record macros with time delay repeats. This makes them 3rd party scripts

The 12-thumb button support is all I care about. And totally above board. This is a good tool for the game and while I'm adamant about blocking cheating tools, the suggestion above is throwing away the baby with the bathwater. Besides - you'll never block peripheral-oriented scripting where it's just doing key/mouse event playbacks.

The cheat scripts that annoy me are not because of timers or loops, they are auto-targeting, auto-acting, etc. Those require reading from the game. Synapse is not reading anything from the game.

Let's have a modicum of sense in this - sheesh.
The dev team could not reproduce the issue during testing. Can you send me the .erl files from the GameGuard folder when it blocked the MPC-HC player?

The dev team do it wrong, MPC crasher after opening video files, if you manually start MPC nothing will happens, you need to open 1 video in browser.
so ive noticed when im running the Logitech G software for my G13 and G35 my l2.bin will crash everytime I try to start the game, so I unloaded the software it will work, but then give me a invalid_socket after I try and login, is this something to do with gameguard?
Post-maintenance the Razer Synapse GameGuard still /fail.

Do we have an ETA on clue/fix?

L2 runs fine for me on Windows 10 now (hooray!)
Gameguard chokes on Razer Synapse both in Win7 and Win10.
Good Morning,
Can't log in L2EU and L2NA servers at same time.
I am having trouble using the L2 IN and L2 US at the same time.
I plug in L2EU to L2NA and then, after one minute and Box L2EU takes DC.
I played with both servers typically (using frost and Gameguard), now the Frost and Gameguard conflict.

-----------
SO windows10 x64
lol don't think NC will bother trying to find a fix for issues with Frost ;)

go try make the same post on their forum and see how that goes hehe
I have NCNA/US client running and logged in. And then try to run a NCEU client Frost detects GameGuard as a "hacking tool". GG NC...
Hi
Here 100% compatible
0 lag
firefox 100% work
internet explore 100% work
WTFast 100% work and 0 error

here i not have problem

only people using third-party programs have problems (90% server are illegal )
I am programmer, and can't run my apps in debug mode in Visual Studio 2013 while GG running.
Remember when Chrome was blocked by GG?
When you can virtually not run any other programs while playing L2?
When Ventrillo is blocked unless you run it in administrator mode (still the case now)?

GG tries the solve a very valid problem, the wrong way.
Well I'm not doing anything other than loading the game and L2 bin crashes on me. Obviously I'm running Win 10. Soooo I haven't played in a good while and I was kinda wondering about is this something that needs attention or am I doing it wrong?
First of all, L2 disconnects if I am idle or about every 40 minutes during game time. I get at least 5-6 disconnects with every 2 hours of game play with sometimes getting d/c'd every few minutes.

I uploaded Windows 10 about a month ago and the constant blue screen of death and disconnecting from Lineage is about to make me insane. I am running Windows 10 Home 10.0.10240 Build 10240. I previously had Windows 7 and never had these problems.

I contacted Microsoft and they ran some diagnostics that didn't do anything (although the customer service person seemed to think it fixed something). I had to reset Windows 10, which did nothing except remove my ability to go back to 7.

I'm going nuts here. I keep dying with every d/c. Help?
First of all, L2 disconnects if I am idle or about every 40 minutes during game time. I get at least 5-6 disconnects with every 2 hours of game play with sometimes getting d/c'd every few minutes.

I uploaded Windows 10 about a month ago and the constant blue screen of death and disconnecting from Lineage is about to make me insane. I am running Windows 10 Home 10.0.10240 Build 10240. I previously had Windows 7 and never had these problems.

I contacted Microsoft and they ran some diagnostics that didn't do anything (although the customer service person seemed to think it fixed something). I had to reset Windows 10, which did nothing except remove my ability to go back to 7.

I'm going nuts here. I keep dying with every d/c. Help?

Try to go back to Windows 7
Mine is working now...

and then it wouldn't. It let me log in and then nothing. really messed up
So upon restarting and doing nothing else on my PC than loading L2 I was able to get in. obviously it's really glitchy with win 10 maybe? So don't do anything, just run L2 and see if it works and then try doing other things.

Really rather annoyed I got zero acknowledgement from an admin on this topic.
We have another GameGuard update coming soon that will fix the incompatibility issues with most of the programs that have been mentioned here.
We have another GameGuard update coming soon that will fix the incompatibility issues with most of the programs that have been mentioned here.

Is there a full list?
We have another GameGuard update coming soon™ that will fix the incompatibility issues with most of the programs that have been mentioned here.

I fixed that for you :)